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Reviews of Royal Prague City Apartments

4 out of 5
Royal Prague City Apartments
Petrínská 20, Prague, Czech Republic

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 822 reviews" "
Rating 8 - Good. 298 out of 822 reviews" "
Rating 6 - Okay. 60 out of 822 reviews" "
Rating 4 - Poor. 23 out of 822 reviews" "
Rating 2 - Terrible. 10 out of 822 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from Václav, manager on 21 May 2024
Dear Richard, Thank you for your feedback! We appreciate it and I'm glad that You've enjoyed Your stay.With Regards,

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great walking distance from the center of town. Place was clean and quiet.
Stayed 8 nights in Nov 2023
Response from Václav, manager on 5 Dec 2023
Dear Melissa, Thank you for your feedback! We appreciate it.With Regards,

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness
Good value
Great value apartment within easy walking distance of the main tourist sites, and very easy to get to from the airport. Separate kitchen area, very well kitted out, including coffee machine and dishwasher also small which wooden table and chairs. No comfortable seating. Beds very hard and caused back pain. Reception very friendly.
Stayed 3 nights in Nov 2023
Response from Václav, manager on 5 Dec 2023
Dear Joanne, Thank you for your feedback! We appreciate it.With Regards,

8/10 Good

Enea

Travelled with family and small children
Liked: Cleanliness, amenities
Nice.
Stayed 2 nights in Nov 2023
Response from Václav - Manager on 13 Nov 2023
Dear Enea, Thank you for your feedback! We really appreciate that.I hope to see you again soon!With Regards,

10/10 Excellent

Milan

Liked: Cleanliness, room comfort
A perfect location for Prague
Everything was perfect. This appartment fulfill all our expectations and needs. We are coming to Prague 2 - 3 times each year since 2010 except of Covid years and this apparment is simply the best - considering location, cost, comfort, privacy and overal condition of the property.
Stayed 1 night in Nov 2023
Response from Václav, manager on 7 Nov 2023
Dear Milan, Thank you for your feedback and recommendations.It is our pleasure to have you as our guest! With kind regards,

10/10 Excellent

Milan

Liked: Cleanliness, room comfort
Great place to stay in Prague
The location is perfect. Historical building not directly in center, which is a big advantage - silent place without a tourist noise. On the other hand, just 20 minutes walking through a nice bridge, passing historical buildings (National Theatre) … and you are directly in the city center. Very clean buiding and rooms. Nice friendly staff. Fully esuiped kitchen, tasty coffee available … a great place to stay. When I will be back in Prague, will use it again.
Stayed 1 night in Oct 2023
Response from Václav - Manager on 6 Nov 2023
Dear Milan, Thank you for your beautiful feedback! We really appreciate it and I'm so glad, You've enjoyed Your stay so well. I hope to see you again soon.With Regards,

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
perfect!!
Stayed 3 nights in Sep 2023
Response from Václav - Manager on 25 Sept 2023
Dear Antonio, Thank you for your feedback! We really appreciate it.I'm glad, everything has been perfect for you.With Regards,

8/10 Good

RAFFAELLA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location. Large apartment. Did not have laundry available, unless you pay 20Euros per load.
Stayed 6 nights in Sep 2023
Response from Václav - Manager on 25 Sept 2023
Dear Raffaella, Thank you for your feedback! We really appreciate it.With Regards,

10/10 Excellent

IAIN

Stayed 5 nights in Sep 2023
Response from Václav - Manager on 25 Sept 2023
Dear Iain, Thank you for your feedback! We really appreciate it!With Regards,

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place has a lot of local character. Our rooms were spectacular. Very clean. We were visiting from Canada and we needed a good sleep after the trip. That day we went out late afyernoon and housekeeping still cleaned our room. Very impressed. Highly recommended.
Stayed 2 nights in Sep 2023
Response from Václav - Manager on 25 Sept 2023
Dear Sylwia, Thank you for your feedback! We really appreciate your satisfaction with our services and I'm so glad, You've enjoyed your stay so well.With Regards,

