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Reviews of Garden Court Suites And Apartments

4.5 out of 5
Garden Court Suites And Apartments
41 Frankton Road, Queenstown

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1359 reviews" "
Rating 8 - Good. 513 out of 1359 reviews" "
Rating 6 - Okay. 98 out of 1359 reviews" "
Rating 4 - Poor. 19 out of 1359 reviews" "
Rating 2 - Terrible. 9 out of 1359 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the view to the lake. Everything was very nice. It was in walking distance to shopping. I wish we could of stayed their longer.
Stayed 3 nights in Apr 2024

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities
Very handy to central Christchurch
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walk to town, nice rooms. Great stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nataliia

Liked: Cleanliness, amenities, property conditions & facilities
5 star all the way
Stayed 3 nights in Mar 2024
Response from Garden Court Suites and Apartments on 10 Apr 2024
Dear Nataliia,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards,

10/10 Excellent

Akshit

Liked: Property conditions & facilities
…
Stayed 2 nights in Feb 2024
Response from Garden Court Suites and Apartments on 10 Apr 2024
Dear Akshit,Thank you for staying with us and taking the time to review our hotel. We are thrilled you enjoyed the comfort of our hotel. We hope to see you again in near future. Kind Regards,

10/10 Excellent

Manjula

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Mar 2024
Response from Garden Court Suites and Apartments on 10 Apr 2024
Dear Manjula,Thank you very much for taking the time to leave such a kind review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards,

6/10 Okay

Apoorva

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The studio equipment was quite outdated, carpet was very dirty. Sofa chair had stains so much that you wouldn’t wanna sit on it. Outside area/balcony was not maintained or cleaned. Had everything you required though, dishwasher/oven/bonus spa bath tub etc. Wouldn’t hurt to spend a little on much required maintenance work!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Shared laundry. Not in room as expected
Stayed 1 night in Mar 2024
Response from Jeanne on 31 Mar 2024
Dear Paul,Thank you so much for coming to stay at our hotel and leaving feedback, we really appreciate it! There is a communal laundry, but some apartments have their own. We are sorry that the information was not clear enough.Kind Regards, Garden Court Suites and Apartments

8/10 Good

Paul, Porirua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to town and lake. Road noise was not a problem for use but might be for some.
Stayed 2 nights in Mar 2024
Response from Garden Court Team on 22 Mar 2024
Dear Paul,Thank you for staying with us and taking the time to review our hotel. We are thrilled you enjoyed the comfort of our hotel. We hope to see you again in near future. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
The unit was really a great layout and had everything we could need for the week. It is a very steep walk to and from downtown, however its far enough outside downtown to be quiet. We had a great view from our unit and patio as well. I would highly recommend this place, and would consider returning.
Stayed 3 nights in Feb 2024
Response from Garden Court Suites and Apartments on 2 Mar 2024
Dear Barbara,Thank you for staying with us and taking the time to review our hotel. We are thrilled you enjoyed the comfort of our hotel. We hope to see you again in near future. Kind Regards,

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good position, easy walk in to city Centre . Issue with the WiFi for all of our stay , which was disappointing!
Stayed 3 nights in Feb 2024
Response from Barbara on 26 Feb 2024
Dear Ron,Thank you for staying with us and providing with feedback on our property. We have taken on board your concerns and will bring them up with the appropriate departments, thank you for bringing these to our attention. We do hope to see you again. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Lovely big room and full laundry facilities in room Neighbours very noisy - - -
Stayed 1 night in Jan 2024
Response from barbara on 31 Jan 2024
Dear Leslie,Thank you so much for coming to stay at our hotel and leaving a good feedback, we really appreciate it! We hope the noise didn’t inconvenience you too much and you were still able to have a great time. We really hope to see you again soon.Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Hemant

Travelled with group
Liked: Cleanliness, room comfort
Clean and well equipped units in Queenstown
Fairly new property in a great location. We needed laundry facilities and Garden Court delivered. On site parking was a bonus. Downtown and waterfront was walkable although it is hilly terrain so you get a workout. Views from the room were fantastic. Continental breakfast buffet has to be ordered in advance which we did one morning and it was adequate before a log drive into the mountains and lakes.
Stayed 2 nights in Jan 2024
Response from Barbara on 31 Jan 2024
Dear Hemant,Thank you for staying with us and taking the time to review our hotel. We are thrilled you enjoyed the comfort of our hotel. We hope to see you again in near future. Kind Regards, Garden Court Suites and Apartments

