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Reviews of Daluyon Beach and Mountain Resort

4 out of 5
Daluyon Beach and Mountain Resort
Sabang Beach, Barangay Cabayugan, Puerto Princesa, Palawan

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 213 reviews" "
Rating 8 - Good. 68 out of 213 reviews" "
Rating 6 - Okay. 19 out of 213 reviews" "
Rating 4 - Poor. 10 out of 213 reviews" "
Rating 2 - Terrible. 6 out of 213 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with amazing views and the staff is so friendly and so helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Sohrab

Travelled with family
Great location, on the beach with nice waves and an active life guard Food was excellent and service great Had issues with AC and sink and they were prompt to attend I had to leave at 3am - they prepared breakfast to go! Amazing service
Stayed 1 night in Nov 2023

8/10 Good

Krystal

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a very pleasant, relaxing stay at this hotel. It was quiet and the staff was very accommodating. Our room overlooked the beach which added to the ambiance.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay at a beautiful place. A hidden gem.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph

Stayed 2 nights in May 2023

10/10 Excellent

Racy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Douglas

Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for 1 night stay
Tired and out of shape hotel. Price does not reflect the quality, rooms are outdated and old albeit moderately clean. Staff always kind.
Stayed 1 night in Aug 2022

10/10 Excellent

G, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Delicious breakfast and this includes coffee, which is very hard to find in Philippines. Sorry, we ate like pigs, several portions every morning. I would love to come back!
Stayed 5 nights in Mar 2020
Response from Melissa on 1 Apr 2020
Dear Guest, Mabuhay! Salamat po for your feedback. We're glad you had a wonderful stay with us here in the paradise. We are more than excited to welcome you back here and we wish you to be safe.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020
Response from Clarenz Dizon - Rooms Division Manager on 17 Feb 2020
Greetings from Daluyon! Thank you for choosing us as your premiere destination in worlds best island of Palawan. We hope you found our serene setting rejuvenating. Looking forward on Hosting you Back. Safe travels from your Daluyon Beach and Mountain Resort Family.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We found Daluyon Beach Resort a very nice, relaxing nature vacation site in Palawan. Standing on the beach and viewing the panoramic view of the mountain and the beach, my husband said “This is like paradise!” It was his first time visiting the Philippines. The thatched roof cottages all had air-conditioning with own bathrooms and showers and all fronted on the beach. The staff was particularly very accommodating, attentive and helpful. The customer representatives Isabella and Daniella and the front desk staff aided my sister consult with a doctor by phone and sent the hotel driver to procure her medication from the town proper pharmacy. The housekeeping staff was quick responding to some plumbing problems. Breakfast as well as the food offered at the restaurant were delicious and well prepared. The security guards were 24 hrs on their watch and were courteous and pleasant. The lifeguard watched everyone on the water. A banca to the Underground River Tour arranged through the front desk was a few minutes away and was a pleasurable walk on the beach. The tour included a delicious lunch at the resort restaurant The place was peaceful and away from the busy touristy part of town so it was like once own private retreat. The sound of the waves lulled us to sleep and woke us up to beautiful unbelievable mornings. We felt Special and catered to the whole time we were at the hotel. We definitely will come back in a heartbeat given the opportunity again.
Stayed 3 nights in Jan 2020
Response from Clarenz Dizon - Rooms Division Manager on 19 Jan 2020
Greetings from Daluyon! Thank you for choosing us as your premiere destination in worlds best island of Palawan. We hope you found our serene setting rejuvenating. Looking forward on Hosting you Back. Safe travels from your Daluyon Beach and Mountain Resort Family.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from RDM on 25 Dec 2019
Thank you for choosing Daluyon Beach and Mountain Resort as your premier destination in the worlds best island Palawan. Looking forward on having you back. Happy Holidays

8/10 Good

Young Shin

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they are environmental conscious. The staff are very pleasant and made my Birthday celebration very special. The hotel is well maintained and always well groomed. I really appreciate the hospitality.
Stayed 3 nights in Dec 2019
Response from RDM on 25 Dec 2019
Thank you for choosing Daluyon Beach and Mountain Resort as your premier destination in the worlds best island Palawan. Looking forward on having you back. Happy Holidays

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Overpriced
Service was pushy, rooms outdated and overpriced. Food also overpriced and takes 30-60 minutes for all dishes and drinks to be served. Also WiFi was not useable as constantly drops out and connection not strong in all rooms.
Stayed 2 nights in Oct 2019
Response from Melissa on 4 Nov 2019
Dear Guest, Mabuhay! First, allow us to say thank you for staying with us. We always want to make our guests feel at home, especially if they came from a different country, and pride ourselves for providing genuine Filipino hospitality. We apologize if our staff made you feel uncomfortable. With regards to the restaurant, we make sure everything is freshly prepared, which makes waiting time longer than usual. We acknowledge that this can be improved. Our location is quite secluded and we are reliant on a local provider for Wi-Fi connectivity. Thus, we cannot guarantee that signal will always be available. Rest assured that we are doing our best on our end regarding this matter and we hope to be able to serve you better on your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2019
Response from Melissa on 26 Oct 2019
Dear Guest, Salamat po for staying with us and giving us a good feedback. We are looking forward to welcoming you back here in the paradise!

