Queen's Theatre

Our room was nice, staff was friendly. Hotel was close to a lot of stuff. Breakfast was good as well it was included in our stay.

Didn’t use the gym or go to the bar. The room was nice, modern and clean. There was a flickering light in the bathroom which didn’t really bother us and the mugs in the room were dirty but we didn’t use them anyway. The bed was comfy and the room is a good size. No wardrobe or anywhere to hang clothes which didn’t matter too much to us as we only stayed one night. The breakfast was good, a lot of choice. The hotel overall is very nice, clean, modern and central. We were a 15 minute walk/tube to Westminster, Piccadilly and Oxford. I would stay again.

This was one of the best hotels I’ve ever stayed in. Every member of the staff was extremely welcoming, helpful, and friendly. They were always willing to offer recommendations for restaurants or things to do, and would even help arrange a taxi. When we checked in, we were greeted immediately, offered water, and then promptly shown to our room. The rooms were each unique and cozy, which really encouraged you to enjoy all the different spaces the hotel had to offer to relax. Their menu was also really good—especially the breakfast options—and they even offered a really nice afternoon tea. We were traveling to visit the Hawaiian Kingdom exhibition at the British Museum, and it was literally right around the corner—not even a 5-minute walk. We were also conveniently close to several shops and restaurants, all within a few minutes walking. Even some I visited in SoHo tweet only a 15–18 minute walk, or a quick cab ride if walking isn’t possible for you. I wish I could name everyone on the staff who made such an impression, but I didn’t catch all of their names. Tudor, Marta, and the two evening bartenders were all fantastic—but truly, everyone I encountered at the hotel was. If I’m ever back in London, I will definitely be staying here again.