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关于普韦布洛温德姆贝蒙特酒店的点评

2.5 out of 5
普韦布洛温德姆贝蒙特酒店
3626 N Freeway Road, Pueblo, CO

点评

7.4

还可以

10 分 - 超赞。371 条好评,共有 1053 条点评" "
8 分 - 还可以。285 条好评,共有 1053 条点评" "
6 分 - 一般。154 条好评,共有 1053 条点评" "
4 分 - 很差。91 条好评,共有 1053 条点评" "
2 分 - 糟糕。152 条好评,共有 1053 条点评" "

7.8/10

清洁度

7.8/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Jason

满意:员工和服务,清洁度
Hotel is nice and clean. Around the hotel is pretty run down
2024 年 5 月入住 2 晚
Bailey 于 2024年05月21日 的回复
There is a Mexican and sea food restaurant almost on the same lot. Around us is hwy 50 and I25. Our Inn is well kept inside and out.Thank you for your review and input.

8/10 还可以

Alma Cristina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Friendly and overall good
2024 年 5 月入住 1 晚
Bailey 于 2024年05月20日 的回复
Thank you for your review.

4/10 很差

PHILLIP

与配偶出行
满意:清洁度
不满意:服务设施,员工和服务
This place was filled with rules signs and policies and procedures that make guests feel unwelcome.
2024 年 5 月入住 1 晚
Bailey 于 2024年05月20日 的回复
We are sorry you felt unwelcomed. We do require Id's and other policies to have guest's feel comfortable with safety.Although we are in a nice area, safety is important!

8/10 还可以

Bruce,Raton

满意:清洁度
Close to everything but in a weird cul-de-sac.
2024 年 5 月入住 1 晚
Bailey 于 2024年05月20日 的回复
Thank you for the review.

2/10 糟糕

Javier

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚
Bailey 于 2024年05月20日 的回复
Thanks for your input!

2/10 糟糕

Jonathan

商务旅客
不满意:住宿条件和设施,员工和服务
Lady at front desk check in was completely unreasonable
2024 年 5 月入住 3 晚
Bailey 于 2024年05月14日 的回复
I'm sure what happened. I will check into your reservation and question your contact with the staff.Our apologies!

10/10 超赞

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoy our stay everytime. Always clean and quiet. Thank you!!
2024 年 5 月入住 1 晚
Bailey 于 2024年05月14日 的回复
Thank you for your great review!!

10/10 超赞

Janet

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Bailey 于 2024年05月14日 的回复
We appreciate your fantastic review!!

4/10 很差

Chenalle

与家人及幼儿出行, 与家人出行
满意:服务设施,清洁度
不满意:员工和服务
The mid shift check in lady was rude i booked a walk in handicapped shower got a tub handicapped shower my husband had to use with his bad back very hard to get out then the sunday morning staff lady was also very rude when i asked for clean towels told me i had to wait till 10 am when i was leaving at 7 am all day long then the same mid day staff lady asked for change to use the washer i was told i had to go to 711 for change not nice to guest its not a warm welcoming when staff are rude then this morning i ended up falling out of shower due tobthe long shower curtain not a very pleasant stay i discussed issue withbthe nice caring lady at check our
2024 年 4 月入住 2 晚
Bailey 于 2024年05月3日 的回复
Thank you for staying with us, we will use your feedback to make our inn a better place, and I hope you will come back and give us another chance.

8/10 还可以

Stacie

2024 年 4 月入住 1 晚
Bailey 于 2024年05月20日 的回复
Thank you for the review.

8/10 还可以

larry

满意:清洁度、员工和服务、服务设施、住宿条件和设施
couldnt use pool!
2024 年 4 月入住 1 晚
Bailey 于 2024年05月3日 的回复
Thank you for staying with us, we appreciate your input

10/10 超赞

Brooklyn

2024 年 4 月入住 2 晚
Bailey 于 2024年05月14日 的回复
Thanks for your review!! We hope you will come back when in this area!

8/10 还可以

Maria

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Bailey 于 2024年04月17日 的回复
Thank you for staying with us, we are happy you enjoyed your stay

10/10 超赞

Carla

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Bailey 于 2024年04月17日 的回复
Thank you for staying with us, we appreciate the awesome score!!

8/10 还可以

Sarah

2024 年 4 月入住 1 晚
Bailey 于 2024年04月13日 的回复
Thank you for staying with us! We appreciate your feedback

10/10 超赞

Andrew

2024 年 4 月入住 1 晚
Bailey 于 2024年05月3日 的回复
Thank you for staying with us, we appreciate the awesome score

8/10 还可以

Emiko

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The internet was down the first night and front desk was not any help but after that it worked great. The staff was wonderful and polite. The rooms were clean. One caution, if you have a room toward the outside perimeter, the train does run by the hotel, it's not bad just a rumble.
2024 年 4 月入住 3 晚
Bailey 于 2024年04月8日 的回复
Thank you for staying with us. I am sincerely sorry the wifi went down for a short time, there wasn't much the front desk could do to help other then call the company; which they did.

