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波特蘭希爾斯伯勒萬豪春丘套房酒店的評價

3 out of 5
波特蘭希爾斯伯勒萬豪春丘套房酒店
7351 NE Butler Rd, Hillsboro, OR

評價

8.8

優異

10 分評分，優異；646 則評價中有 377 則" "
8 分評分，不錯；646 則評價中有 185 則" "
6 分評分，一般；646 則評價中有 47 則" "
4 分評分，欠佳；646 則評價中有 22 則" "
2 分評分，很差；646 則評價中有 15 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Chih-Yu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

10/10 優異

David (Seattle)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Springhill Suites Hillsboro 於 2024年5月20日的回應
We are so happy to hear you enjoyed your time with us. We always appreciate any and all feedback from our guests. We hope you choose to stay with us again!

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean. Friendly staff. Quiet (when I was there anyway).
於 2024 年 5 月住了 1 晚
Springhill Suites Hillsboro 於 2024年5月20日的回應
Thank you for taking the time to let us know about your experience during your time with us. We appreciate any and all feedback from our guests. We are happy you enjoyed your stay, and hope you choose to stay with us again!

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bed was comfortable
於 2024 年 4 月住了 1 晚
Springhill Suites Hillsboro 於 2024年4月24日的回應
Hi Mike - Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are happy to hear that the bed was comfortable for you and hope it helped you get the rest needed. We hope you choose to stay with us again should your travels bring you back this way.

10/10 優異

Kenneth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient
於 2024 年 4 月住了 1 晚
Springhill Suites Hillsboro 於 2024年4月22日的回應
Thank you so much for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are happy to hear that you enjoyed your time and hope you choose to stay with us again!

10/10 優異

Ann

讚好：整潔度、職員與服務和住宿狀況
Staff was friendly and helpful and the property seemed new and well kept.
於 2024 年 4 月住了 3 晚
Springhill Suites Hillsboro 於 2024年4月18日的回應
Thank you so much for taking the time to let us know about your experience during your stay with us. We are delighted to hear you enjoyed your stay and that our staff was able to help make it a good one. We hope you choose to stay with us again, should your travels bring you back this way!

8/10 不錯

Robert

讚好：整潔度、職員與服務和住宿狀況
Good all around. Nothing to complain about, which is usually pretty easy these days.
於 2024 年 4 月住了 3 晚
Springhill Suites Hillsboro 於 2024年4月18日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate all feedback from our guests. We are happy to hear you enjoyed your time and hope you choose to stay with us again.

10/10 優異

YASUHIRO

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Springhill Suites Hillsboro 於 2024年4月17日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We are delighted to see that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back our way.

10/10 優異

Faith

讚好：整潔度、職員與服務和住宿狀況
Great stay with my family! Loved the pool and accommodations were comfortable and staff friendly.
於 2024 年 4 月住了 2 晚
Springhill Suites Hillsboro 於 2024年4月9日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are so happy to hear that you enjoyed your stay and the pool. We hope to see you again, should your travels bring you back our way!

10/10 優異

Christian

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Clean, quiet, and safe. Left my car windows opened by mistake and nothing was stolen in the morning. Obviously is not Portland, that’s why :-).About 30 minutes from portland down town
於 2024 年 3 月住了 1 晚
Springhill Suites Hillsboro 於 2024年3月29日的回應
Thank you for taking the time to let us know about your stay with us. We are delighted to hear you enjoyed your time. Safety is of the upmost importance when traveling and are happy you felt that during your stay. We hope you choose to stay with us again, should your travels bring you back our wahy.

10/10 優異

Aaron

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Brenda at the front desk deserves 10 stars. She came through for my family in an unfortunate maintenance situation that arose while we were enroute to Portland. Communication was outstanding, and we could not have asked for a better outcome. Thank you Brenda!
於 2024 年 3 月住了 1 晚
Springhill Suites Hillsboro 於 2024年3月18日的回應
Thank you for taking the time to let us know about your experience. We are delighted to hear that Brenda was a huge impact in your experience, and was able to help. We hope you choose to stay with us again, should your travels bring you back this way.