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2023
Response from Václav - Manager on 4 Sept 2023
Dear Beata, Thank you for your feedback! We really appreciate that and I'm so glad, everything has been perfect for you.I hope to see you again soon.With Regards,

10/10 Excellent

Micha

Liked: Cleanliness, amenities
My children and I had a great stay, receptionists professional & helpful, aparthotel clean and surprisingly large rooms being right in the city centre
Stayed 2 nights in Aug 2023
Response from Václav, manager on 31 Aug 2023
Dear Micha, Thank you for your feedback! We really appreciate that and I'm so glad, You've enjoyed it so well.With Regards,

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice large rooms, well set up with bathroom and small kitchen (microwave, no oven and only a portable electric stove but good otherwise if not cooking a lot). Excellent location, friendly staff and well looked after. Very light sleepers wouldn't like the nearby trams for some of the rooms.
Stayed 2 nights in Aug 2023
Response from Václav - Manager on 28 Aug 2023
Dear Peter, Thank you very much for your feedback! We really appreciate that and I'm so glad, You've enjoyed Your stay so well.I hope to see you again soon.With Regards,

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Brilliant value property in fantastic location
This apartment was well situated on Mala Strana, close to Petrin (a fantastic part of Prague). All major tourist attractions were within walking distance. The property itself was a large studio flat with two back-to-back double beds, a bathroom and a kitchenette. It was 31 degrees the day we were there, but was tolerable due to 3 big fans being provided (there was no air conditioning). The check in and out processes was easy and I would recommend this great value accommodation.
Stayed 1 night in Aug 2023
Response from Václav - Manager on 28 Aug 2023
Dear Matthew, Thank you very much for your beautiful feedback! We really appreciate that and I'm so glad, You've enjoyed Your stay so well.With Regards,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
I stayed here for two days with my family. The checkin and checkout proccessed were easy.
Stayed 2 nights in Aug 2023
Response from Václav, manager on 21 Aug 2023
Dear James, Thank you for your feedback! We really appreciate that and I'm glad that everything went well and your stay has been comfortable.With Regards,

10/10 Excellent

Dragan

Travelled with family
Liked: Amenities
Location was absolutely perfect.
Stayed 4 nights in Jul 2023
Response from Václav - Manager on 31 Jul 2023
Dear Dragan, Thank you so much for such beautiful feedback! We really appreciate that.With Regards,

10/10 Excellent

SAMUEL

Stayed 3 nights in Jul 2023
Response from Václav - Manager on 31 Jul 2023
Dear Samuel, Thank you very much for such beautiful feedback! We really appreciate it and I'm glad You've enjoyed Your stay with Us.With Regards,

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, room comfort
The Royal hotel in Prague is very clean, comfortable and very convenience location to walk a different a part or city.
Stayed 2 nights in Jul 2023
Response from Václav, manager on 26 Jul 2023
Dear Jose, Thank you so much for such beautiful feedback! We really appreciate that and I'm glad You've enjoyed Your stay in Prague with Us.With Regards,

10/10 Excellent

Petra

Stayed 1 night in Jul 2023
Response from Václav, manager on 3 Aug 2023
Dear Petra, Thank you for your beautiful feedback! We really appreciate that and I'm glad, You've enjoyed Your stay with Us.With Regards,

6/10 Okay

Ieesha

Travelled with partner
There was a strong smell in the bathroom/entrance to the room. Hotel staff were somewhat friendly. Clothing wash was €20 and when they were returned, the clothes still had marks and were dirty.
Stayed 3 nights in Jun 2023
Response from Václav, manager on 10 Jul 2023
Dear Leesha, Thank you for your feedback! We really appreciate that. I'm apologizing for the problem with the dirty clothes, We just wash one load, so maybe it was overloaded and not washed properly due to this. With Regards,