6/10 一般

Carroll

商务旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Staff insisted on $100 cash deposit after I had already stayed for 2 weeks. Also, staff would not complete my checkout until my room was inspected. There were no reports of incident or damage incurred prior to final checkout.
2024 年 3 月入住 7 晚
Bailey 于 2024年04月7日 的回复
Thank you for staying with us; we appreciate your feedback. Every time a guest checks in even as a stayover they must pay the deposit. That is why strongly encourage all of our extended stay guest's to pay cash for the deposit so that each they redo their reservation we already have a deposit on file so we don't blow up their credit card. It is also standard procedure to check the room before returning the deposit. Safe travels and see you next time!

10/10 超赞

Janann

团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
It was very clean, the room was pretty and everything was updated. The only thing I didn't care for was the traffic noise but when you're near a highway there's no way around it so I knew it would be noisy today took the room. It was a good experience all around
2024 年 4 月入住 1 晚
Bailey 于 2024年04月7日 的回复
Thank you very much for staying with us. Your kind words made our day! Safe travels and see you next time

10/10 超赞

Myrna,Brandon

与配偶出行
满意:员工和服务,清洁度
We are sound sleepers. Surprised to see earplugs in our room. Later realized trains at full speed pass through within 20 yards of the back fence. We are normal sleepers and not a big problem. No whistles. Breakfast was sparse and manager had removed the toaster "because it kept setting off alarms". No hot items except if you made a waffle. Room was clean. Price reflected what we got. Not unhappy. One time stay.
2024 年 4 月入住 1 晚
Bailey 于 2024年04月7日 的回复
Thanks so much for staying with us we appreciate your feedback

10/10 超赞

Luciano,San diego

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good propertie, small room but very comfortable
2024 年 3 月入住 3 晚
Bailey 于 2024年04月2日 的回复
Thanks for your great review.

6/10 一般

Gabriel

2024 年 3 月入住 1 晚
Bailey 于 2024年04月20日 的回复
Thank you for staying with us

10/10 超赞

Diane

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The area around property isnoot pretty
2024 年 3 月入住 1 晚
Bailey 于 2024年03月28日 的回复
We are walking distance to the Pueblo Mall, restaurants.Most people enjoy the area.Thank you for your input.

10/10 超赞

Terrell

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very pleasantly surprised.
2024 年 3 月入住 1 晚
Bailey 于 2024年03月25日 的回复
Thank you for giving us a chance, we are so thrilled you enjoyed your stay. See you next Time

2/10 糟糕

Xzavier

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
Terrible there was cocaroaches in my bed . And little bugs i had run out there days early from ma original departure date
2024 年 3 月入住 4 晚
Bailey 于 2024年03月20日 的回复
I think you may have the wrong Inn writing your review.!I see you stayed with us FOUR nights. We have our Inn sprayed often to make sure we don't have issues like that!Thank you for staying with us.

6/10 一般

Paul

不满意:员工和服务
The front desk staff at this hotel is horrible. They are not customer service oriented, barely know how to check you in and then want to charge you twice because the night clerk didn't do his job correctly. Asked for help and a manager and they claimed they called the Police who never showed up. You have been warned! Do not stay at this hotel!
2024 年 3 月入住 1 晚
Bailey 于 2024年03月20日 的回复
Our apologies on staff service. We will look into that.I'm completely confused on the comment of the police. The only reason the police would be called would be due to a disturbance / an un-ruly person.

10/10 超赞

Cristi

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice...the staff was friendly...the only thing I didn't like was the train lol
2024 年 3 月入住 1 晚
Bailey 于 2024年03月20日 的回复
Thank you for your review! We wish we had control of the train!!!

2/10 糟糕

Chanel

不满意:员工和服务
Couldn't even check in
2024 年 2 月入住 1 晚
Bailey 于 2024年03月20日 的回复
Our apologies!

6/10 一般

Courtney

Elevator didn't work. Gentleman at front was extremely patient and nice with my son and did a great job with breakfast
2024 年 3 月入住 1 晚
Bailey 于 2024年03月11日 的回复
Our apologies the elevator was out of order during your stay. We ae trying to get it repaired.Thank you for your comment on our front desk person.

10/10 超赞

Carla

与家人出行, 商务旅客
满意:员工和服务,清洁度
Staff was friendly! Bedding smelled clean. Love the showers. Beds were comfy!
2024 年 3 月入住 2 晚
Bailey 于 2024年03月20日 的回复
Thank you for the great review! We appreciate it!!

10/10 超赞

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you for a wonderful stay as usual.
2024 年 3 月入住 1 晚
Bailey 于 2024年03月10日 的回复
Thank you for always staying with us, we always look forward to seeing you. Safe travels and we will see you next time!!

