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"A true rarity—Hotel Jägerhof is hands down the best hotel we have ever stayed in. From the second we stepped inside, we knew we had booked the right place. The hotel offers so many thoughtful touches: a delicious buffet breakfast, complimentary transport to and from the train station, and warm, friendly staff who made us feel welcome from the start. Our room was on the first floor and had lovely mountain views (not the Matterhorn, but still stunning). The balcony was shared, but it never felt intrusive thanks to a partial privacy shield, and it was the perfect spot to enjoy the scenery. What made the location extra special was its setting just off the busier streets of Zermatt. This turned out to be a huge advantage—everything was still walkable, but it was a little quieter. During our stay there was a meteor shower, and because it was slightly darker than the town center, we had the incredible experience of watching meteors streak across the mountains from right outside our hotel. Truly unforgettable. The bathroom was spacious, with the added luxury of a towel heater. The hotel itself is beautifully maintained—not outdated at all—and carries a charming ski lodge character. There’s also an outdoor patio seating area if you want more space than your balcony offers. Overall, Hotel Jägerhof combines comfort, charm, and location in a way that feels exceptional. We can’t recommend it enough and would return in a heartbeat."

"Amazing Hotel. Great amenities "

"Their customer service was great; they answered all the questions and the rooms were exactly as shown on the website."

"The rooms were modern and clean, and the beds were very comfortable. The hotel is very quaint and centrally located. We had a wonderful stay. "

"Incredibly beautiful hotel. Very clean. The staff is amazing! We were incredibly happy with our stay here and hope to return "

"The Hotel is perfectly located! We really appreciated the train station shuttle feature. The breakfast was good and the room was excellent. For the most part the staff is very helpful and friendly. I would highly recommend and would consider booking this hotel again. The one thing I will say is that I was amazed at the poor, grumpy attitude of some of the breakfast attendants when guests are genuinely being friendly, considerate and kind. Not every inadvertent "mis-step/faux pas" is done intentionally or with malice to offend or cause issues or inconvenience. Grumpy employees can ruin a holiday unnecessarily."

"Great"

"Close to the rail station. Large room with all the conveniences. Washer and dryer on premises. Staff was very helpful. Great free breakfast!"

"Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness."