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波特蘭渡假村酒店的評價

3 out of 5
波特蘭渡假村酒店
37 Percy Street, Portland, VIC

評價

8.2

很好

10 分評分，優異；161 則評價中有 65 則" "
8 分評分，不錯；161 則評價中有 65 則" "
6 分評分，一般；161 則評價中有 18 則" "
4 分評分，欠佳；161 則評價中有 8 則" "
2 分評分，很差；161 則評價中有 5 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

John

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Dennis

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Firstly dont book on line, call the park to make your booking, as on line places take more of the money. So the park is not getting all your money..its going offshore. If we had of called the park we would not have been booked into 2 sites. The lovely people saw that and changed our booking as so we didn't have to move. They were lovely people and helpful
於 2023 年 10 月住了 2 晚

10/10 優異

Diluxan

於 2023 年 9 月住了 2 晚

8/10 不錯

David

讚好：整潔度和客房舒適度
As it was advertised.
Everyrging was as advertised. The unir was clean, well appointed, and tje staff were happy and helpful.
於 2023 年 9 月住了 5 晚

8/10 不錯

Felicia

讚好：整潔度、設施服務和住宿狀況
Good
於 2023 年 7 月住了 2 晚

8/10 不錯

Betty

多人同遊
讚好：整潔度和設施服務
At reception it was rushed. Told check in was 2 - 8 but they rang while we were on the way to say they were closing at 4 . We just hit there in time. Both bedside lights in main bedroom were broken. Not just blown globes. Aircon remote was old and could not see icons to choose for head. Nothing in the unit to show how aircon worked.
於 2023 年 6 月住了 2 晚

10/10 優異

Steven

讚好：整潔度、設施服務和住宿狀況
Management were very welcoming. Thank you great set up.👍
於 2023 年 6 月住了 3 晚

6/10 一般

Gail

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Our cabin was basic holiday accommodation: I found the bathroom a little cramped, and the mattress in the main bedroom uncomfortable. We liked the lounge area with full-sized dining table, as we provided our own meals and were able to invite family members travelling with us to join us.
於 2023 年 3 月住了 2 晚

10/10 優異

Ronald

讚好：整潔度和客房舒適度
Great modern units in centre of town
The unit was very modern and spacious , well equiped with full kitchen facilities and good air conditioning. Right in town with IGA across the right.
於 2023 年 2 月住了 2 晚
Denise 於 2023年2月26日的回應
Thanks Ronald. Glad you had a great stay

10/10 優異

Jennifer

讚好：整潔度和設施服務
於 2023 年 2 月住了 2 晚

4/10 欠佳

Giovanni

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
The beds a bit uncomfortable The cooktops too slow to cook . It takes too long to even boil some water

10/10 優異

Christine

家人同遊
讚好：整潔度、設施服務和住宿狀況
N8ce and clean. Thank you.
於 2022 年 11 月住了 2 晚

2/10 很差

Chris

家人同遊
讚好：整潔度和住宿狀況
We checked into our accomodation late on Wednesday, so the key was left for us. So on Thursday we thought we would do the polite thing and go to reception and introduce Thora (my husbands assistance dog) and show her documentation. The manager immediately got annoyed and informed us they are not “pet friendly”. An assistance dog is a medical necessity, NOT A PET. To which the manager said “well we can’t say no then can we” She then proceeded to lecture my husband about how she would have to pay for excess cleaning. If they cleaned properly in the first place that’s absolutely untrue. She followed it up by telling him off for booking through a third party website because then she has to pay them a booking fee. If you don’t want to pay said fee, don’t advertise on these sites. It is not the customers responsibility or fault. She then commented about us checking out on a Saturday because she will have to pay the cleaner weekend rates because of us. She also insisted on my husband telling her what the assistance dog is for, even after being shown the official I.D. “What is she for?” Is basically asking a person with a disability “what’s wrong with you?” Rude and ignorant! I will NEVER stay at this property again and will be reporting the ownership to our disability advocate
於 2022 年 9 月住了 3 晚

8/10 不錯

Lynden

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The cabin was conveniently placed and plainly comfortable.
於 2022 年 8 月住了 2 晚

6/10 一般

cheryl

讚好：整潔度
Sightseeing in Portland
Stayed three nights. Lounge kitchen area was good. Main bedroom needs a mattress topper but a bit hard. Plenty of dishes. Microwave,kettle toaster good. Big balcony large table and two benches. The BBQ area was undercover Two big lounges and plenty of tables and chairs.
於 2022 年 5 月住了 3 晚

10/10 優異

Michael

於 2022 年 3 月住了 3 晚

6/10 一般

Graham

家人同遊
讚好：設施服務
Mattress in main bedroom was terrible. Springs were that worn out there were lumps in it . Should have been replaced years ago. Toilet bowl was not cleaned well. Expected better for the price.
於 2022 年 2 月住了 3 晚

6/10 一般

Franco

家人同遊
Cabin was nice and central to everything in town, however cabin was run down and quite dirty. Dust in the vents on the top bunk so my kids had to sleep together.
於 2022 年 1 月住了 4 晚
PHV Admin 於 2022年1月26日的回應
Dear Guest, Thankyou for taking the time to leave a review. We will work to improve on the feedback you have provided and hope to see you back again.