10/10 超赞

Maxine

2024 年 3 月入住 1 晚
Bailey 于 2024年03月28日 的回复
Our staff thanks you for your great review!!

10/10 超赞

Shawn

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
2024 年 2 月入住 1 晚
Bailey 于 2024年03月7日 的回复
Wonderful! Thanks for staying with us

6/10 一般

Rita-Marie

带宠物出行, 与配偶出行
满意:员工和服务,清洁度
We couldn’t use the exterior door closest to our room for some reason , so we had to walk our dog & all our stuff down a long hall & through the lobby. No automatic lobby doors either. Breakfast was so-so: good waffles, but the only other hot food was microwave sandwiches. Kinda icky. Staff were all friendly. Room was clean but pretty dark & dingy.
2024 年 2 月入住 1 晚
Bailey 于 2024年02月28日 的回复
Thanks for your input.

10/10 超赞

Ana

满意:清洁度、员工和服务、服务设施
Encantada
2024 年 2 月入住 2 晚
Bailey 于 2024年02月26日 的回复
We appreciate your review!!Thank you

10/10 超赞

Adison

2024 年 2 月入住 5 晚
Bailey 于 2024年03月20日 的回复
Thank you for the great review.

2/10 糟糕

Sarah

2024 年 2 月入住 1 晚
Bailey 于 2024年03月22日 的回复
Thank you for staying with us I am sincerely sorry your stay wasn't up to par.

8/10 还可以

Jerry

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only issue is that my partner had trouble sleeping due to the trains that pass by the hotel. The location does leave a lot to be desired.
2024 年 2 月入住 1 晚
Bailey 于 2024年02月17日 的回复
Thank you for staying with us. I am sorry the train bothered your partner

10/10 超赞

Earl,Willis

2024 年 2 月入住 1 晚
Bailey 于 2024年02月13日 的回复
Thank you for a wonderful review!

4/10 很差

Isaiah

满意:清洁度
不满意:住宿条件和设施,员工和服务
Not bad. Rules are kinda ridiculous
2024 年 2 月入住 1 晚
Bailey 于 2024年02月11日 的回复
Thank you for staying with us, I am sorry you do not like our rules, they were placed for everyone's safety in mind.

10/10 超赞

Maria

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean felt very comfortable
Bailey 于 2024年02月9日 的回复
Thank you for a great review!

10/10 超赞

Lois

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Must cleaner them most Baymont.
2024 年 2 月入住 1 晚
Bailey 于 2024年02月7日 的回复
All the staff works very hard to keep the Inn as clean as we can. Everyone works very hard! Thank you for your review. It will be shared with the staff.

2/10 糟糕

Catherine

不满意:清洁度、员工和服务、住宿条件和设施
My family was not allow to stay
2024 年 2 月入住 2 晚
Bailey 于 2024年02月6日 的回复
Unfortunately the Inn does not rent to locals.

8/10 还可以

Yuri

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Bailey 于 2024年02月6日 的回复
Thank you for your review.

10/10 超赞

Lisa

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very pleased on what I paid a night, the convenience & the water pressure was amazing!! No complaints Here!!
2024 年 1 月入住 3 晚
Bailey 于 2024年02月6日 的回复
Thank you for your wonderful review! We appreciate you!

8/10 还可以

David

Nice and quiet venue. Excellent service and reasonably priced
2024 年 1 月入住 1 晚
Bailey 于 2024年02月6日 的回复
Thanks for your nice review!

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Bailey 于 2024年02月1日 的回复
Wonderful! We are super happy you enjoyed your stay. See you next time

4/10 很差

Corey

商务旅客
满意:员工和服务
不满意:客房舒适度,清洁度
When I got to my booked room, it smelled of smoke. I sat on the bed and something broke and 2 pieces of brown plastic. I pulled back the covers to reveal a stained sheet. The night manager was very helpful and moved me to a new room. Unfortunately, someone on the floor was smoking in their room and I could smell it in my new room. After many stays, the only bad experience, however, was not a pleasant stay this time.
2024 年 1 月入住 2 晚
Bailey 于 2024年02月1日 的回复
Thank you for taking the time to tell us about your stay, I am sorry it wasn't up to par. We appreciate you letting us know so we could make things better. I hope you will come back and give us another chance.

10/10 超赞

Patricia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good stay with Baymont and the nightly rate was great. The staff was very kind and hotel was clean and comfortable.
2024 年 1 月入住 1 晚
Bailey 于 2024年02月1日 的回复
Thank you very very much for staying with us. We are thrilled you enjoyed your stay. See you next time

10/10 超赞

Dena

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Just got here. Clean, comfortable, can hear kids playing in the pool, but it doesn’t bother me. Two restaurants next door so easy to get dinner. The gentleman who checked me in was kind, expedient, and professional. I would stay here again.
2024 年 1 月入住 1 晚
Bailey 于 2024年02月1日 的回复
Thank you for staying with us! We are so happy you enjoyed your stay