Lake view
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Reviews of Hotel Neu-Schönstatt

3 out of 5
Hotel Neu-Schönstatt
1 Josef-Kentenich-Weg, Quarten, SG

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 92 reviews" "
Rating 8 - Good. 24 out of 92 reviews" "
Rating 6 - Okay. 7 out of 92 reviews" "
Rating 4 - Poor. 0 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hakan, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well maintained and is ideally for a short term stay! We stayed for a night in the standard room - The room itself is modern - a coffee or tea maker would have been great to have. Also, the restroom didn’t have a vent, just an opening above and below the door which was kinda surprising. The gym is small and the infrared light cabin wasn’t working. The Sauna was the best part of the SPA area. Also, the hotel served breakfast in the morning which had everything we would ask for! Overall it is a good hotel with a magnificent view of the lake and mountains! Would definitely come again and maybe try to stay at the superior room!
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa, Glenhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with fantastic views. Comfortable bed and great shower
Stayed 1 night in Aug 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
BEAUTIFUL PLACE BUT NO AC
CHECK-IN WAS COMPLICATED BOTH BECAUSE WE HAD BOOKED W POINTS ONLY TO DISCOVER UPON ARRIVAL THEY DO NOT ACCEPT HOTELS.COM POINTS. ADDITIONALLY THERE WAS NO AIR CONDITIONING OF WHICH WE WERE NOT AWARE AND THERE IS NO STAFF AVAILABLE AT NIGHT (IF U RUN OUTR OF TOILET PAPER UR ON YOUR OWN. THAT SAID, PLACE IS BEAIUTIFUL WAS VERY CLEAN AND COMFORTABLE AND INCREDIBLE VIEWS !
Stayed 2 nights in Jul 2023

10/10 Excellent

Nancy A, Brunswick

Liked: Cleanliness, property conditions & facilities
Double-Plus is the spectacular view A key minus is no front desk or which means if you have any questions or requests such as extending your stay, you're out of luck. I desperately hope this does not catch on as a trend at hotels. Another minus is that there is no parking right next to the hotel - you must figure out a way to squeeze your car next to the lobby if you have heavy bags to unload but then move your car to the parking lot a fair way down the hill, which would not be pleasant to walk to and from in inclement weather, or if one had mobility issues and was traveling alone. Aside from those, though, again,the view is spectacular.
Stayed 1 night in Jun 2023

10/10 Excellent

Poorvi

Stayed 2 nights in Jun 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel run by nuns. Clean, comfortable rooms (everything seems brand new), the most sumptuous and delicious breakfast we had in Switzerland, but the best thing that could excuse everything else if there was anything to excuse is the view - overlooking a beautiful lake and mountains on the other side. If we knew, we would have stayed longer.
Stayed 1 night in May 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this place as a half way point between here and there. I saw it was on a lake. I was shocked how amazing the view was! I felt I could have been on Lake Como or some other resort…just spectacular and unexpected. The breakfast is across in a separate building and is awesome.
Stayed 1 night in May 2023

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable room, stunning views, a great restaurant with friendly and attentive staff. Good breakfast. Great value for money!
Stayed 2 nights in Jan 2023

6/10 Okay

Mouhamed

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
First the good- It is a beautiful property, nice view and the apartment I had was very nice. However- Like many places in Europe- NO AC! .- Also, this was a self serve hotel? I paid over $400 for a room and could not get the simplest issues resolved or find anyone on the premise that could answer a question or help us. No customer service at all on premise No one that can help you during the day or night when you are asking for a simple fan to stay cool. Not even a FAN was available so we had to swelter during a hot hot stay. I think they can afford someone to assist their customers taking such a fee for their rooms or provide a fan in the room!!!
Stayed 1 night in Jul 2022

10/10 Excellent

George, Saint Petersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The property was clean. We had an incredible view of the water. Enough staff spoke English that we were able to accomplish everything we needed to with minimal complications. The breakfast buffet was delicious.
Stayed 2 nights in Mar 2022
Response from Hotel Neu-Schönstatt on 17 Jul 2022
Dear George, thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us. We would be pleased to welcome you again one time with us. Best regards, Hotel Neu-Schönstatt

10/10 Excellent

Ling yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stay ever
The view is astonishing, it just had taken my breath away, absolutely fabulous!! The room is clean and new, breakfast is good too. Everything is perfect, despite there is a morning bell from the church besides, it could purify my spirit. Consider with this price in Switzerland, I would rate 10 out of 10, would definitely come again!
Panoramic view from balcony
Stayed 2 nights in Feb 2022
Response from Hotel Neu-Schönstatt on 17 Jul 2022
Dear Ling Yu, thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us. We would be pleased to welcome you again one time with us. Best regards, Hotel Neu-Schönstatt

8/10 Good

Thorsten

Stayed 1 night in Feb 2022

10/10 Excellent

Suk Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new condition super clean rooms, smooth self check in , great gym and sauna with great views
Stayed 1 night in Jan 2022
Response from Hotel Neu-Schönstatt on 17 Jul 2022
Dear guest, thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us. We would be pleased to welcome you again one time with us. Best regards, Hotel Neu-Schönstatt

10/10 Excellent

IVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely views, very clean and new but no front desk personnel and not very english-speaking friendly.
Stayed 1 night in Oct 2021

