4/10 Poor
Paul
4 May 2024
I paid for checkin luggage on line with a link they sent me with the invoice and at check in they had no record of it being paid. I gave them an invoice number and they did t know how to pull it up. I had to go to my cc transactions to prove payment and then they couldn’t figure out how to clear it out of the system so they could check us in. The whole process took 35 min with no apologies
Paul
Stayed 3 nights in Apr 2024