10/10 Excellent

JOANNE

Stayed 4 nights in Jul 2023
Response from Václav, manager on 10 Jul 2023
Dear Joanne, Thank you so much for your beautiful feedback! We really appreciate it.I hope to see you again soon.With Regards,

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from Václav, manager on 7 Jun 2023
Dear Alison, Thank you very much for Your kind feedback! We really appreciate that! With Regards,

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Václav, manager on 18 May 2023
Dear Matthew, Thank you for your feedback! We really appreciate your satisfaction with us and our services.With Regards

8/10 Good

Laurie

Liked: Cleanliness
Family stay
Fantastic location, everywhere was walkable. Comfort was ok, asked for extra pillows after the first night and they were provided. Bathroom and shower were a bit too compact, that’s the only negative of the place, but the excellent location outweighed this. Spacious room for a family.
Stayed 3 nights in Apr 2023
Response from Václav, manager on 11 Apr 2023
Dear Laurie, Thank you so much for this amazing feedback!We really appreciate your satisfaction with Us and our services. I'm so glad, you've enjoyed your stay in comfort.With Regards,

10/10 Excellent

IAIN

Liked: Cleanliness, room comfort
All good.
No problems here - all good.
Stayed 5 nights in Mar 2023
Response from Václav - Manager on 20 Mar 2023
Dear IAIN, Thank you for your feedback! We really appreciate your satisfaction with Us. With Regards,

8/10 Good

Jenni

Travelled with family
Liked: Cleanliness, room comfort
Perfect location
Second stay here at hotel Spacious rooms Communication via message with staff was great as we arrive after 5pm. Great for location - walk to castle, Charles bridge, horror bar, close to shopping centre, Mexican restaurant, many other restaurants. Only down fall which isn’t a big issue is that the shower head didn’t stay in position you had to hold but we all got by doing this. Also building work going on so little noisy and dusty
Stayed 4 nights in Feb 2023
Response from Václav, manager on 3 Mar 2023
Dear Jenni, Thank you so much for your understanding of the construction work which is necessary for Us at this time.We also appreciate your kind words and We are so glad, that You've enjoyed your stay with Us even for the second time! We're looking forward to seeing you again.Kind Regards,

8/10 Good

Lou, Antigonish

Liked: Amenities, property conditions & facilities
Simple, clean and quiet. Keen and responsive staff
Stayed 1 night in Feb 2023
Response from Václav - Manager on 24 Feb 2023
Dear Lou, Thank you so much for the nice feedback, We really appreciate your opinion and your satisfaction with us and our services.Hope to see you again.

8/10 Good

Ivana

Travelled with family
Liked: Cleanliness
The family room was amazing, great fully furnished and equipped kitchenette, although we didn’t use it I think you would comfortably cook easy family meal. The beds were big in size but squeaky, the extra small bed was super uncomfortable we ended up not using it, and all 5 of us squeezed onto 2 double beds. We could not for life of us figure out the wall mounted air condition, the autonomous self standing one was horribly loud and didn’t do its job… the room was sooo hot, 25 degrees Celsius is really hard to sleep in. As the building facade was being renovated, we could not open the windows and the covers were making a sound in the wind and it was quite dusty from outside. Apart from that, super clean, great communication with the reception and others (we were checking in and out after hours so had to do it all without the physical reception opened but was easy and again the comms were great - staff reachable via email and phone with prompt replies, can’t fault them at all) Overall nice stay but all we needed was comfortable sleep and we didn’t get that unfortunately. Thank you!
Stayed 1 night in Jan 2023
Response from Václav - Manager on 9 Jan 2023
Dear Ivana, Thank you for your review! I'm really sorry to hear that, your sleep wasn't comfortable and We hope We'll have a chance to enhance your experience.We really appreciate your kind words.

