Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with a sauna, a short walk to Grande Allée

Choose dates to view prices

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail
Living area
Lobby
Front of property
Interior detail
Hôtel Palace Royal brings upscale comfort to Quebec City with its bar and Beffroi Steak House restaurant. Guests recharge in the sauna, spa tub, gym, or indoor pool. The helpful staff enhances the experience, and shoppers appreciate the convenient location near retail areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is HK$883
HK$1,051 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(151 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(76 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - king
Memory foam bed
Hairdryer
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Memory foam bed
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(67 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - king
Blackout curtains
Separate bedroom
Memory foam bed
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Memory foam bed
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Separate bedroom
Hairdryer
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Memory foam bed
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Memory foam bed
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite with Panoramic City View, 1 King bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Separate bedroom
Private bathroom
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(56 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Memory foam bed
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(68 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - king
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(36 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(55 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Memory foam bed
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

In the entertainment district, Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a walkable area in Québec City with great shopping. Château Frontenac and Citadel of Quebec are notable landmarks, and travellers looking to shop may want to visit Grande Allée and Quartier Petit Champlain. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Guests love the hotel's location for the sightseeing.
Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Cabu - ‬5 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk
  • ‪Bar Le Drague - ‬3 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Upscale hotel near Château Frontenac
Located close to Quebec City Convention Center and Citadel of Quebec, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner and children's meals. Free wired Internet and a business centre are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A ballroom, concierge services and 10 meeting rooms
  • A gift shop, a computer station and a banquet hall
  • Guest reviews say great things the dining options, helpful staff and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks such as free Internet and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day.
Cots (infant beds) are available for CAD 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on 16 Nov 2025 start from HK$883.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal Centre-Ville par JARO?

Self-parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel Palace Royal Centre-Ville par JARO located?

Located in Old Quebec, this hotel is within a 5-minute walk of Saint-Jean Street and Quebec City Convention Center. Château Frontenac and Grande Allée are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 1820 out of 3444 reviews
Rating 8 - Good. 1001 out of 3444 reviews
Rating 6 - Okay. 371 out of 3444 reviews
Rating 4 - Poor. 147 out of 3444 reviews
Rating 2 - Terrible. 105 out of 3444 reviews

Reviews

10/10 Excellent

Laurie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay !
Stayed 5 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Close to old Quebec, staff was friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Really Enjoyed our stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel & would definitely stay again in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Great pool area and fantastic location.
Stayed 1 night in Sep 2025

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Lucille

Liked: Amenities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness
Clean, good location
Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location , clean room , loved the pool , and the evening music entertainment
Stayed 3 nights in Oct 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the best part was the convenience of being able to walk back & forth from the conference center between my talks to all the amazing resturants in the area.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 1 night in Sep 2025

8/10 Good

Lu-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 5 nights in Aug 2025

8/10 Good

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, close to tourism area and many dining options
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to town and other neighborhoods.
Stayed 7 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
The hot tub was perfect! The room was classy and clean and we walked to great restaurants within less than a mile from the classy hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Set in Old Town, and easy walking. Rooms were spacious and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Very nice hotel!’
Stayed 3 nights in Sep 2025

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, the balcony view from the pool side is something else! Excellent experience overall!
Stayed 2 nights in Oct 2025

8/10 Good

Qiang

Liked: Staff & service, amenities, property conditions & facilities
It is close to the shopping street.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable room. Our suite is big with the quiet, nice city view. Breakfast is good and the service is excellent. The property is walkable to restaurants and site seeing. We enjoyed our stay!
Stayed 3 nights in Oct 2025

8/10 Good

Maria Delaluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, friendly and supportive. The room was clean, comfortable and quiet.
Stayed 4 nights in Oct 2025

6/10 Okay

Rick

Liked: Staff & service
Great location was the selling point but been to better for the price ..
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Staff was friendly.
Stayed 1 night in Oct 2025