Los Angeles Puente Hills Mall Hotels

"Great customer service"

"This property is very nice, love how it sets up on a hill. Staff were very friendly we enjoyed our stay. "

"Needed a 2nd night booked because i never got a response about my early check in request. Grounds and location were perfect for our stay. Annoyed that there was an obvious water glood (broken sprinkler or something) in parking lot. We were hoping over puddles of water to get to our car each day. Not to mention the waste of water in general. Beds (2 doubles) could be more comfortable. Rooms need some renovations or face lifts. Overall we still really enjoyed the grandness and se lution of the resorts location considering the rougher neighborhoods that surround it. Staff was good. Valley guy or person at the parking podium could have been a little more attentive and taken initiative to approach me as i pulled up. Really wish you offerred room service. Instead of requiring me to order then go down to pick up my food... we will still be back considering all this. Just feedback."

"Loved it "

"Leanrm gt"

"Nice quiet clean"

"Parking is to close and crowded "

"Great stay, could’ve been more clear in advertisement"

"Overall, it was a pleasant stay. While I might have preferred a slightly cleaner environment, the overall experience was enjoyable. The host provided excellent communication throughout the stay."