“I want to begin by taking full responsibility for the guest count discrepancy. After reviewing the reservation, I realized it reflected only one guest at checkout. That was my oversight, and I fully accept responsibility for that mistake.That said, I was surprised by how the situation was handled. In all my years of using vacation rentals, I have never experienced anything similar. We were in town for a family baby shower and intended to be respectful guests throughout our stay.The issue arose……
“I want to begin by taking full responsibility for the guest count discrepancy. After reviewing the reservation, I realized it reflected only one guest at checkout. That was my oversight, and I fully accept responsibility for that mistake.That said, I was surprised by how the situation was handled. In all my years of using vacation rentals, I have never experienced anything similar. We were in town for a family baby shower and intended to be respectful guests throughout our stay.The issue arose……
Teresa T.