He visitado muchisimooo a Punta Cana y este hotel fui por mi aniversario NO ME FELICITARON el cuarto aire no enfriaba en fin mi experiencia no fue lo que esperaba
Grace Marie Sanchez
2024 年 5 月入住 2 晚
10/10 超赞
Nicholas,Fort Wayne
团体旅客
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicholas
2024 年 5 月入住 7 晚
6/10 一般
Kurt
与配偶出行
2024年05月19日
不满意:清洁度、员工和服务、住宿条件和设施
The property has the potential to be beautiful.
The peddling was a big turn off. They are intrusive and pushy and they are all day everyday up and down the beach. They gather in groups and stand in front of the beach where the lounge chairs are laid out. So instead of enjoying the beach, you are watching and listening to them. There are a few who plug their phones into the tree outlets and do not turn the ringer off. They leave the phone while they work so you are listening to a phone ring non stop for hours while they walk the beach trying to sell you things.
It would have been more enjoyable had they just set a spot at both ends of the beach for you to go to them if you wished to buy anything.
The beach felt safe at all times including in the evening. The staff did a good job of this.
The food was good. There was a variety, you will not go hungry. The service was mostly just okay. There is definitely an attitude of displeasure and sarcasm for the guests amongst the younger servers especially men in their mid twenties to mid thirties. We tipped good every single time and the service did not get any better. The older servers were pleasant, kind and hardworking.
The first day of room service, my purse/bag had been searched through. There was nothing of value in the bag and nothing was taken but it was definitely searched through.
Overall,the property has potential to be great. The workers cleaning the seaweed did an amazing job keeping it clean. Tip these guys!
Kurt
2024 年 5 月入住 7 晚
10/10 超赞
John
与配偶出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing resort.
John
2024 年 5 月入住 7 晚
8/10 还可以
Luis
与配偶出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property needs an update
Luis
2024 年 5 月入住 5 晚
10/10 超赞
Alexander
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a really good all-included resort.
Alexander
2024 年 5 月入住 5 晚
10/10 超赞
Yesenia
与配偶出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Limpiar
Yesenia
2024 年 5 月入住 2 晚
10/10 超赞
DAIRO M
与配偶出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place, would stay there again definitely.
DAIRO M
2024 年 5 月入住 7 晚
10/10 超赞
Francisco,WOLFFORTH
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service from the concierge, the bell attendants, housekeeping was excellent. Our favorite part was that it was all-inclusive. They had several restaurants with different themes and the guests can go to any one of them or all of them for dinner. There was also a snack bar on the beach with burgers and hot dogs in case guests get hungry after a nice swim in the ocean. Plenty of entertainment options and just overall a great experience. Highly recommend.
Francisco
2024 年 5 月入住 5 晚
6/10 一般
Lourdes
与家人及幼儿出行
2024年05月18日
满意:员工和服务
The food was not that great. I suggest peepholes with a cover not ones without. I suggest shower curtains for the shower and better shower doors so the water does not leak out. Since they do not have a water section for children I suggest for children activitie, not much for children to do. On the positive side the staff are amazing. Paulino’s chicken by the beach is outstanding could not wait for lunch time. Eury was fun to talk to and doing water aerobics with him was entertaining. My husband love willie the bartender his drinks are on point. A lot of the female staff are great too unfortunately I did not get there names. Overall I give the a fair rating. Like the saying goes you get what you pay for!