普拉托省的公寓

“The environment of the room is Dimly lit, the hotel room have two parts, one part is inside the reception, one part is the other side, I am living the other side part, the location of this is difficult to find.”

“The apartment is in a good location and very clean.”

“The check in process is truly dreadful. Very small print on the Expedia booking instructing the person booking to contact the proprietor 48 hours before arrival as they don’t have a reception. Why on earth are they not emailing the customer?! Why is the paying customer being asked to seek them out for the privilege of entering a property they have paid for?! If this really must be the process, please please make this clearer. Thankfully I noticed this, and after a nail biting delay of nearly 24……

“Great Location, good beds, everything works fine.”

“Nice place to relax. Lovely patio off of the bedroom.”

“空間寛敞舒適 離聖母百花殿很近 附近也有很多餐廳 供6人住的公寓有2人睡沙發床 若這沙發床能更舒適些就更完美了”

“Check in was difficult. Had to contact Expedia. Our apartment was on the 5th floor with no elevators. The instructions didn’t mention a second stairs path in the building so we took all the luggage to the 5th floor in the wrong apartment. Then had to go down again and up again another 5 floors to the right one. When we finally got to the apartment we were dying for a shower, hot water wasn’t working. After an icy cold shower, the hairdryer wasn’t working… the AC was off and there were no……

“Great property, great host and was responsive to any questions. There was NO AC working in the apartment and the host constantly kept saying it's a centralized system so you cannot control the temperature. Unfortunately, nothing worked and then we had to open the windows which invited lot of mosquitoes. Otherwise no complaints”

“Great location and comfortable apartment”

“The outdoor space was amazing with great views. They advertised laundry but there was no laundry in the unit or on property-we chose this place as our midway point to do laundry and had to walk 10 minutes away to do laundry at a laundry mat.”

“The location of this apartment is very good. Only few steps from Pitti Palace and cafes and shops. Taxis can drive up to very close location. The rooms were clean and convenient. AC is present. The only complaint I have is that the laundry area is unbelievably small and shared with the other apartment. I believe it should be mentioned in the description. This is a big omission IMHO. The other issue was that in four days of our stay the power was cut three or four times. I realize that the……