10/10 Excellent
Ray
11 Feb 2026
Liked: Cleanliness, property conditions & facilities
Ray
Stayed 1 night in Feb 2026
Grand Fiesta Americana Queretaro
5.0 star property
Lush gardens surround this tranquil retreat near Querétaro's historic aqueduct, offering local flavors and a peaceful atmosphere for complete relaxation.
Choose dates to view prices
Photo gallery for Grand Fiesta Americana Queretaro
Grand Fiesta Americana Queretaro offers a stylish getaway near Santiago de Querétaro's historic aqueduct. Enjoy a meal at La Distral, swim in the outdoor pool, relax in the spa tub, and connect with free WiFi. Guests consistently praise the attentive staff.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
The current price is HK$1,127
HK$1,127
HK$1,346 total
includes taxes & fees
8 Mar - 9 Mar
VIP AccessSee the benefits you'll enjoy with VIP Access
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
- Save 15% or more on select VIP Access properties when you reach Silver tier or above
- Experience top-rated quality and exceptional service
- Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Room options
Check availability for these dates
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Down duvet
- 377 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Blackout curtains
Premium bedding
- 377 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Fiesta Club, 1 King
Fiesta Club, 1 King
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Blackout curtains
- 377 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Fiesta Club, 2 Double
Fiesta Club, 2 Double
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Club Lounge
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Blackout curtains
Premium bedding
- 377 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Suite (Master)
Suite (Master)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
- 727 sq ft
- Sleeps 4
- 1 King Bed
Club Double Room
- Sleeps 3
Club King Room
- Sleeps 2
Deluxe Double Room
- Sleeps 3
Deluxe King Room
- Sleeps 2
Master Suite
- Sleeps 2
You may also like
Ad
AC Hotel by Marriott Queretaro Antea
Jurica
- Pool
- Pet-friendly
- Parking included
- Free Wi-Fi
8.6 out of 10, Excellent, 894 reviews
8.6
Excellent
894 reviews
The price is HK$1,235
HK$1,235
HK$1,476 total
includes taxes & fees
7 Mar - 8 Mar
Ad
Hotel Villa Mexicana Golf Resort
El Pueblito
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
8.8 out of 10, Excellent, 100 reviews
8.8
Excellent
100 reviews
Ad
Fiesta Inn Express Queretaro Constituyentes
Downtown Querétaro
- Pool
- Breakfast included
- Free Wi-Fi
- Air-conditioning
9.0 out of 10, Wonderful, 1,004 reviews
9.0
Wonderful
1,004 reviews
The price is HK$584
HK$584
HK$719 total
includes taxes & fees
29 Mar - 30 Mar
Ad
Fiesta Inn Queretaro
Downtown Querétaro
- Pool
- Kids’ pool
- Parking included
- Free Wi-Fi
8.4 out of 10, Very good, 1,006 reviews
8.4
Very good
1,006 reviews
The price is HK$676
HK$676
HK$817 total
includes taxes & fees
7 Mar - 8 Mar
Ad
One Querétaro Centro Sur
Centro Sur
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
8.6 out of 10, Excellent, 1,007 reviews
8.6
Excellent
1,007 reviews
The price is HK$441
HK$441
HK$528 total
includes taxes & fees
8 Mar - 9 Mar
Ad
City Express by Marriott Querétaro Juríca
Jurica
- Breakfast included
- Parking included
- Free Wi-Fi
- Air-conditioning
8.2 out of 10, Very good, 1,003 reviews
8.2
Very good
1,003 reviews
The price is HK$569
HK$569
HK$680 total
includes taxes & fees
7 Mar - 8 Mar
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the area
Located in Querétaro, Grand Fiesta Americana Queretaro is in the business district and near the airport. Travellers eager for a bit of culture can stop by Josefa Ortiz de Domínguez Auditorium, while those who have shopping on the agenda may want to visit Puerta la Victoria and Uptown Center. Looking to enjoy an event or a match while in town? See what's going on at Corregidora Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Querétaro travel guide
Blvd Bernardo Quintana 4050, Querétaro, QUE, 76010
What's nearby
Theater of the Republic5 min drive - 3.8 km- Plaza del Parque Shopping Mall2 min walk - 0.2 km
- Plaza Boulevares Shopping Mall2 min walk - 0.2 km
- Queretaro 2000 Park5 min walk - 0.5 km
- Zenea Garden5 min drive - 3.8 km
Getting around
- Querétaro, Querétaro (QRO-Querétaro Intl.)40 min drive
Restaurants
- Tacos El Pata3 min walk
- Restaurante Hacienda Laborcilla5 min walk
- Starbucks3 min walk
- Chili's Grill & Bar3 min walk
- Sushi Roll3 min walk
About this property
Grand Fiesta Americana Queretaro
Luxury hotel near Aqueduct of Santiago de Querétaro
Located close to Autonomous University of Querétaro and Josefa Ortiz de Domínguez Auditorium, Grand Fiesta Americana Queretaro provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local and international cuisine family restaurant, La Distral, offers breakfast, brunch, lunch and dinner. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also find perks such as:
- An outdoor pool, along with sunloungers and pool umbrellas
- Free self-parking and valet parking
- Buffet breakfast (surcharge), an electric car charging station and express check-out
- 13 meeting rooms, a reception hall and luggage storage
- Guest reviews say great things about the helpful staff
Room features
All 173 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
- Childcare services and free infant beds
