The sink was clogged and I called many times to the reception and nobody ever responded
CAROLINA
於 2025 年 7 月住了 1 晚
8/10
I
Absalon
於 2025 年 7 月住了 2 晚
10/10
Courteous and accommodating
jocelyn
於 2025 年 7 月住了 1 晚
10/10
Amazing staff awesome location right by old Town Quebec
Ryan
於 2025 年 7 月住了 2 晚
8/10
I love the parking .i like the front desk service. I do not like the mattress. And i do not like the breakfast .
Jose
於 2025 年 7 月住了 4 晚
2/10
The floor we were on was under construction. The carpets were filthy and there was no attempt to try and hide all the construction materials.
Deepa
於 2025 年 6 月住了 3 晚
10/10
Q
Stephane
於 2025 年 7 月住了 1 晚
10/10
Great hotel located in a prime area!
Kristy
於 2025 年 7 月住了 1 晚
8/10
Great area, walkable to old town Quebec.lots of eateries around. Enjoyed our stay
Bahar
於 2025 年 7 月住了 2 晚
8/10
Clean and walking distance from all major attractions.
Giuseppe
於 2025 年 7 月住了 3 晚
8/10
good one
Ganesh
於 2025 年 6 月住了 1 晚
4/10
I enjoyed my stay but please note that the hotel is severely understaffed and you can tell, long waits at the front desk, our room was not cleaned over the 3 nights we were there, etc. At the moment they are also under construction which may impact your stay as part of the pool is unusable and it smelled like paint fumes throughout our floor.
The staff that was present was very understanding and helpful.
Emma
於 2025 年 7 月住了 3 晚
8/10
シャワーの水圧が弱い
お湯の出が悪い
Akiko
於 2025 年 6 月住了 5 晚
6/10
Lynn
於 2025 年 6 月住了 2 晚
2/10
The property is extremely dated and we were put in an area of the hotel that is very old and dirty. There was only one functional elevator and it took 10-15 minutes waiting every time you had to take the elevator.
Check in process was horrible, it took almost an hour to check in
Alan
於 2025 年 6 月住了 1 晚
10/10
Ahmad Jawid
於 2025 年 6 月住了 1 晚
4/10
Kathy
於 2025 年 6 月住了 3 晚
8/10
Très bien situé, stationnement facilement accessible. Bistro et service de déjeuner très apprécié. Seul hic... tapis dans les chambres et mobilier vieillot. En résumé je recommande grandement cet hôtel !
Jacques
於 2025 年 6 月住了 1 晚
10/10
matvei
於 2025 年 6 月住了 1 晚
6/10
I was charged twice for parking - still not resolved; carpets seemed worn and dreary; toilet didn’t flush well; the bed was very, very soft and needs to be replaced (Rm. 619?)); 6th floor ice maker didn’t work; and just strange beeping sounds throughout the hotel all thru the night - elevator?, when A/C kicked on?, etc. The whole place just seems to need to be updated to compete w/ other hotels and modern amenities. At check-in, the person working the desk seemed to have a problem finding my Bonvoy account #, so I have no idea if I rec’d credit. I came down to the restaurant in the am and just wanted coffee to go and seemed to get some pushback from employees because I didn’t want to sit down at that moment and have a full breakfast by myself. But the bellhop / doorman on Thurs was great and tried to help resolve my parking issue. He gave me next steps and even called Parkeo for me but just still not resolved