10/10 優異

Myrna

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed here before and every time we have it has never failed us. Thank you again for a great stay! We will definitely be back!
於 2024 年 3 月住了 2 晚
Springhill Suites Hillsboro 於 2024年4月17日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are happy to hear your time with us is consistently enjoyable, and look forward to seeing you again!

4/10 欠佳

Negar

於 2024 年 2 月住了 1 晚
Springhill Suites 於 2024年3月29日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We are sorry to see that your expectations weren't met. We hope you will choose to stay with us again.

10/10 優異

Liudmila

於 2024 年 2 月住了 1 晚
Springhill Suites Hillsboro 於 2024年2月28日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are delighted that you enjoyed your stay and hope you choose to stay with us again.

8/10 不錯

Ryan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cozy room and Unique layout
Hotel was nice and relatively clean (found a bug crawling on the floor and crumbs in the pull-out bed when we first arrived). We liked the layout of the room, it felt cozy with the couch, kitchen nook, bathroom in the middle, and there was a nice place to work on the desk. Breakfast was good with something that everyone in our family enjoyed (the potatoes were especially good). We didn't use the pool/hot tub... it seemed smaller than what the photos showed.
於 2024 年 2 月住了 2 晚
Springhill Suites Hillsboro 於 2024年2月21日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are glad to hear you enjoyed breakfast. We apologize that the pull out bed wasn't up to our normal standards. We hope you choose to stay with us again should your travels bring you back our way!

10/10 優異

Karla

於 2024 年 2 月住了 1 晚
Springhill Suites Hillsboro 於 2024年3月29日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We are happy you enjoyed your time!

10/10 優異

Shelly

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Springhill Suites Hillsboro 於 2024年2月6日的回應
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests. We are delighted to hear that you enjoyed your time!

10/10 優異

Megan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Springhill Suites Hillsboro 於 2024年1月22日的回應
Thank you so much for taking the time to let us now about your experience during your stay with us. We are delighted to hear that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back this way.

10/10 優異

Graham

於 2023 年 12 月住了 2 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
We appreciate you taking the time to let us know about your stay with us. We are happy to hear you enjoyed your stay. We hope you choose to stay with us again should your travels bring you back this way.

10/10 優異

ChangKwan

讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 12 月住了 3 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
We are happy to hear you enjoyed your stay with us. Thank you for taking the time to let us know about your time.

6/10 一般

William

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Nice except for breakfast
We have stayed several times. Our rooms were as far from the elevator as possible, and NOT by our request. Room was clean. Staff were friendly and helpful. Breakfast needs some changes. For all 5 days there were the same scrambled eggs, diced potatoes, and turkey sausage patties; boring. We learned later that waffles were only available on weekends; this really disappointed us. Why? We had been anticipating waffles available every day. Sure hope this gets changed.
於 2023 年 12 月住了 5 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
Thank you for taking the time to let us know about your stay with us. We are sorry that you didn't enjoy the breakfast - as a brand standard, waffles are only out on the weekends. We hope you choose to stay with us again, should your travels bring you back in the area.

8/10 不錯

Kiet

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
We are happy to hear your enjoyed your time with us, thank your for letting us know about your stay.

8/10 不錯

Joy

於 2023 年 12 月住了 4 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
Thank you for letting us know about your stay, we are happy you enjoyed your time.

4/10 欠佳

Edward

讚好：職員與服務和住宿狀況
不滿：整潔度
Not clean and clogged toilet
The hotel looks nice, updated and at first sight, clean. The staff are friendly and welcoming. The biggest downfall I had is that the bed sheets did not look like they were changed at all. First thing I noticed was the smell of BO. I switched on the light to inspect the sheets and saw body hair on the sheets. I was also given a room with a clogged toilet. I called front dest for a plunger, they were very nice and accommodating but the plunger was no help. Fortunately I had a one night stay, it would have been a nightmare if it were longer.
於 2023 年 12 月住了 1 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
Thank you for taking the time to let us know about your experience during your stay. We apologize for the experience you had. We have given this information to the housekeeping leadership to be sure this does not occur again.

