10/10 Excellent
Henry
23 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henry
Stayed 3 nights in Dec 2025
Hotel San Agustin
3.0 star property
Historic Puebla welcomes travelers with authentic dining, valet parking, and thoughtful amenities at this central hotel where comfort meets convenience.
Choose dates to view prices
Photo gallery for Hotel San Agustin
Hotel San Agustin in Puebla Historic Center offers a coffee shop, dry cleaning, and regional cuisine at FONDA DE SAN AGUSTIN family restaurant. Enjoy valet parking, luggage storage, and attentive staff.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Breakfast available
- Bar
- Laundry room
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Basic Room
Basic Room
7.07.0 out of 10
Good
8 reviews
(8 reviews)
Highlights
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Basic Triple Room
Basic Triple Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Single Bed
View all photos for Basic Quadruple Room
Basic Quadruple Room
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Basic Triple Room
Basic Triple Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
- 1 bedroom
- Sleeps 2
- 1 Double Bed and 1 Single Bed
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About the area
Puebla Historic Center, a neighbourhood in Puebla, is home to Hotel San Agustin. La Malinche National Park and Parque Benito Juárez reflect the area's natural beauty and area attractions include Africam Safari and National Museum of Mexican Railroads. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
519 Avenida 3 Poniente, Puebla, Puebla, 72000
What's nearby
Zócalo de Puebla7 min walk - 0.6 km
Puebla Cathedral8 min walk - 0.8 km
Santo Domingo Church8 min walk - 0.8 km
Los Sapos Bazaar12 min walk - 1.0 km- Puebla Convention Center17 min walk - 1.5 km
Getting around
- Puebla–Cholula Tourist Train Terminal17 min walk
- Puebla, Puebla (PBC-Hermanos Serdan Intl.)41 min drive
Restaurants
- El Gato De Oro2 min walk
- OCHO30.42 min walk
- El Corona3 min walk
- Fonda La Mexicana2 min walk
- Restaurant Puebla1 min drive
About this property
Hotel San Agustin
Hotel near Zócalo de Puebla
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at Hotel San Agustin. Be sure to enjoy a meal at FONDA DE SAN AGUSTIN, the on-site family restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- Free self-parking and valet parking
- Cooked-to-order breakfast (surcharge), a 24-hour front desk and concierge services
- Tour/ticket information, luggage storage and coffee/tea in reception
Room features
All guest rooms at Hotel San Agustin include amenities, such as free WiFi.
Other conveniences in all rooms include:
- Restaurant dining guides, guidebooks and local maps
- Daily housekeeping, desks and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free covered self parking on site
- Free covered valet parking on site
- Limited on-site valet and self parking
Food and drink
- Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- FONDA DE SAN AGUSTIN
Conveniences
- 24-hour front desk
- Guidebooks
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bathroom
- Free toiletries
- Towels provided
Entertainment
- Flat-screen TV
Food and drink
- Restaurant dining guides
More
- Desk
- Phone
Policies
Check-in
Check-in start time: noon; check-in end time: 7:00 PM
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults and MXN 40 to 60 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property does not have any lifts
Property is also known as
Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla
Frequently asked questions
Is Hotel San Agustin pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel San Agustin?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel San Agustin?
Check-in start time: noon; check-in end time: 7:00 PM.
What time is check-out at Hotel San Agustin?
Checkout is at 1:00 PM.
Where is Hotel San Agustin located?
Located in Puebla Historic Center, this hotel is within a 10-minute walk of Plaza de Revolución and Zócalo de Puebla. Profetica and Museum of the Mexican Army and Air Force are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.
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Reviews
Hotel San Agustin Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Amenities
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 57 out of 141 reviews
10 - Excellent
57
Rating 8 - Good. 30 out of 141 reviews
8 - Good
30
Rating 6 - Okay. 31 out of 141 reviews
6 - Okay
31
Rating 4 - Poor. 13 out of 141 reviews
4 - Poor
13
Rating 2 - Terrible. 10 out of 141 reviews
2 - Terrible
10
Reviews
8/10 Good
Orlando
9 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room was small but clean and it had everything it needed. Wifi was slow or spotty. Staff delightful.