10/10 Excellent

Gretel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Spacious apartment for 4. Easy walk to town centre.
Stayed 2 nights in Dec 2022
Response from Václav, manager on 5 Jan 2023
Dear Gretel, Thank you for your nice feedback.We really appreciate it!

8/10 Good

George A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
even though we arrived late, after finding the correct number we got into our room quite easily. Shower in one of the bedrooms was not working and no remote to the Television. We mainly did only use the room to sleep in and not stay
Response from Václav, manager on 31 Dec 2022
Dear George, Thank you very much for your feedback, We really appreciate it! We'll try to improve the things that you mention.Happy New year!

10/10 Excellent

Klara

Stayed 1 night in Dec 2022
Response from Václav, manager on 31 Dec 2022
Dear Klara, Thank you for your nice feedback, We really appreciate it!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Amazing location, comfortable apartment
Amazing location, comfortable apartment, and helpful staff. Definitely recommend this property.
Stayed 4 nights in Dec 2022
Response from Václav, manager on 23 Dec 2022
Dear Guest, thank you for your nice feedback. We really appreciate it.Best regards,

10/10 Excellent

SIDDHARTH

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Albert

Travelled with group
Liked: Cleanliness, room comfort
A comfortable stay, good location
Location of property was good, close to transit, many major sites. Nothing luxurious but clean, comfortable, really worth the money. They also arranged transfers to/from airport/train station, with additional fees but that added convenience to our travel plan.
Stayed 4 nights in Oct 2022

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, room comfort
Wonderful stay.
We had a wonderful stay at Royal City Apartment, it was clean, comfortable and spacious. Staff were friendly and accommodating when we asked for extra pillows. Location was great as we were walking distances to many of the tourist attractions like Charles Bridge.
Stayed 5 nights in Oct 2022
Response from Feride, manager on 1 Nov 2022
Dear Narendra,thank you very much for your feedback! We appreciate it.Wish you all the best

10/10 Excellent

damon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous old building wit lots of charm. Lots of space in apartment and we had 2 tiny balcony's eith lovely Prague streetscape.
Stayed 2 nights in Oct 2022
Response from Feride, manager on 18 Oct 2022
Dear Damon,thank you for your feedback. We appreciate it.Best regards,

10/10 Excellent

Maya

Stayed 3 nights in Oct 2022
Response from Feride, manager on 18 Oct 2022
Dear Maya,thank you for your feedback. We appreciate it.Best regards,

10/10 Excellent

Michal

Stayed 1 night in Oct 2022
Response from Feride, manager on 18 Oct 2022
Vážený pane Hrabko,děkujeme Vám za Vaši zpětnou vazbu. Velice si ji vážíme.S přátelským pozdravem,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Great place
Really nice apartment, well located, clean and comfortable. Really good communication from the hotel - they provided me details of parking options when asked. Would definitely stay here again.
Stayed 1 night in Aug 2022
Response from Feride, manager on 13 Sept 2022
Dear guest, Thank you for your nice feedback. We appreciate it very much.

2/10 Terrible

Yachi

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever! The hotel false advertised they have “ onsite parking”, nope! The parking they want us to park is about 15 mins away in a subway station or 12 mins drive in Praha 7!!! The apartment had bugs on the bed and the sheet wasn’t clean. And there’s no such thing as sound proof. I can’t hear my neighbors phone buzzing next door and their full conversations. I couldn’t sleep till 2 am because the neighbor got home and was talking in normal volumne. Save your time and money and go somewhere else!
Stayed 1 night in Aug 2022

4/10 Poor

Antoine, Cantonments

Travelled with family
Disliked: Amenities, property conditions & facilities
At the reception, the hotel was about to charge us more than the price indicated in Expedia, fortunately we checked it before payment. In the room, the description of room amenities weren’t correct. Examples; there is no washing machine, no coffee maker or machine, not enough dishes, dining chairs leg broken, electrical fuse fall down each time we tried to use hair dryer, microwave or electric kettle so you should plan how to use them. The parking was at 20mins by walking so it wasn’t convenient for car travellers. Finally, the hotel will be nice for backpackers but not for family travellers.
Stayed 3 nights in Aug 2022

10/10 Excellent

Carolina

Stayed 1 night in Aug 2022
Response from Feride, manager on 8 Aug 2022
Dear Carolina, Thank you for your review. We appreciate it.