8/10 不錯

Colleena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They had a very good free breakfast!
於 2023 年 12 月住了 1 晚
Kathie Bell General Manager 於 2024年1月10日的回應
Thank you I will share your feedback with our team. We look forward to having you stay with us again.

10/10 優異

Shelly

於 2023 年 12 月住了 1 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
We appreciate you letting us know about your stay. Thank you for taking the time to give your feedback.

8/10 不錯

Karyn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
Thank you for letting us know about your experience during your stay with us. We appreciate any and all feedback from our guests.

10/10 優異

Angie

於 2023 年 12 月住了 2 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
Thank you for letting us know about your stay with us - we are glad to see you enjoyed your time.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Conveniently located with shopping and dining options nearby. All of the amenities that we look for in our lodging destinations.
於 2023 年 11 月住了 3 晚
Springhill Suites Hillsboro 於 2023年12月5日的回應
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests. We are delighted to hear you enjoyed your stay and hope you choose to stay with us again, should you ever be back in the area.

10/10 優異

Tom

於 2023 年 11 月住了 1 晚
Springhill Suites Hillsboro 於 2024年1月8日的回應
We appreciate you taking the time to let us know how your stay was.

10/10 優異

June

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great hotel, many options for eating within walking distance. There was ample parking in the lot with easy access to the hotel. The breakfast was good, we didn’t realize that the waffle stands was only in the weekend but the variety in the oatmeal bar was a bonus. 24hr access to coffee, tea & water was great! E didn’t use the gym but the equipment looked very modern. The hotel concession was over priced so we didn’t use that, as there was many options near by. Access to Portland city was quick and easy- worth the savings for this great hotel overall.
於 2023 年 11 月住了 4 晚
Springhill Suites Hillsboro 於 2023年11月14日的回應
Thank you so much for taking the time to let us know about your stay with us. We always appreciate any and all feedback we get from our guests. We are delighted to hear that you enjoyed your time with us. We hope you choose to stay with us again, should your travels bring you back this way.

8/10 不錯

Nicholas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Springhill Suites Hillsboro 於 2023年11月14日的回應
Thank you for letting us know about your stay, we appreciate any and all feedback from out guests.

10/10 優異

carmen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pleasant thank you for you hospitality.
於 2023 年 11 月住了 2 晚
Springhill Suites Hillsboro 於 2023年11月7日的回應
Thank you for letting us know about your stay with us. We appreciates any and all feedback from our guests. We are delighted to hear that you enjoyed your stay!

8/10 不錯

Tiffany

家人同遊, 多人同遊
Had a great stay. Friendly staff. Clean!
於 2023 年 11 月住了 3 晚
Springhill Suites Hillsboro 於 2023年11月7日的回應
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests. We are happy to hear you enjoyed your time and hope to see you again, should your travels bring you back this way.

10/10 優異

Martha

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Marriot we have stayed in!
This was the best Marriott Hotel we have stayed at! Also, the best breakfast and you have bars of soap by the sink! Thanks, will stay with you again when in the Portland area!
於 2023 年 10 月住了 2 晚
Springhill Suites Hillsboro 於 2023年11月1日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback and are delighted to hear that you truly enjoyed your time. We look forward to see you again when your travels bring you back this way!

10/10 優異

LUIS

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Springhill Suites Hillsboro 於 2023年10月30日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate all feedback from our guests. We are delighted to hear that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back our way!

8/10 不錯

Samantha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Springhill Suites HIllsboro 於 2023年10月30日的回應
Thank you for letting us know about your experience during your stay with us. We appreciate any and all feedback from our guests! We are happy to hear you enjoyed your time.

6/10 一般

Mauro

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Springhill Suites Hillsboro 於 2023年10月24日的回應
Thank you so much for letting us know about your experience during your stay. We appreciate any and all feedback from our guests. We hope you choose to stay with us again in the future.

10/10 優異

Anthony Gerard (Loveland)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were great!
於 2023 年 10 月住了 4 晚
Springhill Suites Hillsboro 於 2023年10月24日的回應
Thank you so much for letting us know about your experience during your stay with us. We are more than happy to hear that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back out this way.