10/10 Excellent

Mary, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean and very private . The place is quiet and you can really relax. The beach is amazing
Stayed 1 night in Oct 2019
Response from The Management on 21 Oct 2019
Dear guest, Mabuhay! Salamat po for your wonderful feedback. The entire Daluyon family appreciates it. We are looking forward to welcoming you back here in Daluyon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Melissa on 17 Oct 2019
Mabuhay! Salamat po for your positive rating! The entire Daluyon family appreciates it. We're looking forward to welcoming you back here in the paradise.

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019
Response from Melissa on 17 Oct 2019
Mabuhay! Salamat po for your positive rating! The entire Daluyon family appreciates it. We're looking forward to welcoming you back here in the paradise.

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great place
Beautiful hotel, it was low season so we got a fare price and an upgraded room, beach is wonderful and clean, area is laking of options to eat and drink. Breakfast at the hotel was a little desapointing, for a 4 stars hotel, great staff helpful and smilling.
Stayed 1 night in Sep 2019
Response from Melissa on 12 Sept 2019
Dear guest, Thank you so much for your feedback. We do appreciate it! Sorry we didn't met your expectation for breakfast, rest assured we are doing our best to improve our offerings. We are looking forward to welcoming you back here in the resort. Again, maraming salamat po!

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! Yes! Book here!
4 days here, part of our 17 day Palawan adventure. Absolutely no regrets choosing this hotel. I know youre debating on whether to stay here or Sheridan. The Sheridan is too big, too commercial, sure, go there for a drink, or a walk, but Daluyon is the hotel to stay at. Quiet end of the beach, spend time to keep walking right, and you will not be disappointed! clean rooms are fabulous, food is great, service is top notch! HIGHLY recommend! Daluyon booked our early morning river tour, they'll get you there before the busses of people show up!
Stayed 3 nights in Aug 2019
Response from Melissa on 10 Sept 2019
Dear Guest, Mabuhay from Daluyon Beach and Mountain Resort. We are immensely grateful for your wonderful feedback. The entire Daluyon family is celebrating because we did great during your stay! We are looking forward to welcoming you back here in the paradise and we wish you safe travels all the time. Salamat po!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never use this resort. You'll get a centipede's bite!!! I woke up with a sudden tremendous pain on my finger early in the morning, but no person on the lobby, no painkillers, no emergency treatment. Finally they got the painkiller 3 hours later, and the local clinic said I probably got bitten by a centipede. You will get to know coming-in-and-out insects from all surrounding doors as soon as you get into the room. However this hotel never refunds in this terrible accident even though I early checked out as soon as I got bitten. Keep you safe from this hotel. I still have pain after I got bitten two weeks ago.
Stayed 4 nights in Aug 2019

10/10 Excellent

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quite and feel like private beach
Excellent hotel. Love the interior and exterior designs. We have a private pool and enjoyed it every minutes. Like the quietness and the formation of the waves! Staffs are very cautious and friendly. Beach area is very clean!
Stayed 3 nights in Aug 2019
Response from Melissa on 14 Aug 2019
Dear valued guest, Mabuhay! Thank you so much for staying with us and leaving us with a positive feedback. The entire Daluyon team appreciate it. We are looking forward to welcoming you back here in the Paradise!

10/10 Excellent

Pierina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The service was very attentive. The food was really good and quite vegan friendly. Their smoothies were great! The beach was quite private and being able to see the ocean from the room was great. The only thing is that it was such a good small resort and the shampoo and body wash was super basic.
Stayed 4 nights in Jul 2019
Response from Melissa on 10 Aug 2019
Dear valued guest, Mabuhay! We are immensely grateful with your positive feedback regarding your stay with us. We're glad you loved your stay. In behalf of the Daluyon team, we are wishing you safe travels and looking forward to welcoming you back here in the paradise. Cheers!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Melissa on 7 Aug 2019
Dear Guest, Thank you so much for the positive feedback! We're looking forward to welcoming you back here in Daluyon.

8/10 Good

Kelsey

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Melissa on 25 Jul 2019
Dear Guest, Mabuhay! Thank you so much for staying with us and leaving us a positive feedback. We're looking forward to welcoming you back here in Daluyon!

