“I booked an accessible room online, due to being in a wheelchair. I have a service dog and was required to put a refundable deposit for bringing him, and since he is not a pet, I believe that is illegal, firstly. I got back the deposit, but they put me in a nonaccessible room because of my service dog. I was unable to use the restroom in the room and was required to use the lobby restroom. They gave me no reason for changing the room until after I checked out, which was that the handicap……
“I booked an accessible room online, due to being in a wheelchair. I have a service dog and was required to put a refundable deposit for bringing him, and since he is not a pet, I believe that is illegal, firstly. I got back the deposit, but they put me in a nonaccessible room because of my service dog. I was unable to use the restroom in the room and was required to use the lobby restroom. They gave me no reason for changing the room until after I checked out, which was that the handicap……
Kendra