Puerto Jimenez Centro, Contiguo a la Tienda Americana, Puerto Jiménez, Puntarenas
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Place has characte and a nice vibe. Some motorcycle noises at night, but on the edge of town so not a major problem. Walking distance to bakery and restaurants.
Richard
Stayed 3 nights in Feb 2024
10/10 Excellent
Ben
23 Dec 2023
Ben
Stayed 1 night in Dec 2023
10/10 Excellent
Kim
Travelled with partner
20 Dec 2023
Liked: Amenities
They let us stash our packs before check in. Very friendly.
Kim
Stayed 1 night in Dec 2023
Response from Sofía Jiménez on 21 Dec 2023
Kim thank you very much for your nice comment and rating, it makes us very happy to know that you enjoyed your stay.
8/10 Good
Kim
Travelled with partner
13 Dec 2023
Disliked: Amenities
Lovely architecture, dogs barking, room next door with children very loud
Kim
Stayed 1 night in Dec 2023
Response from Sofía Jiménez on 21 Dec 2023
Kim yhank you very much for your rating, we are very sorry for the inconvenience with the noise, we hope it was not a major inconvenience to enjoy our beautiful town and stay.
Very sweet little.hotel. Very basic but met all our expectations. The staff was helpful and friendly. Very central to everything. We would recommend it
Fred
Stayed 1 night in Apr 2023
Response from Sofía Jiménez Mesen, Administradora. on 18 Apr 2023
Response from Sofía Jiménez Mesen, Administradora. on 26 Apr 2022
Hello William, we are very happy and grateful to receive your beautiful comment, you are part of our family and you are welcome as many times as you like.
A strong hug in the distance.
Sparkling clean, and everything in great condition. Staff was very helpful and always friendly. There was always someone available who spoke English well.
Randall
Stayed 7 nights in Jan 2022
Response from Sofía Jiménez Mesen, Administradora. on 3 Feb 2022
Hello Randall, we are very happy to read your beautiful comment, we definitely remember you with great joy, you were very nice and good with us, we hope you can return soon.
Greetings and a strong hug.
The main issue that the guest had, was that the beds were wet due to the rain. It seems that the water was filtering from the roof due to rainy season. For some reason, the guest was not able to get warm water in the shower.
Verified traveller
Stayed 1 night in Jun 2021
Response from Sofía Jiménez Mesen, Administradora. on 15 Jun 2021
Buen día, honestamente estamos muy tristes de recibir esta valoración, primeramente nos gustaría explicar que el tema de las lluvias fue una situación que se salió de control en todo el pueblo, tanto así que incluso dos de los puentes principales del pueblo sufrieron problemas graves en sus estructuras, las lluvias fueron muy fuertes y constantes, el problema que tuvimos fue en varias habitaciones, sin embargo una de las dueñas que fue la que te atendió nos comenta que inmediatamente que supo del problema te paso de habitación a una mejor, incluso una que era de una categoría superior a la que reservaste, sin ningún costo adicional, con respecto al agua caliente no sabemos nada al respecto, debido a que no nos lo hiciste saber, podríamos haberte ayudado también a solucionar ese otro problema, de verdad estamos tristes con el comentario debido a que nosotros si luchamos por buscarte las mejores e inmediatas soluciones, te pedimos una disculpa por el inconveniente en nuestro hotel pero fue un acontecimiento que se salía de nuestras manos e hicimos lo mejor posible por tu bienestar.
Lovely staff, very helpful and made this stay a really nice experience. Clean and comfortable room, this was all we expected and a little more. It does get a little noisy in the evenings thanks to a nearby karaoke or something. If you are sensitive I would not recommend.
Ida
Stayed 5 nights in Dec 2023
Response from Sofía Jiménez on 21 Dec 2023
Ida, thank you very much for your nice comment, we are very happy to know that you enjoyed staying with us, greetings and we hope to see you soon.
Very nice accommodation if you are for a simpler place, but with all the necessary things, and even aircon, and very nice staff. We had room #1 which even has a balcony. Recommended !
Arnd
Stayed 1 night in Apr 2022
Response from Sofía Jiménez Mesen, Administradora. on 26 Apr 2022
Hello, we are very happy to receive your comment, we are really grateful and we hope that you can return soon.
Greetings and a big hug from a distance.
They were so helpfull, we even could leave our car for 3 days (during our trekking) just outside the hotel. Very nice staff- thank you :)
Verified traveller
Stayed 1 night in Feb 2022
Response from Sofía Jiménez Mesen, Administradora. on 8 Mar 2022
Hello, it is a pleasure for us to read your beautiful comment, we are extremely grateful and happy to see that you have enjoyed your stay with us.
Greetings!