Pulau Ayer Family Hotel

"Great spot. The gym,sauna, pool, hot tub and cold plunge were amazing. A fantastic spot to stay. Will be returning. "

"Great hotel to stay very convenient. The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall."

"Good service, connect to the mall"

"The staff was absolutely outstanding. "

"The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant. "

"Excellent property, amazing staff. Would definitely stay again. Thank you "

"Great place"

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"

"Great service, nice facilities, gym was great"