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from Melissa on 26 Apr 2019
Thank you so much for your feedback. Rest assured we are doing our very best to turn that grade of 3 to 5. Thank you so much for staying with us and we'll see you next time.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I didn’t like the fact we were robbed. Someone at the property had a master key to our safe and removed all our cash and jewellery. This also riffled through our hand luggage and stole watches and bracelets
Stayed 3 nights in Apr 2019
Response from The Management on 2 May 2019
We value the feedback of all our guests and this is the first time an incident like this has ever happened. To clarify, all hotels have a ‘master key’ in case of vault malfunction and this is only used during such incidents and is only under the possession of our duty manager.Our team merely checked the safety deposit box using the generic code, which didn’t work because the box was programmed with your own code. This was also witnessed by the police officers, that it was solely your code that worked.There was no evidence that the code was refreshed or reset because your code was still working. If you will remember, our team even contacted the police so they can assist in the investigation and there were no marks or any damages on our vault to prove that there's any force use to open it up. Alleged missing Items that were placed in the safe were listed down by you, including the cash,This along with items such as the silver bracelet which you listed on the missing items before our team entered the room were found inside your bag,Claiming its only an honest mistake including it on the list.Thank you for staying with us and we hope to serve you better next time.

8/10 Good

BMae

Liked: Staff & service, amenities
Overall very calm and relaxing environment. Staff was exceptional.
Stayed 4 nights in Mar 2019
Response from Melissa on 15 Apr 2019
Mabuhay from Daluyon Beach and Mountain Resort! Thank you so much for staying with us and we appreciate you giving us a feedback. We hope to host you again here in Daluyon and make that score a 5.

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2019
Response from Melissa on 15 Apr 2019
Mabuhay from Daluyon Beach and Mountain Resort! Thank you so much for staying with us and we appreciate you giving us a feedback. We are very sorry that we didn't meet your expectations ending with a score of 1 out of 5. Rest assured we are working on our lapses to better serve our guests in the future. We hope to host you again here in Daluyon and make that score a 5.

8/10 Good

Verified traveller

Liked: Staff & service
Location is excellent, albeit remote - a two hour van ride from Puerto Princesa. Incredibly clean palm tree lined beach.The resort is currently undergoing an upgrade to its accommodation suites so there was a lot of scaffolding and builder noise during the day. Our garden cottage was well appointed, however the sheets had several holes and towels were very worn and grey looking. This is not what I expected from a hotel of this rating. Our safe could not be unlocked and was not bolted to the wall or cupboard, rendering it useless. Staff were extremely polite. The pool was crystal clear and always clean. Breakfast was only a la carte, and was disappointing. No fruit juice offered, and we had to ask for water on every occasion. Nice omelettes. Coffee was bitter, burnt and undrinkable so we opted for tea. Bread supplied with the omelette was not toasted, and was dry and stale. We understand that the remoteness of this resort may mean that getting fresh supplies in is an extra challenge, but we would have appreciated more local foods, and fresh juices. Fresh fruits were often small samples of mango, ladyfinger banana and watermelon, and on our last day we were given two slices of apple that had been cut earlier and were brown. We hope that management is aware of many of the small details in maintenance and service that are being overlooked here. We will send a private email to management re what we saw, as this is a lovely resort with genuine environmental initiatives.
Stayed 3 nights in Mar 2019
Response from April on 29 Mar 2019
Thank you for taking the time to give us a positive a positive feedback. Rest assured that we will be working hard to further improve our services. Thank you and we are looking forward in hosting you again here in Daluyon!

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2016
Response from Melissa on 15 Apr 2019
Mabuhay from Daluyon Beach and Mountain Resort! Thank you so much for staying with us and we appreciate you giving us a feedback. We hope to host you again here in Daluyon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
I like daluyon.... the beach the water the freindly crew. But only the road we are not comfortable it is so bumpy and dirty.
Stayed 3 nights in Feb 2019
Response from April on 1 Mar 2019
Thanks for staying with us. We appreciate your feedback and will work harder to further improve our services. Thank you and we are looking forward in hosting you back in Daluyon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Melissa on 15 Apr 2019
Thank you so much for staying with us and we appreciate you giving us a feedback. We hope to host you again here in Daluyon!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The setting is beautiful, literally paradise, but the hotel and especially the restaurant could be so much better!
Stayed 2 nights in Feb 2019
Response from April on 12 Feb 2019
Thank you for your feedback, rest assured that we will addressing concerns with our rooms, we will be renovating our rooms this March and we are also addressing our concerns with our restaurant's menu. Thank you and we are looking forward in welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location. Friendly staff. Good a la Carey lunch and dinner. Breakky buffet was ok but not great
Stayed 3 nights in Feb 2019
Response from April on 12 Feb 2019
Thank you so much for your positive feedback. Rest assured that we are working with our restaurant's menu to further improve our services. Thank you and we are looking forward in welcoming you back!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
My stay at Daluyon
I think the area is very relaxing but some maintenance could be done on the buildings to improve the comfort level. The rooms are nice but not kept at a high level of cleanliness. The complimentary breakfast is nice but most of the regular menu items could use some help (possibly change chefs). The tour packages they offer are nice and value priced. The aircon system could definitely use some improvements especially during the warmer months. They seem to also have a mosquito problem possibly because of the abundance of nice water features. Their WiFi could use some improvement as it does not work in all rooms.
Stayed 4 nights in Jan 2019
Response from April on 12 Feb 2019
Dear Sir/Ma'am, Good day! We highly appreciate you giving us a feedback. Rest assured that room renovations are already scheduled this March and we just upgraded our internet service as well. We are also in the process of improving our menu in the restaurant to further improve our services. Thank you and we are looking forward in hosting you back to a better Daluyon!