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views!! A comfortable and beautiful stay!
This beautiful property has stunning views over lake Walensee! Check in was amazing! They have a computer system where you type in your information and it provides your room key. Great for our later arrival. We were lucky to view the fireworks for Swiss National Day from our balcony but also from the rooftop terrace. The beds were comfortable and the room was spacious. Note that there were bells from the church at 6am. It was a beautiful and unique place to stay!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views in a brand new hotel. Very quiet and relaxing place!
Stayed 1 night in Jul 2021

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views!
Great spot but you need to know what to expect. The place is run by nuns and it is attached to a church. The hotel itself looks very new, modern, eco friendly and very clean. There is sauna and a gym but most importantly the views are breathtaking! What you need to know is that the place is fully automated and there is no staff at the premises. You do your own check in/check out. You can run into a num or two and they seem all yo be very nice but most of them do not speak any English.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel, fully automated check-in as well as check-out. Wonderful view from the balcony and the terrace. Hotel' s part is a seminar. So just count with early morning church bells ringing.
Stayed 1 night in Jul 2021

2/10 Terrible

Matthias

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Wir sind in das Hotel Neu-Schönstatt gekommen um 1 Woche Urlaub zu machen, Wir haben nicht gewusst das, das Hotel ein Bildungs bzw. Seminarhotel ist. Das Frühstück und das Abendessen war minderwertige Qualität mit sehr hohen Preisen! Bedienung und Service war schrecklich wüster Ton kein respektvoller Umgang Wir haben 3 Tage hintereinander wurde das Zimmer nicht gemacht und wir hatten keine frischen Handtücher Wir werden in dieses Hotel kein 2. mal kommen
Stayed 7 nights in Mar 2024

8/10 Good

Christoph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage und schöne, großzügige und moderne Zimmer (wir hatten die Junior-Suite). Lediglich ist das Haus ein wenig hellhörig.
Stayed 1 night in Feb 2024

6/10 Okay

Alessandro

Business traveller
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herrliche Bergsicht
Traumhafte Aussicht, gepflegte moderne Suite mit Kühlschrank und Kaffeemaschine.
Stayed 2 nights in Jan 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Sascha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Schön gelegen und man weiss immer die Uhrzeit
Schöne neue Zimmer. Warum läuft diese unnötige Dauerbelüftung??? Es hat Fenster zum Öffnen. Bitte nachts ausschalten, sie stört. Sehr bequeme Betten. Selfecheckin möchte ich nicht.
Stayed 1 night in Dec 2023

10/10 Excellent

Karsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enestående
Helt igennem fantastisk
Stayed 1 night in Oct 2023

8/10 Good

Christina

Wie waren für den kurzen Aufenthalt sehr zufrieden!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel with magnificent views
Very clean, newly renovated hotel with comfortable rooms, good facilities (restaurant, gym, sauna, relaxation area, roof terrace), magnificent views (also from the balcony), friendly staff and excellent breakfast (also the bbq in the evening was lovely).
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

memduh

Liked: Cleanliness, staff & service, property conditions & facilities
War alles sehr gut bis auf die Toilettentüre die war oberhalb und unterhalb offen
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das perfekte Hotel für unseren 4-tägigen Aufenthalt in der Region.
Stayed 3 nights in Jul 2023

6/10 Okay

Herbert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren mit allem sehr zufrieden
Stayed 2 nights in Jul 2023

8/10 Good

Margrit

Stayed 1 night in Jul 2023

10/10 Excellent

Ellade

Stayed 3 nights in Mar 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis / Leistung gut.
Stayed 1 night in Jan 2023

10/10 Excellent

vanesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista desde la habitación, una postal
Stayed 1 night in Jan 2023

10/10 Excellent

Stefan

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes ruhiges Hotel mit freundlichen Personal und hervorragend Ausblick auf den See. Gutes Frühstücksbüffet. Sehr gutes Preis/Leistungsverhältnis
Stayed 1 night in Aug 2022

6/10 Okay

Hildegard

Stayed 1 night in Aug 2022

10/10 Excellent

Estefania

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel in toller Lage
In dem Hotel war fast alles hervorragend, die Zimmer sind top, das Frühstück war umfrangreich und top. Zwei Dinge möchte ich nur anmerken: 1. Es gibt leider keinen persönlichen Check-in, nur "Selbstbedienung". Funktioniert zwar, aber persönlich ist mir lieber. 2. Getränke und Snacks gibt es nur aus dem Automaten, keine Bar oder ähnliches vorhanden. Aber insgesamt trotzdem eine volle Empfehlung!
Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr gutes preis leistung verhältnis. super frühstücksbüfett
Stayed 1 night in Jul 2022
Response from Hotel Neu-Schönstatt on 17 Jul 2022
Lieber Peter, vielen lieben Dank für Ihr Feedback und danke, dass Sie bei uns waren. Es freut uns zu lesen, dass es Ihnen bei uns gefallen hat und wir Sie mit unserem Konzept überzeugen konnten. Wir würden uns freuen, Sie wieder ein Mal bei uns begrüssen zu dürfen. Herzliche Grüsse, Hotel Neu-Schönstatt

10/10 Excellent

Claudine

Stayed 1 night in Jul 2022