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"Really nice hotel with great lake view. The service is excellent. "

"Staff are very helpful! Very appreciate! "

"A relatively new hotel building. Hotel workers were friendly."

" Excellent customer service "

"Very spacious, close to transport and shopping centres, and free breakfast."

"We had a corner room with separate bedroom. Breakfast included a wide variety of foods (but no pastries). Cleaner was lovely. Front desk staff would show some interest if you spoke directly to their face but otherwise were uninterested in my stay."

"A great stay. Friendly welcome, clean and quiet room, excellent breakfast and great facilities. An enjoyable stay."

"Room is new, wooden floor, big enough to fit 2 big luggages. Shower water pressure and temperature is good, bed and pillow super comfy, duvet thick and warm. Aircon is cold, room is quiet, allows secure luggage storage with tag pre and post check out, nice local breakfast shop and a taiyang bing shop just downstairs. Walkable to taichung TRA in 5-8min. If u take Ubus from taipei airport, it just takes 2 hours to reach and 8-10min walk from drop off to hotel (ask bus counter for exact drop off stop). Most importantly, there’s a Kuo Kuang bus terminal 1min walk from hotel where u can take the bus to taipei (cheaper and more convenient than HSR), and also a bus shop just next to hotel to take bus to Feng Chia. For this price and location in taichung, Palmer is the best u can find!"

"On the site, it says they don’t have parking. However, it was not entirely right. It seems like they do but in the first come first serve situation. I almost didn‘t choose them because of it because I was visiting a friend and I wasn’t sure where i can park. Luckily my friend‘s house is near by and we parked there instead. I just thought if the site can mark a bit clearer, I wouldn’t hesitate to book the hotel. Overall, I had fun staying with them. The room is very similar as the one I stayed in Frankfurt. I guess it‘s the vibes this brand is trying to create. It’s nice and hip. The lobby is also good for friends gathering. "