西班牙豪华酒店

“Las luces de la habitación se apagaron en plena noche y no había agua durante el día. Tras avisar a recepción, me dijeron que estaban en mantenimiento y lo restauraron al poco tiempo. Lo más importante es que pude oír el ruido del mantenimiento en la habitación todo el día.。 房間的電燈半夜會停電，白天房間沒有供水，通知前台後說正在維修，一會兒才恢復。最重要的是在房間內一直聽到維修的聲音，從早上到晚上都沒有斷過。 ”

“The staff were all friendly and knowledgeable. The breakfast for a buffet was all fine but not outstanding for a 5 star. I became violently ill after eating breakfast the first day but recovered later in the day. I feel it was something bad in the omelette. Lots of bread but not a lot of flavour. Our room was nice but the view was just a deserted side street ( they say city view which is sort of misleading ) Although the weather was cool and windy we spent a good amount of time on 7th floor……

“感覺上已用了一段長時間的物件： 毛巾（面、長、浴巾） 床單（枕頭、被子、床褥的套） **強烈建議定時更換新的，不要慳住用，完全不符合五星級酒店的規格”

“Overall, this is a great option if you want to stay in the city center. However, the condition of the rooms and the overall feel of the hotel don’t really match a true 5-star standard. That said, the service is excellent and the staff were very helpful. One thing I found quite strange for a 5-star hotel is that there were no slippers in the room. Also, the toiletries shown in the hotel photos did not match what was actually provided. In general, it was still a good stay, but expectations……

“A disappointing experience - written by my husband who was the one who stays at this hotel Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your……