10/10 Excellent

Dulci, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Amazing place to be! It was incredible to wake up right in front of the beach, although it is far from "town" and there's an entrance fee of 54 pesos to the hotel's pathway. Hotel staff was very attentive and made us feel like royalty, especially Daniela, the receptionist, was 5 star...She is Definitely an asset to the hotel. Emily, the dog, and all the cats are a definite plus to keep us entertained.
Stayed 2 nights in Jan 2019
Response from Dani on 29 Jan 2019
Dear Sir/Ma'am, Good day! Thank you and we highly appreciate you giving us a positive feedback! I'm very happy that I was able to suffice your needs and that you had enjoyed your stay with the services given. We hope to welcome you back soon!

10/10 Excellent

Sarah, Cloquet MN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We Absolutely LOVED Dayulon and Sabang. The staff at the resort were all so incredible and friendly. The beach front rooms are the BEST in Sabang. This resort nails keeping the Filipino beach style while also feeling modern. Amazing. The beach is often empty which we LOVED! The drinks were incredible from the endless fresh made mango smoothies to the Mojitos. The food! The chef makes Incredible food! Every time we needed something the staff was on it right away. We would highly recommend this resort to anyone! Also go to the underground river and mangrove! Both beautiful. Book with the resort though. It will save a lot of headache dealing with permits etc.
Stayed 1 night in Jan 2019
Response from April on 18 Jan 2019
Dear Ms. Sarah, Thank you for the positive review and we are looking forward in hosting you back here in Daluyon soon!

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019
Response from April on 1 Mar 2019
Thanks for staying with us. We appreciate your feedback and will work harder to further improve our services. Thank you and we are looking forward in hosting you back in Daluyon!

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from a on 17 Feb 2019
We really appreciate you giving us a positive feedback. Thank you and we are hoping to host you back here in Daluyon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay at this resort! Staff were so friendly and the location was right on the beach! Plentiful breakfast and lovely clean room! Would come back here again for sure!
Stayed 1 night in Dec 2018
Response from April on 17 Feb 2019
We really appreciate you giving us a positive feedback. Thank you and we are hoping to host you back here in Daluyon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our driver almost did not speak any English, but the van was in good condition with comfy seats. When leaving the resort, our second driver also did not speak any English. Considering that the ride cost 3,000 PHP one way, the resort should contract drivers who speak English and who know where major hotels in Puerto Princesa are. When we arrived to the resort, a security guy with a dog checked our bags. We found that really strange given that nobody had told us about it in advance. If the resort has this security procedure in place, guests should be made aware of it beforehand (it’s not how guests ought to be welcomed). The receptionists were very kind and friendly and spoke good English. The gym was closed during our stay so we could not use it. That was quite disappointing and no compensation was offered to us (poor approach from the resort). WiFi connection was rather weak in our room and we had to frequently log in (the resort should fix this and remove the requirement for repeated log-ins). The breakfast buffet was good, but there could have been more fresh fruit and vegetable every day together with fresh juices. Coffee served for breakfast was absolutely terrible (they should just buy some capsule coffee machine instead of brewing that brown distasteful monstrosity that they call coffee). We went for lunch and dinner to Sheridan’s restaurant instead. The beach was great, but bring some repellent. Overall, good experience but could have been better.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quiet hotel for peaceful stay next to the beach a little dated needs a make over outside
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Melissa, Kim, Rei, and Lindsay were stellar. Melissa gave me confident all was arranged properly. Kim was very informative, Rei was always happy to serve and Lindsay makes great drinks.
Stayed 4 nights in Nov 2018

10/10 Excellent

Gerry, Jerseyshore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent staff and unmatched views of beach and ocean!
Stayed 3 nights in Nov 2018

8/10 Good

akoito, utopia

Liked: Staff & service, property conditions & facilities, room comfort
close to underground river tour amd mangroove trail tour. beach front resort.
Stayed 3 nights in Nov 2018