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Parking is mostly underground and difficult to get into some spots. If someone is in your spot you have to go back to reception for a new assignment. On a busy street. If walking to the grocery, some may find the hill difficult. The unit is well appointed and quiet.
Stayed 3 nights in Jan 2024
Response from Barbara on 22 Jan 2024
Dear Denise,Thank you for staying with us and providing with feedback on our property. We have taken on board your concerns and will bring them up with the appropriate departments, thank you for bringing these to our attention. We do hope to see you again. Kind Regards, Garden Court Suites and Apartments

8/10 Good

Judith

Liked: Cleanliness
Great for a place that you can cook, eat and do laundry - clean enough and service was good
Stayed 4 nights in Jan 2024
Response from Barbara on 22 Jan 2024
Dear Judith,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

6/10 Okay

Nian

Travelled with family
Positive: the staff is nice and friendly; and there is a laundry facility with coin operated washers and dryers for customers. That was great. Not so good: there is no air conditioning in our apartment, one room got very hot and we had to use a small fan to cool it down. That did not work well. Also, the carpet in the living room needs to be replaced.
Stayed 3 nights in Nov 2023
Response from Guest Services on 29 Nov 2023
Dear Nian,Thank you very much for leaving us feedback about our property. We have passed on your kind words to our staff and taken your concerns on board.We hope to see you back again in the future.Kind regards,Guest Services.

10/10 Excellent

Delwyn, Invercargill

Liked: Cleanliness, amenities, property conditions & facilities
Great location walkable to town. Maybe cleaners could actually vacuum...this was the only negative...otherwise clean
Stayed 2 nights in Nov 2023
Response from Guest Services on 29 Nov 2023
Dear Delwyn,Thank you for leaving us with your feedback, we really appreciate it! We really hope to see you again soon.Kind regards,Guest Services.

10/10 Excellent

Rosanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the centre of Queenstown, only 10 to 15 min walk along the Lake. Bus stop in front of hotel. Beautiful self contained unit.
Stayed 8 nights in Nov 2023
Response from Guest Services on 20 Nov 2023
Dear Rosanna,Thank you very much for taking the time to review our hotel, we really appreciate it! We are so glad you had such a great time, and look forward to seeing you again soon.Kind regards,Guest Services.

10/10 Excellent

Iain

Liked: Cleanliness, property conditions & facilities
Good accommodation and short walk into centre. Steep walk back up hill but ok if you are fit. Staff were extremely helpful.
Stayed 1 night in Nov 2023
Response from Guest Services on 20 Nov 2023
Dear Iain,Thank you very much for leaving us with your feedback, we are glad you had such a great time staying with us.We will make sure to pass on your kind words to our staff and hope to see you again very soon! Kind regards,Guest Services.

8/10 Good

Priscilla

Liked: Cleanliness, room comfort
Good apartment
This was a good pick for our 2 night stay in Queenstown. We were in a self contained apartment with everything we needed including washing machine & dryer. We had a king sized bed that was comfy with good linen. TV in the bedroom. Big bathroom with a great shower! It was located a 10 min walk from the town - although it is up a hill! Undercover allocated parking which was free. We had a standard apartment and the entry was via a gate from the street. I was a little concerned about security and made sure we were locked up at night - we’d had our room broken into at night once before so we’re wary!
Stayed 1 night in Nov 2023
Response from Annija on 14 Nov 2023
Dear Priscilla,Thank you very much for taking the time to leave such a kind review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Shona

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and nice facilities with lovely views of the mountain tops. Short walk to the lakeside and Queenstown Gardens and CBD.
Stayed 2 nights in Oct 2023
Response from Annija on 14 Nov 2023
Dear Shona,Thank you for staying with us and taking the time to review our hotel. We are thrilled you enjoyed the comfort of our hotel. We hope to see you again in near future. Kind Regards, Garden Court Suites and Apartments

8/10 Good

Karyn

Liked: Cleanliness
Friendly staff
Stayed 1 night in Nov 2023
Response from Annija on 14 Nov 2023
Dear Karyn,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our one-bedroom apartment with balcony has a great view of the lake and the mountains beyond. The bathroom and kitchen were both well-equipped and conveniently laid out, and the washer and dryer worked very well. We loved it
Stayed 3 nights in Oct 2023
Response from Annija on 14 Nov 2023
Dear Janet,Thank you very much for taking the time to leave such a lovely review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We upgraded to a one bedroom apartment and it was just perfect. Clean, tidy, large and convenient
Stayed 4 nights in Oct 2023
Response from Erica on 11 Oct 2023
Dear Tracy,Thank you very much for taking the time to leave such a kind review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

S H

Stayed 1 night in Oct 2023
Response from Erica on 11 Oct 2023
Dear S H,Thank you very much for taking the time to leave such a kind review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Nina

