大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式是否設有泳池？

是，此住宿設有2 個室外泳池及兒童泳池。

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式是否寵物友善住宿？

否，此住宿僅接待輔助動物。

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式是否提供全包式禮遇？

是，此為全包式住宿。活動包括浮潛、網球、排球等。

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式位於哪裡？

此烏韋羅阿圖住宿位於海灘，與斯雲尼水上樂園相隔只有幾步之遙，距離馬高海灘 11.8 公里。亞倫娜戈爾達海灘和卡納灣高爾夫俱樂部亦於 25 公里內。

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式旁達加納區

Q: 大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式 是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式 的泊車位收費多少？

此住宿提供免費自助泊車服務。

6/10 一般

franky

家人同遊, 親子同遊

2025 年 9 月 14 日

讚好：職員與服務和設施服務

家庭式

於 2025 年 8 月住了 4 晚

4/10 欠佳

Yan

2025 年 9 月 3 日

於 2025 年 8 月住了 4 晚

10/10 優異

Luyin

2025 年 8 月 20 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 8 月住了 5 晚

4/10 欠佳

PUIYEE

2023 年 9 月 3 日

於 2023 年 8 月住了 4 晚

10/10 優異

Natali Aranha dos

家人同遊

2025 年 11 月 30 日

讚好：設施服務和住宿狀況

Everything was very good Recommend

於 2025 年 11 月住了 8 晚

10/10 優異

Jose

2025 年 11 月 30 日

讚好：整潔度、設施服務和住宿狀況

The whole staff was amazingly polite and very helpful. Great service all around. I give it a 10. 5 star service.

於 2025 年 11 月住了 4 晚

2/10 很差

Vasyl

親子同遊, 多人同遊

2025 年 11 月 30 日

不滿：整潔度、設施服務和住宿狀況

It was the WORST experience ever! DON’T GO! THIS HOTEL IS A TOTAL SCAM! ROOMS are dirty, not maintained at all: drawers are not closing properly, toilet paper holder is falling apart, cracks and rust on the walls and floors, dirt even after cleaning. STUFF is not polite, not attentive, not eager to help and serve at all. Almost everyone didn’t know how to speak English and looked sad like they are SLAVES there. FOOD is HORRIBLE! Almost disgusting. The same meals every day. No variety at all. Weird seafood salads ( that caused diarrhea). Our kids ended up eating buns with butter every day. Food preparation process wasn’t held properly: no gloves used by cooks, surfaces weren’t cleaned well. Dishes and glasses were dirty and looked very old/used/scratched. WATER in the buffet and restaurants tasted very bad. Entertainment was on very low level. Yoga classes were held on the cement floor right next to buffet. Same annoying song: ANIMACION SUPER was playing all the time. Pools smell like sewer. It was total disappointment. They should be sued for FALSE ADVERTISING OF this hotel. THIS IS NOT A 5 STAR hotel!!! SO PLEASE PEOPLE STAY AWAY FROM Grand Sirenis.

於 2025 年 11 月住了 7 晚

8/10 不錯

Leslie

2025 年 11 月 30 日

讚好：整潔度、設施服務和住宿狀況

Loved the staff and the waterpark, good food for the price point, clean room, well kept beautiful property, but there was a lot of seaweed in the water that is not necessarily the hotel’s fault, but it made the seaside pretty nasty. It’s pretty sad. We also found some of the drinks to be not as good as they could’ve been, in that if u like blended drinks none of the slushy machines seem to work.

於 2025 年 11 月住了 6 晚

6/10 一般

Stephen Joseph

親子同遊, 多人同遊

2025 年 11 月 27 日

讚好：職員與服務

不滿：整潔度和住宿狀況

The good: Rooms were generally clean and well serviced. Staff was friendly and helpful. The beach wasn’t too crowded and the pools were clean and well kept up. Food was good, particularly the Japanese à la carte restaurant. The resort grounds were well kept and nice to walk around. The not so good: Sargassum on the beach was the worst we've seen. 3ft high piles coming 10ft+ up the beach. People had to climb over mountains of trash-filled weeds to get to the water. I understand there's nothing that can be done about it in the water, but other resorts we've been to had tractors and clean-up crews in the early morning to at least keep it under control. Here no attempt was made to clean it off the beach the whole week we were there. The only shallow pool is where the swim-up bar is. Combine that with the pool-side entertainment which is geared towards adults, and the one shallow pool is not great for younger kids. All other quieter pools are 6-7 feet deep. I'm fine with the swim-up bar and party vibes, but don't put it in the one pool suitable for kids. Several people in our party got violently ill part way through. Our suspicion is one of the buffets. Others were complaining about sore throats overnight; we looked in the air filters in the rooms and they were black with dirt and dust. The evening shows were already scheduled pretty late (9:30PM) and then frequently did not start until well after 10PM. No earlier entertainment for those with younger kids.

