Queenstown Ice Arena

Outstanding service, gorgeous property, and heavenly room. Strongly recommend!

Our stay was reasonable, but unfortunately it didn’t meet our expectations for the price of $309 per night. On arrival, there was no TV remote in the room, so we had to call reception to have one brought up. The king bed was actually two single beds pushed together, and the ridge down the middle made it quite uncomfortable to sleep on. The pillows were very flat, and the bedding was light, with no extra blanket provided, making the room feel cold overnight. We were also unable to open the Venetian blinds because the control rod had come loose and was positioned too high to reach or reattach. While the staff were helpful when contacted, the overall condition and comfort of the room were disappointing given the nightly rate. A few maintenance issues and better quality bedding would make a significant difference.