My husband and I paid extra for the superior room to be greeted by first being placed in the wrong room category and thereafter were told the hot water was not available at the time and would be fixed within a few hours. To our dismay the hot water was never fixed and we were told contradicting answers by front desk. Regrettably after paying $185 USD for this stay we had to shower in ice cold water. Not to mention the rooms were far from what is photographed on Expedia. Definitely a highly edited photo of what you really get. The room also had a very high musty scent. I complained to the manager about our poor stay and not to mention no hot water to only be told ‘well you were told on arrival there will be no hot water and it would be fixed’ it was never fixed! She also proceeded to inform us that no compensation can be issued due to us booking from a third party Expedia. This was nonsense and it is unfortunate that places like this continue to scam people.
Savini
於 2024 年 4 月住了 1 晚
10/10 優異
marlene
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Peace, quiet and the feeling of being safe.
marlene
於 2024 年 4 月住了 3 晚
10/10 優異
Olivia
伴侶同遊
2024年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very beautiful property. The staff was very attentive and the breakfast was good. We got the pool to ourselves on the day we decided to swim and it was clean as well. Loved the location, very close to all the beaches in Portland. Would def stay there again
Olivia
於 2024 年 4 月住了 2 晚
10/10 優異
Marvin
2024年4月21日
Marvin
於 2024 年 3 月住了 3 晚
4/10 欠佳
Nasaria
伴侶同遊, 多人同遊
2024年4月8日
不滿:職員與服務、設施服務和住宿狀況
This property has so much potential. The grounds are absolutely beautiful. Gorgeous views and lush gardens. Pool is nice and large.
The service is really lacking. It takes forever if you order off the a la carte menu (1 hr for a snapper fillet with french fries!) The bedroom and bathroom are really dated. You can tell nothing has been done in a long while to improve the place and it's a real shame. We won't be coming back.
Nasaria
於 2024 年 4 月住了 2 晚
8/10 不錯
Kevin
2024年4月6日
讚好:職員與服務和住宿狀況
Good
Kevin
於 2024 年 3 月住了 1 晚
8/10 不錯
Mell
伴侶同遊
2024年3月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is breathtaking, scenery beautiful.definitely will return..
Mell
於 2024 年 3 月住了 1 晚
10/10 優異
Robert, Claudette
伴侶同遊
2024年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The cleanliness of the property, how well kept and updated the property is and how polite and helpful the staff is.