於 2025 年 11 月住了 7 晚

8/10 不錯

Ese-Osa

2025 年 11 月 26 日

Good

於 2025 年 11 月住了 5 晚

6/10 一般

JUSTIN

2025 年 11 月 26 日

不滿：整潔度和住宿狀況

food service was not the best and the buffets were ick. brazilian and italian restaurants were great all around. Rooms were updated but not clean. the beach could have been combed of seaweed. 500 meters down they were raked and covered free of seaweed. it was not a bad experience but overall we expected more. the check i. process was good as was the check out - they were very helpful. overall all service was given with happiness.

於 2025 年 11 月住了 5 晚

10/10 優異

Marek

家人同遊

2025 年 11 月 26 日

讚好：整潔度和設施服務

Room was spotless Woodley was very helpful

於 2025 年 11 月住了 5 晚

8/10 不錯

Nataliya

2025 年 11 月 26 日

讚好：整潔度、設施服務和住宿狀況

Woodley was nice, he helped us really good.

於 2025 年 11 月住了 9 晚

2/10 很差

Denny

家人同遊, 親子同遊

2025 年 11 月 26 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

This resort did not match the photos or the advertised amenities. “Unlimited à la carte restaurants” were unavailable for the first three days due to closures and system issues, so we were forced to eat buffet only—and only one buffet was open. The property was dirty and poorly maintained, with mold, worn rooms, sewage smells, trash-covered beach, bird droppings on chairs, and common bathrooms repeatedly without soap. The buffet had dead bugs, mold, leaking ceilings, and old food sitting out. There was no poolside service, lobby AC didn’t work, and staff often ignored guests unless tipped first. One employee yelled “WANT TIP!” at my 12-year-old daughter. Another demanded money for a simple cheese pizza at an all-inclusive. We had a full day with no hot water, moldy-smelling rooms, inconsistent towel service, and visible neglect across the property. When I posted an honest review during my stay, our room keys suddenly stopped working and staff refused to help for hours. I have photos and videos documenting everything. This was the least clean and least professional resort I’ve ever visited, and I cannot recommend it.

於 2025 年 11 月住了 7 晚

2/10 很差

Sarah

家人同遊

2025 年 11 月 25 日

不滿：整潔度、設施服務和住宿狀況

The roof was leaking in our room. The staff did nothing about it except wipe the floor (on multiple requests). Food is awfull. The cleaning lady didn't came for 3 days even when we requested it. Staff look like they don't want to be there at all. There is no intimacy on the balcony since it's shared with the room next door. Food is awfull. I know I said it, but I'll repeat it : Food is A-W-F-U-L-L. It has nothing to do with the Grand sirenis in Riviera Maya (this one is great). Oh and we had a huge cockroach in the bathroom. And the curtain was broken. And there was mold in the bathroom. Annnnnnd... I think that's it. They would have to pay me to go back there!

於 2025 年 11 月住了 9 晚

8/10 不錯

Amanda

家人同遊, 親子同遊

2025 年 11 月 25 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Woodley was helpful and the reservations for restaurants was easy with conceirge.

於 2025 年 11 月住了 6 晚

8/10 不錯

Ivan

2025 年 11 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Pools

於 2025 年 11 月住了 8 晚

10/10 優異

Alfredo

親子同遊, 商務旅客, 多人同遊

2025 年 11 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

All the best, thanks for this opportunity?