Orlando
Stayed 3 nights in Oct 2025
10/10 Excellent
Jorge
29 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Jorge
Stayed 1 night in Jan 2024
10/10 Excellent
Ahuitzol
31 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Ahuitzol
Stayed 1 night in Jan 2024
8/10 Good
miguel
23 Feb 2026
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La estancia cumplió con lo que buscaba
miguel
Stayed 1 night in Feb 2026
10/10 Excellent
romualdo
12 Feb 2026
Liked: Cleanliness, property conditions & facilities
Muy bien servicio y buena ubicación
romualdo
Stayed 1 night in Jan 2026
10/10 Excellent
José Darihen
9 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y acogedor
José Darihen
Stayed 1 night in Feb 2026
10/10 Excellent
Anthony
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Bon service
Anthony
Stayed 1 night in Jan 2026
6/10 Okay
D
24 Jan 2026
Liked: Cleanliness
La atención de la persona de recepción no fue muy buena. No contaba con pago con tarjeta.
D
Stayed 1 night in Jan 2026
6/10 Okay
Lizbet
17 Jan 2026
Liked: Cleanliness, amenities
La habitación esta algo fria, el recepcionista no nos dio el wife, ni otras indicaciones, tampoco nos dieron sabanas
Lizbet
Stayed 1 night in Jan 2026
8/10 Good
Jaime
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente
Jaime
Stayed 4 nights in Dec 2025
10/10 Excellent
Fernanda Nayeli
1 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Está cerca del centro y hay varios restaurantes alrededor. El hotel es sencillo, tranquilo y ameno
Fernanda Nayeli
Stayed 2 nights in Dec 2025
2/10 Terrible
Alejandra
29 Dec 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Hice mi reserva y al llegar al hotel el recepcionista comento que no tenia habitaciones disponibles no respetaron mi reserva y solo se genero el cargo
Alejandra
Stayed 1 night in Dec 2025
8/10 Good
Mabel
26 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy limpia
Mabel
Stayed 1 night in Dec 2025
8/10 Good
Guadalupe
16 Dec 2025
Todo bien
Guadalupe
Stayed 1 night in Dec 2025
4/10 Poor
Oscar
15 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Que no me cobraron que venía anunciado en la aplicación me cobraron más
Oscar
Stayed 1 night in Nov 2025
6/10 Okay
Monica Alejandra
7 Oct 2025
Disliked: Cleanliness, staff & service
La habitación era ciertamente amplia, las cobijas olian muy feo (a pies) , el colchon de la cama matrimonial era literal una piedra, el personal no era muy accesible y el internet nunca se conectó
Monica Alejandra
Stayed 2 nights in Sep 2025
6/10 Okay
Vanessa
7 Oct 2025
Disliked: Amenities, property conditions & facilities
No servía el internet y tampoco había recepción dentro de la habitación.
Vanessa
Stayed 1 night in Sep 2025
6/10 Okay
Saúl
29 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las habitaciones estaban limpias, pero la decoración resulta muy anticuada (en lo personal), los baños me parecieron demasiado pequeños y el inodoro no funcionaba del todo bien y le tenía que bajar más de 3 veces.
Saúl
Stayed 1 night in Sep 2025
8/10 Good
Araceli
25 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, restaurante cerca , tranquila
Araceli
Stayed 1 night in Sep 2025
10/10 Excellent
mariana
25 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio accesible, a pie de iglesias y parque
mariana
Stayed 1 night in Sep 2025
4/10 Poor
Rubi
24 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Me quedé dos noches y no hicieron el aseo ni me cambiaron las toallas bueno sólo me dieron una toalla
Rubi
Stayed 2 nights in Sep 2025
10/10 Excellent
Irving Alejandro Garcia
24 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, cómoda, céntrica
Irving Alejandro Garcia
Stayed 1 night in Sep 2025
10/10 Excellent
Hugo
16 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico y lo más importante es que cuenta con estacionamiento
Hugo
Stayed 1 night in Sep 2025
10/10 Excellent
Daniela Alejandra
2 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Daniela Alejandra
Stayed 1 night in Aug 2025