The sink was clogged and I called many times to the reception and nobody ever responded
CAROLINA
2025 年 7 月入住 1 晚
8/10 还可以
Absalon
2025 年 7 月 22 日
满意:住宿条件和设施
I
Absalon
2025 年 7 月入住 2 晚
10/10 超赞
jocelyn
团体旅客
2025 年 7 月 21 日
满意:服务设施
Courteous and accommodating
jocelyn
2025 年 7 月入住 1 晚
10/10 超赞
Ryan
2025 年 7 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Amazing staff awesome location right by old Town Quebec
Ryan
2025 年 7 月入住 2 晚
8/10 还可以
Jose
与配偶出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the parking .i like the front desk service. I do not like the mattress. And i do not like the breakfast .
Jose
2025 年 7 月入住 4 晚
2/10 糟糕
Deepa
与家人及幼儿出行
2025 年 7 月 13 日
满意:清洁度
不满意:住宿条件和设施,服务设施
The floor we were on was under construction. The carpets were filthy and there was no attempt to try and hide all the construction materials.
Deepa
2025 年 6 月入住 3 晚
10/10 超赞
Stephane
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Q
Stephane
2025 年 7 月入住 1 晚
10/10 超赞
Kristy
与配偶出行
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel located in a prime area!
Kristy
2025 年 7 月入住 1 晚
8/10 还可以
Bahar
与家人出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Great area, walkable to old town Quebec.lots of eateries around. Enjoyed our stay
Bahar
2025 年 7 月入住 2 晚
8/10 还可以
Giuseppe
与家人出行
2025 年 7 月 7 日
满意:服务设施,清洁度
Clean and walking distance from all major attractions.
Giuseppe
2025 年 7 月入住 3 晚
8/10 还可以
Ganesh
与家人出行, 团体旅客
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good one
Ganesh
2025 年 6 月入住 1 晚
4/10 很差
Emma
与家人出行
2025 年 7 月 4 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I enjoyed my stay but please note that the hotel is severely understaffed and you can tell, long waits at the front desk, our room was not cleaned over the 3 nights we were there, etc. At the moment they are also under construction which may impact your stay as part of the pool is unusable and it smelled like paint fumes throughout our floor.
The staff that was present was very understanding and helpful.
Emma
2025 年 7 月入住 3 晚
8/10 还可以
Akiko
商务旅客
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施
シャワーの水圧が弱い
お湯の出が悪い
Akiko
2025 年 6 月入住 5 晚
6/10 一般
Lynn
2025 年 7 月 2 日
Lynn
2025 年 6 月入住 2 晚
2/10 糟糕
Alan
2025 年 6 月 30 日
不满意:住宿条件和设施,服务设施
The property is extremely dated and we were put in an area of the hotel that is very old and dirty. There was only one functional elevator and it took 10-15 minutes waiting every time you had to take the elevator.
Check in process was horrible, it took almost an hour to check in
Alan
2025 年 6 月入住 1 晚
10/10 超赞
Ahmad Jawid
2025 年 6 月 26 日
Ahmad Jawid
2025 年 6 月入住 1 晚
4/10 很差
Kathy
2025 年 6 月 25 日
Kathy
2025 年 6 月入住 3 晚
8/10 还可以
Jacques
与配偶出行
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Très bien situé, stationnement facilement accessible. Bistro et service de déjeuner très apprécié. Seul hic... tapis dans les chambres et mobilier vieillot. En résumé je recommande grandement cet hôtel !
Jacques
2025 年 6 月入住 1 晚
10/10 超赞
matvei
2025 年 6 月 22 日
matvei
2025 年 6 月入住 1 晚
6/10 一般
George M
与家人出行
2025 年 6 月 22 日
不满意:清洁度、服务设施、住宿条件和设施
I was charged twice for parking - still not resolved; carpets seemed worn and dreary; toilet didn’t flush well; the bed was very, very soft and needs to be replaced (Rm. 619?)); 6th floor ice maker didn’t work; and just strange beeping sounds throughout the hotel all thru the night - elevator?, when A/C kicked on?, etc. The whole place just seems to need to be updated to compete w/ other hotels and modern amenities. At check-in, the person working the desk seemed to have a problem finding my Bonvoy account #, so I have no idea if I rec’d credit. I came down to the restaurant in the am and just wanted coffee to go and seemed to get some pushback from employees because I didn’t want to sit down at that moment and have a full breakfast by myself. But the bellhop / doorman on Thurs was great and tried to help resolve my parking issue. He gave me next steps and even called Parkeo for me but just still not resolved