Puigpunyent Spa Hotel

"Overall, the hotel delivers a great experience in many respects, with excellent amenities, a prime location, beautiful views, and a fantastic breakfast. Unfortunately, the biggest disappointment was the bedroom itself. The rooms feel quite outdated, and the beds are not as comfortable as expected for a hotel of this standard. While I genuinely enjoyed my stay overall, the condition of the bedrooms took away from what could have been an exceptional experience. With some updates and improvements to the rooms, this hotel could easily match the high quality it offers in every other area."

"Great staff! Always very accommodating. Travelled with a friend that was celiac and they always made sure to bring him his gluten free items during breakfast."

"Really enjoyed staying here, the hotel is a perfect size for a relaxing short visit and very well located near to beaches and bars/restaurants. The staff who work here are all very polite and engaging and the selection of food for breakfast and dinner is varied and fresh. Excellent value for money and only a €16 cab 5 mins from the airport, don’t get an uber they want 3x the cost. The only downside was noise from dogs barking in adjacent properties when you have the balcony door open but this is not within the hotels control. Would definitely return and recommend to anyone for a cheap and cheerful relaxing break. Didn’t visit the spa or indoor full lane pool but this is also a bonus and excellent to have these facilities included in the price. "

"No air in the rooms and they ran out of fans. Very hot!!!"

"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Great location next to beach, nice pool area, good wifi"

"Lovely poolside area, nice view from the room, generally clean. Very positive and helpful staff. Grocery store next door."

"The breakfast was amazing and the hotel and amenities lovely. It was really easy to get to Palma by either bus or cab. We checked out early and put the bags in the store room as we had a late flight and thought it would help, so that they could turn the room around comfortably for the next guests. .Unfortunately I left something in the room and realised soon after but wasn’t allowed to retrieve it and was told that housekeeping would check. They didn’t. We also weren’t told that you have to book the courtesy room to shower and change so I had to use the spa which doesn’t have lockable changing rooms. Just a bit of a dampener after an otherwise lovely stay."

"For the price we had an amazing experience, perfect location, beautiful views , great breakfast buffet and friendly and accommodating staff"