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Great stay when going to the mountains for skiing
We stayed here while going to the different mountains for the snow. Also easy walk into town Good size rooms that are clean. Even small drying rooms for wet gear
Stayed 3 nights in Aug 2023
Response from Annija on 24 Aug 2023
Dear Nina,Thank you very much for taking the time to leave such a kind review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious studio apartment 10 minutes walk to Queenstown CBD Warm flat with good cooking facilities and crockery and plentiful hot water. Would recommend and would stay again
Stayed 9 nights in Aug 2023
Response from Marine on 22 Aug 2023
Dear Chris,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Ou

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well maintained. Close to town and bus/snow bus stop.
Stayed 5 nights in Aug 2023
Response from Erica on 12 Aug 2023
Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

8/10 Good

Cecile

Liked: Property conditions & facilities
Stayed 9 nights in Jul 2023
Response from Marine on 11 Aug 2023
Dear Cecile,Thank you for your review.Kind Regards

10/10 Excellent

Kowhai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Annija on 7 Jun 2023
Dear Kowhai,Thank you very much for taking the time to leave such a kind review. We are delighted that you enjoyed you stay at our hotel. We hope to see you back again soon. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Aurum

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall very nice experience. Clean rooms, Good service
Stayed 5 nights in May 2023
Response from Annija on 5 Jun 2023
Dear Aurum,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

4/10 Poor

Sharon Veeral

Disliked: Cleanliness, amenities
Stayed 1 night in May 2023
Response from Annija on 31 May 2023
Dear Sharon,Thank you for taking time to review our hotel. We are very sorry to hear you had such a bad experience at our property – we would love to hear more from you. Feel free to get in touch directly with us, we always appreciate any feedback. Kind Regards, Garden Court Suites and Apartments

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Very pleasant stay. My issue was that I slept on the pull-put couch in the lounge and had no way to block out the light from the massive window above the range slider. The hotel across the road kept all their upstairs dining room lights on the whole night so it felt like there were massive street lights shining in continously.
Stayed 2 nights in May 2023
Response from Annija on 11 May 2023
Dear Sandra,Thank you for staying with us and providing with feedback on our property. We have taken on board your concerns and will bring them up with the appropriate departments, thank you for bringing these to our attention. We do hope to see you again. Kind Regards, Garden Court Suites and Apartments

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, easy parking by our apt. Clean spacious apt with very comfy bed and pillows. Walk in overhead shower. Complex is on a hill so ask for info regarding apt when booking. Easy 10 min walk down main rd to Queenstown or 15 mins down the hill and round the lake which is prettier. Easy checkout. Would love to stay again.
Stayed 1 night in May 2023
Response from Annija on 8 May 2023
Dear Janine,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

2/10 Terrible

Jonny

Travelled with family
Disliked: Cleanliness, room comfort
Really poor quality accomodation. Second time I’ve stayed here in a month (booked both trips at the same time). Paid for a room upgrade on this trip and found mouldy sheets in our bed, gaps between the window and frame and the beds are extremely uncomfortable.
Stayed 1 night in Apr 2023
Response from Annija on 4 May 2023
Dear Jonny, Thank you very much for staying and providing your feedback on our property, we really appreciate you taking the time. As for the maintenance issues in your room, had you informed one of our helpful staff members we could have amended the situation for you, finding a solution you would be happy with. But we are sorry for the inconvenience these issues may have caused. We hope to see you again in the future. Kind Regards, Garden Court Suits and Apartments

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was there last August, great experience, nice clean room with a view, great toiletries and overall a great place to stay. Unfortunately, this time I found the property getting a little worn out. Nothing major, like new carpets, some minor repairs needed to the walkway. The room this time was not as nice. It is still a well located hotel, with convenient parking and nice to have washer & drier facilities on the premises, it just did not provide the same level of value
Stayed 4 nights in Apr 2023
Response from Marine on 2 May 2023
Dear Carlos,Thank you for taking the time to review our hotel. We are sorry to hear your experience recent experience did not meet your expectations from your last stay. We have taken on board your complaints and brought them to the appropriate department.We look forward to welcoming you for your next visit in Queenstown. Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything you could need in a room. Clean, comfortable and well appointed! Close to town so everything was walkable. Beautiful bathroom! Will definitely stay again!!
Stayed 4 nights in Apr 2023
Response from Marine on 1 May 2023
Dear Rene,Thank you for staying with us and taking the time to review our hotel. We are delighted you enjoyed the comfort of our property. We hope to see you again in the near future.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2023
Response from Annija on 11 May 2023
Dear Matthew,Thank you for staying at our hotel and leaving top review! We are glad you had such a great stay and hope to host you again in very near future.Kind Regards, Garden Court Suites and Apartments