10/10 優異

Francisco

於 2023 年 10 月住了 1 晚
Springhill Suites Hillsboro 於 2023年11月14日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We are happy to hear you enjoyed your time and hope you choose to stay with us again.

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, parking is VERY limited
於 2023 年 10 月住了 2 晚
Springhill Suites Hillsboro 於 2023年10月17日的回應
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests.

8/10 不錯

Louis J

於 2023 年 10 月住了 1 晚
Springhill Suites Hillsboro 於 2023年10月17日的回應
Thank you for taking the time to let us know about your experience during your stay with us. We are delighted you enjoyed your time.

4/10 欠佳

Ashley

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Nice hotel but staff was sloppy and unfriendly.
No one was at the front desk for about 20 minutes. There was a group of people waiting to be helped. Not nice at nearly 10 pm after a long day of travel. We had to wait late at night to get into our room. We got there as soon as we could so our daughter could go swimming before the pool closed. The unprofessional front desk girl Wendi blocked our access to the pool prior to the actual closing. We finally tracked her down and she said there’s only 10 minutes left and we replied actually 15 minutes and we intended to still go swimming because that’s what we paid for. She was reluctant to let us in but we got in and our daughter wa happy. It’s kind of a shame that it’s actually a really nice hotel mainly everything was updated but the service was really poor and the front desk lady seemed ignorant and lazy and not friendly, she shouldn’t be in customer service or hospitality if she doesn’t want to be friendly to people or inviting, trying to encourage people to enjoy their stay. She physically looked very sloppy and unpresentable able. Brought the whole quality of the hotel down. Marriott needs to hire better if they want to be viewed professionally.
於 2023 年 10 月住了 1 晚
Springhill Suites Hillsboro 於 2023年10月24日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience of when you arrived and at check-in is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent instances like this from occurring in the future.

10/10 優異

Nik (Yakima)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location. Dinning options within walking distance.
於 2023 年 9 月住了 1 晚
Springhill Suites Hillsboro 於 2023年10月13日的回應
Thank you for letting us know about your experience during your stay with us. We are delighted to hear that you enjoyed your stay and hope to see you again should your travels bring you back this way.

2/10 很差

Kathy

讚好：整潔度、職員與服務和住宿狀況
Easy check in. Quiet rooms
於 2023 年 10 月住了 1 晚
Springhill Suites 於 2023年10月13日的回應
Thank you for letting us know about your experience during your stay. We appreciate any and all feedback from our guests.

6/10 一般

Aris

伴侶同遊
讚好：職員與服務
The room had a funny smell to it, but the bed was cozy.
於 2023 年 9 月住了 1 晚
Sprinhill Suites Hillsboro 於 2023年9月28日的回應
Thank you for letting us know about your experience during your stay with us. We take all guest feedback seriously and we have brought your issue with the room to the attention of our housekeeping supervisor. We hope you choose to stay with us again in the future, should your travels bring you back this way.

8/10 不錯

Steven

讚好：整潔度、住宿狀況和客房舒適度
Nice stay.
I was told hot tub was 102degrees. Felt barely hot. Otherwise perfect trip.
於 2023 年 9 月住了 2 晚
Springhill Suites Hillsboro 於 2023年9月20日的回應
Thank you for letting us know about your stay with us. We appreciate any and all feedback from our guests. We are sorry that your expectations with the hot tub were not met and this has been brought up with the maintenance team. We hope you choose to stay with us whenever your travels bring you back to the area!

10/10 優異

Chris

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Springhill Suites Hillsboro 於 2023年9月11日的回應
Thank you so much for letting us know you enjoyed your time during your stay with us! We hope to see you again, should your travels bring you back this way.

8/10 不錯

Lisa

讚好：整潔度和職員與服務
於 2023 年 9 月住了 1 晚
Springhill Suites HIllsboro 於 2023年9月11日的回應
Thank you so much for letting us know you enjoyed your time during your stay with us! We hope to see you again, should your travels bring you back this way.

8/10 不錯

Elena

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Springhill Suites Hillsboro 於 2023年9月11日的回應
Thank you for letting us know about your stay. We appreciate any and all feedback from our guests. We are happy to hear you enjoyed your time.