Puerto Rico Luxury Hotel

"Fantastic hotel,could not fault it,great staff,excellent food,superb pool area,would highly recommend"

"Lovely stay at Gloria Palace royal, hopefully these words help: - taxi from the airport is around 70€ - breakfast is fantastic, plenty of cooked options and the freshly made omelette was a favourite of ours. - rooms are spacious and overlook the beach, but are starting to look a little dated. - maid comes everyday if you leave the sign on the door and brings 500ml of still and sparkling water. - there is no iron or ironing room…this was the biggest annoyance as we had to then pay for the ironing, so 7€ a dress and 5€ a shirt as example can soon add up. So either take your own iron or be prepared to pay. That said, the ironed clothes was returned in 24 hours (but could take 48)!! - hotel is spotlessly cleaned. - infinity pool is great and has a water dispenser, so take a refillable bottle, it helps! - pool towels are provided free of charge which is a good touch (but expected from a nice hotel) - no shop in the hotel, but a small spar shop is close, otherwise there are some limited vending machines placed around the hotel! - staff are friendly and helpful! - evening entertainment is ok, otherwise Puerto Rico is about 7€ in a taxi. Overall, would recommend but make sure you take an iron!! "

"Pools and seating areas excellent, buffet and restaurants excellent, large rooms"

"Great all round!"

"We were sadly disappointed with part of this stay. We travel frequently with Airbnb & Hotels.com. I return to Hotels because normally, we are very pleased. This was not one of those times. Our check-in was very long. We had to hand over passports a few times for they couldn’t find our reservation. We asked for hotel restaurant for some lunch. The gal who helped us check in wasn’t informed that there was indeed a spot we could have more than chips, snacks, as she said. Our room was beautiful with ocean views. Bathroom sink was clogged. I asked twice for it to be fixed. When our room was cleaned they took the dirty towels but forgot to replace them. The hotel info says mini bar in room. There is not one. The service & breakfast buffet is incredible all around. We had a barbecue Dinner one night which was very nice. Staff very helpful & kind. Pool was magnificent. Swam every day. The dinner shows were amazing! Flamenco Dancers were incredible! The vibe is cruise like. The guests were either with young ones or 60+. Overall we wouldn’t return. But, we had a wonderful time overall. The nearby beaches and boat days are a must! They gave us a late check out for our troubles. "