8/10 Good

sandip

Travelled with family and small children
Situated at a great location.
Stayed 4 nights in Mar 2023
Response from Marine on 12 Apr 2023
Dear Sandip,Thank you for your nice feedback. We are pleased you enjoyed your stay and look forward to welcoming you in the near future.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

Donna

Stayed 1 night in Mar 2023
Response from Toby on 1 May 2023
Dear Jill,Thank you for taking the time to review the hotel we appreciate your feedback. We hope to welcome you back. Kind RegardsReception

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Toby on 1 May 2023
Dear Jill,Thank you for taking the time to review the hotel we appreciate your feedback. We hope to welcome you back. Kind RegardsReception

8/10 Good

Simrat

Travelled with family
Liked: Cleanliness, room comfort
Good
Amazing experience for one day stay, I got call from Marie one day ahead of my trip , asking about beds layout. Comfortable stay , friendly staff They gave priority to your comfort and make your stay pleasant.overall for one day stay I was good.
Stayed 1 night in Mar 2023
Response from Marine on 12 Apr 2023
Dear Simrat,Thank you for staying with us and taking the time to review our hotel.We are delighted you enjoyed the comfort of our property.We hope to see you again in the near future.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the staff extremely helpful, particularly Mairead. The cleaning team did a wonderful job of keeping our room immediately clean. Have already recommended this place to friend and would be more than happy to stay there again if we found ourselves in NZ.
Stayed 8 nights in Feb 2023
Response from Marine on 12 Mar 2023
Dear Susan,Thank you very much for staying with us and taking the time to leave such a positive review! We are thrilled your enjoyed your stay and our staff at our property.We hope to seeing you again soon, and your friends are all welcome too.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

Terry

Liked: Cleanliness, room comfort
Great friendly service. Awesome views, close to town. Definitely here again.
Stayed 5 nights in Mar 2023
Response from Marine on 12 Mar 2023
Dear Terry,Thank you for your nice feedback. We are glad you enjoyed your stay and look forward to welcoming you in the future.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Renovated unit at convenient location. Friendly and helpful staff. Stay stay here next time.
Stayed 2 nights in Feb 2023
Response from Marine on 3 Mar 2023
Dear Rebecca,Thank you for staying with us and taking the time to review our hotel.We are delighted you enjoyed the comfort of our property as much as our location in beautiful Queenstown.We hope to see you again in the near future.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

hansha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean place. Nice staff. Nice amenities. Recommended.
Stayed 1 night in Feb 2023
Response from Marine on 1 Mar 2023
Dear Hansha,Thank you for your nice feedback. We pleased you enjoyed your stay and look forward to welcoming you in the near future.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was close to town The room was clean modern and quiet. It was close to prrfect. The two tours we took started from across the street
Stayed 8 nights in Feb 2023
Response from Marine on 1 Mar 2023
Dear David,Thank you very much for staying with us and taking the time to leave such a positive review!We are delighted your enjoyed your stay and convenience at our property.We hope to seeing you again soon.Kind Regards,Garden Court Suites & Apartments

8/10 Good

Ravi, Auckland

Travelled with family and small children
Liked: Amenities
Early check in allowed. Location is convenient. Good welcome. No AC for downstair bedroom, the bedroom door was dusty for room 211. Mite biteexperienced by all of us.
Stayed 2 nights in Feb 2023
Response from Marine on 1 Mar 2023
Dear Ravi,Thank you for taking the time to review our hotel. We are sorry to hear you had such a bad experience.We have taken on board your complaints and brought them to the appropriate department.Kind Regards,Garden Court Suites & Apartments

10/10 Excellent

J L

Liked: Cleanliness, room comfort
Rooad trip
Great place to stay .We had an upgrade to a 1 bedroom apartment .Good reception and handy to bus stop . short walk to town.
Stayed 2 nights in Feb 2023
Response from Marine on 1 Mar 2023
Dear James,Thank you for staying at our hotel and leaving a top review!. We are glad you had such a great stay and hope to host you again in the very near future.Kind Regards,Garden Courts Suites & Apartments

10/10 Excellent

Amrit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was extremely beautiful…. it was quite spacious, had everything we needed, affordable and more. Will definitely recommend this property to anyone who is looking to stay in Queenstown
Stayed 1 night in Feb 2023
Response from Marine on 1 Mar 2023
Dear Amrit,Thank you for staying with us and taking time to review our property. We are thrilled you enjoyed the comfort of your studio apartment.We hope to welcoming you again in the near future.Kind Regards,Garden Courts Suites & Apartments