6/10 Okay

SIU KING GLORIA

Stayed 4 nights in Jul 2022
Response from Barbora, manager on 27 Jul 2022
Dear Siu, I would like to thank you for your rating. I appreciate it. Best regards

8/10 Good

Ashley Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location with friendly staff who are happy to help. If you need anything just let them know! There can be a bit of noise around but that’s common for cities so can’t complain!
Stayed 3 nights in Jun 2022
Response from Barbora, manager on 8 Jun 2022
Dear Ashley, I would like to thank you for your review. I appreciate it. Best regards

8/10 Good

Adrien

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great time at th Royal Prague City Apartments, the room was spacious and offered good amenities, especially a big kitchen which is nice if you want to cook yourself (fridge, boiler, stove, oven) and the place was well cleaned. I also like the soap dispenser, more practical than giving out microscopic samples. The two main downsides for me were the internet connection which was okayish (40mb down, 12 up) but quite unreliable with loss of speed fairly often and as I was trying to work from there all day I had to rely on my 4G most of the day for calls. Also there was a table where I could set up but the chair was not comfortable at all and the table rather small, in terms of remote work it's not ideal. If you don't plan on working though I can fully recommend it, and the staff was lovely.
Stayed 2 nights in Feb 2022
Response from Barbora, manager on 1 Mar 2022
Dear Adrien, I would like to thank you for your lovely review. I appreciate it. Best regards

10/10 Excellent

shana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, good location
Stayed 1 night in Feb 2022
Response from Barbora, manager on 9 Mar 2022
Dear Shana, I would like to thank you for your review. Best regards

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, room comfort
Nice apartment and great location
I stayed 3 nights here. The apartment is nice and the location is great. It's very close to all the sightseeing. The only problem is they didn't clean the room everyday so the rubbish bin in the room is full and I have to tell the lady in the front office to clean the rubbish bin. Other than that everything else is ok.
Stayed 3 nights in Jan 2022
Response from Barbora, manager on 25 Jan 2022
Dear Ida, I would like to thank you for your lovely review. I really appreciate it. Best regards

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
This place was pretty nice! The location's fantastic (pretty much everything's walkable) and rooms are quite spacious. The furnishings aren't the newest but they're well-maintained enough and there's a cute aesthetic that looks like it's had some thought put into it. The only real con was the noise level. The building's old and admittedly quite beautiful, and it has the soundproofing you'd expect, i.e. none whatsoever. The traffic from outside's one thing, but I think I was under a stairwell or something, so the amount of stomping overhead in the middle of the night was a bit disruptive.
Stayed 4 nights in Sep 2021
Response from Barbora / Manager on 4 Oct 2021
Dear Charlotte, I would like to thank you for your lovely review. I really appreciate it. Best regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious.
Stayed 2 nights in Jun 2021
Response from Barbora, manager on 7 Jul 2021
Dear guest, I would like to thank you for your review. I appreciate it. Best regards

8/10 Good

Danilo

Liked: Cleanliness
Good value
The place isn't bad. I paid for a superior room and felt like I got the same basic room which is a bit frustrating. There was also a bit of paint smell when we arrived but it got better after the 2nd day. Overall the location is great and it's a decent price for what it offers, fully equipped kitchen with all the amenities, can't really complain.
Stayed 10 nights in May 2021
Response from Barbora, manager on 11 Jun 2021
Dear Danilo, thank you for your review. You had Superior studio. You can check it on our site. Best regards