10/10 優異

Meng

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Excellent location, very clean and quiet
於 2021 年 12 月住了 6 晚
PHV Admin 於 2022年1月26日的回應
Dear Guest, We are so pleased you enjoyed your stay.

10/10 優異

Edgell

商務旅客
讚好：整潔度和客房舒適度
Parking a plenty
Very comfy bed and space to move for 3 men no problems
於 2021 年 12 月住了 2 晚
PHV Admin 於 2022年1月26日的回應
Dear Guest, Thankyou for the review and we look forward to seeing you back one day.

10/10 優異

Ervel Jr

多人同遊
讚好：整潔度、設施服務和住宿狀況
Clean and very comfortable
於 2021 年 11 月住了 2 晚
PHV Admin 於 2022年1月26日的回應
Dear Guest, What a fabulous review. We are so happy that you enjoyed your stay. We hope to see you back one day.

4/10 欠佳

Michael

多人同遊
不滿：住宿狀況
Windows dirty, curtains need replacing to blockout light, beds need replaced
於 2021 年 10 月住了 2 晚

10/10 優異

Andrew

讚好：整潔度和客房舒適度
Excellent Accommodation
An excellent place to stay, and the help we received was excellent also. Next time we are down that way again we will definitely stay there once again.
於 2021 年 4 月住了 4 晚

2/10 很差

真實旅客

商務旅客
不滿：客房舒適度
於 2021 年 3 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：設施服務和住宿狀況
Very welcoming on check in, clean and well kept facilities. Very central.
於 2021 年 3 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度和住宿狀況
Good service and very clean. Good location,easy access to local facilities
於 2021 年 3 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度和住宿狀況
Conveniently located across road from supermarket, quiet location, centrally located within walking distance to Main Street.
於 2021 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2020 年 12 月住了 5 晚

10/10 優異

Kristie (Stawell Vic )

親子同遊
We stayed 3 night was good .. will stay again next time if we can
於 2020 年 10 月住了 3 晚
Nora 於 2020年10月26日的回應
Thanks for your kind words Kristie, we hope to see you again :-) Nora

8/10 不錯

真實旅客

讚好：整潔度
Fishing trip
Good option for a quick fishing trip. Fairly clean and location convenient
於 2020 年 6 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度
Location is excellent staff great park neat and tidy stove needs updating
於 2020 年 3 月住了 2 晚

10/10 優異

Manmeet

家人同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：設施服務和住宿狀況
central to everything close to shops the beach supermarket
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was fantastic and very clean when we left we wanted to report that the exhaust fan in the bathroom wasn't working but tn=he office was closed.
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff on check in, pillows could be a bit firmer l
於 2019 年 11 月住了 1 晚

10/10 優異

Vanessa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
Cabin was a good size. Very clean. Very quiet park. Situated on the main street. Everything in walking distance. We will return
於 2019 年 9 月住了 7 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in the two bedroom delluxe cabin, and it was great. Our host was very friendly and easy to communicate with. The cabin was very clean, all amenities provided us with comfort we needed. It is close to the beach, shops and the best bakery. Would definitely come back
於 2019 年 10 月住了 1 晚

8/10 不錯

A (VIC)

親子同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Management and Staff were lovely. The grounds were beautifully maintained and the park was right in the middle of town, yet so quiet! What a shame our cabin was filthy though. We had to rewash all of our crockery, the freezer had an ice and spilt liquid build up, the fridge had other guests leftover fruit in the crisper and the milk was open. The air con vents had months of dust build up as did the ceiling fans, which blew around the cobwebs throughout the cabin. I went to pull the sheet back of the main bed upon departure, to save time for the ‘cleaner’ and there was a blood stain on the mattress protector.
於 2019 年 9 月住了 3 晚

10/10 優異

Soan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, comfortable and welcoming
Nora and her husband who manage the property are lovely people and always very welcoming. Rooms are nice and clean at a decent price.
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 5 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好：職員與服務和設施服務
The cabin we stayed in was dated, but was nice enough to stay in.
於 2019 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 4 月住了 3 晚

8/10 不錯

Corey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One night in Portland
Good stay, staff very nice and helpful, average cabins and park but good position in town.
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nora was very friendly and helpful and would stay there again,
於 2019 年 3 月住了 3 晚

8/10 不錯

Jonathan

讚好：整潔度、職員與服務和客房舒適度
Very pleasant staff and surroundings
於 2019 年 2 月住了 1 晚

10/10 優異

Soan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and quiet
Clean and quiet away from main hwy, will definitely return. Norah the manager is lovely and very accommodating :)
於 2019 年 2 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
We could do with more comfortable pillows .otherwise a pleasant experience
於 2018 年 11 月住了 1 晚