於 2025 年 11 月住了 3 晚

10/10 優異

Jame

親子同遊, 多人同遊

2025 年 11 月 24 日

讚好：整潔度和住宿狀況

Everything was great at this resort! Very clean rooms, services was amazing and the beach/pool was great! Special thanks to Mario, the bartender by the Exclusive Bar- he made our stay extra special by serving us tasty drinks and jamming with us! Will definitely be back:)

於 2025 年 11 月住了 7 晚

10/10 優異

enid virginia

2025 年 11 月 23 日

讚好：設施服務

Excelente el servicio de Malaquias y de Woodley.

於 2025 年 11 月住了 5 晚

2/10 很差

Patrick

家人同遊, 親子同遊

2025 年 11 月 22 日

不滿：整潔度和住宿狀況

Room was neglected, staff was rude. They didn’t seem to know what they were doing. Hot water stopped working for over 6 hours, couldn’t get a reservation for the first 4 days of our stay. Day one we were too late. Understand able, day two the system was down couldn’t book any one. Day 3 they got us a reservation but when we went to it they said something happened and it was gone. So got pushed to the fourth day. At the last slot they had available late at night. We were with 2 young kids. No one was willing to work with us to make anything right. Overall terrible experience. The whole play is falling apart. Stray cats everywhere, trash laying out not getting picked up. Family of 4 only received two towels after first cleaning.

於 2025 年 11 月住了 5 晚

4/10 欠佳

Joseph Raymond

家人同遊

2025 年 11 月 21 日

不滿：職員與服務和設施服務

The room here was nice enough, but the food and drinks were horrible. Food quality was not good. 3 of our group of 6 got sick for a day. It is extremely hard to book reservations, which force you into the buffet that has no variation from day to day. We were able to get a reservation at the habachi restaurant, and that was the worst hibachi I've ever had. The restaurants were half full at best, which is why it is so hard to get reservations in the first place. The drink selection was not good at all. I have no idea what branded liquors we were served. I think the bartenders were guessing at the proper ratios. The pool was clean, but the vast majority of it was like 7ft deep, and made most of it uninhibited while everyone was crowded in the small area where you didn't have to tread water. There was one swim up bar with about 6 spots to accommodate for everyone. We went to the waterpark for an hour one day. We left with red backs due to how rough the slides were. Overall, don't wast your money here. They really cheap out on everything and you feel it. There is also a lot of pressure to buy cigars, jewelery, activities, etc. I know there are a lot of good reviews here, but beware. They are fishing for good reviews, and loading the reviews. Just find somewhere else.

於 2025 年 11 月住了 4 晚

8/10 不錯

Michelle

家人同遊

2025 年 11 月 19 日

讚好：整潔度、設施服務和住宿狀況

Staff was always on their phones instead of helping, concierge was less than helpful and caused problems at one restaurant when he booked us for 4 instead of 5, grounds are beautiful, Expedia staff was good

於 2025 年 11 月住了 7 晚

8/10 不錯

Daniel

家人同遊, 伴侶同遊, 多人同遊

2025 年 11 月 18 日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

This resort is amazing for family’s with kids 0-10 there is lots to do for them. For kids older than that there is not a lot for teen and early 20s crowd. The food was much better than expected from other reviews I had read but,I can see how it would get repetitive if you stay more than a week it also was not well labeled at the buffet as it was in Mexico. Bars often didn’t have things needed to make drinks which was more annoying than everything since you had to walk to other bars to find what you wanted. The grounds were beautiful and well taken care of. The major downfall to this resort is the staff, if you don’t speak fluent Spanish you will be ignored. 2 people had nut allergies in our group and some just didn’t understand even when we gave them the card the resort had provided us with. They all just seem like they are there to put in their shift and that is it. There is not much effort on their part to make you feel like you belong there. We have stayed at this resort in Mexico and assumed it would be super friendly and welcoming like they were but it was nothing like that. We also got charged 87$ extra a night(at the resort) for our daughter who turned 13 for some reason even tho it says 0-6 is free and 7-17 is half off, it made zero sense. Long story short for the price we had a great time, it does not compare to Mexicos resort and we will not return to the Domican resort again

於 2025 年 11 月住了 7 晚

8/10 不錯

INDAR

家人同遊

2025 年 11 月 17 日

讚好：整潔度、職員與服務和住宿狀況

did not use the pool

於 2025 年 11 月住了 3 晚

大賽倫尼斯蓬塔卡納度假村及水族館 - 全包式

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

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