- Recycling and LED light bulbs
- Bathrooms with rainfall showers and designer toiletries
- 65-inch Smart TVs with premium channels
- Wardrobes/cupboards, coffee/tea makers and heating
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Similar properties
Hilton Queretaro
Hilton Queretaro
Querétaro
- Pool
- Pet-friendly
- Kids’ pool
- Parking included
8.4 out of 10, Very good, 326 reviews
8.4
Very good
326 reviews
The price is HK$1,083
HK$1,083
HK$1,295 total
includes taxes & fees
15 Mar - 16 Mar
Holiday Inn Queretaro Zona Diamante by IHG
Holiday Inn Queretaro Zona Diamante by IHG
Querétaro
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
9.0 out of 10, Wonderful, 1,003 reviews
9.0
Wonderful
1,003 reviews
The price is HK$844
HK$844
HK$1,009 total
includes taxes & fees
4 Apr - 5 Apr
Courtyard by Marriott Queretaro
Courtyard by Marriott Queretaro
Querétaro
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
8.2 out of 10, Very good, 1,007 reviews
8.2
Very good
1,007 reviews
The price is HK$430
HK$430
HK$514 total
includes taxes & fees
20 Mar - 21 Mar
Holiday Inn Queretaro-Centro Historico by IHG
Holiday Inn Queretaro-Centro Historico by IHG
Downtown Querétaro
- Pool
- Hot tub
- Pet-friendly
- Kids’ pool
9.2 out of 10, Wonderful, 1,001 reviews
9.2
Wonderful
1,001 reviews
The price is HK$752
HK$752
HK$899 total
includes taxes & fees
22 Mar - 23 Mar
Hacienda Jurica by Brisas
Hacienda Jurica by Brisas
Jurica
- Pool
- Spa
- Kids’ pool
- Parking included
9.2 out of 10, Wonderful, 1,312 reviews
9.2
Wonderful
1,312 reviews
The price is HK$897
HK$897
HK$1,072 total
includes taxes & fees
15 Mar - 16 Mar
Domun Hotel
Domun Hotel
Downtown Querétaro
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
9.6 out of 10, Exceptional, 1,007 reviews
9.6
Exceptional
1,007 reviews
The price is HK$510
HK$510
HK$610 total
includes taxes & fees
7 Mar - 8 Mar
FUJITAYA Querétaro
FUJITAYA Querétaro
Juriquilla
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
9.4 out of 10, Exceptional, 2,235 reviews
9.4
Exceptional
2,235 reviews
The price is HK$628
HK$628
HK$751 total
includes taxes & fees
22 Mar - 23 Mar
Hotel Patio Santiago
Hotel Patio Santiago
Downtown Querétaro
- Breakfast included
- Pet-friendly
- Free Wi-Fi
- Restaurant
9.4 out of 10, Exceptional, 464 reviews
9.4
Exceptional
464 reviews
The price is HK$519
HK$519
HK$636 total
includes taxes & fees
2 Apr - 3 Apr
HS HOTSSON Hotel Querétaro
HS HOTSSON Hotel Querétaro
Centro Sur
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
9.0 out of 10, Wonderful, 1,003 reviews
9.0
Wonderful
1,003 reviews
The price is HK$904
HK$904
HK$1,080 total
includes taxes & fees
8 Mar - 9 Mar
Stadía Suites Querétaro Centro Histórico
Stadía Suites Querétaro Centro Histórico
Downtown Querétaro
- Pet-friendly
- Parking included
- Free Wi-Fi
- Air-conditioning
9.2 out of 10, Wonderful, 1,010 reviews
9.2
Wonderful
1,010 reviews
The price is HK$471
HK$471
HK$562 total
includes taxes & fees
8 Mar - 9 Mar
Property amenities
Internet
- Available in all rooms: WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Height restrictions apply for on-site parking
- Free secured, covered self parking on site
- Free secured, covered valet parking on site
- Limited on-site valet and self parking
- Wheelchair-accessible parking and van parking available
Food and drink
- Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 435 to 550 for adults and MXN 218 to 275 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Snack bar/deli
Restaurants on site
- La Distral
- Stelaris Cocktail Lounge
Things to do
- Bicycle storage
- Games
- Gym
- Hot tub
- Outdoor pool
- TV in common areas
Family friendly
- Children's games
- Dining table
- In-room babysitting
- In-room cot
- Outdoor pool
- Snack bar/deli
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Luggage storage
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 13 meeting rooms
- 24-hour business centre
- Computer station
- Conference centre (7,556 square foot of space)
- Coworking space
Outdoors
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 4 accessible parking spaces
- Grab bar in shower (100 centimetre high)
- Lift (90 centimetre wide door)
- Magnifying mirror
- Smooth flooring in public areas
- Stair-free path to entrance
- Thin carpet in room
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- 1 building
- 5 floors
- Annual offsets purchased for at least 10% of carbon footprint
- At least 80% lighting from LEDs
- Ballroom
- Banquet hall
- Built in 2003
- Colonial architecture
- Communal living room
- Comprehensive food waste policy
- Comprehensive recycling policy
- Eco-friendly cleaning products used
- Reception hall
- Smoke-free property
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free cot
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Deep soaking bathtub
- Designer toiletries
- Dressing gowns
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 65-inch smart TV with premium cable/satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Dining table
- Espresso maker
- Free bottled water
- Minibar
- Restaurant dining guides
More
- Air conditioning (climate-controlled)
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Iron/ironing board
- Laptop workspace
- Laptop-compatible safe
- LED lighting
- Phone
- Recycling
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 1912 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: approximately MXN 435 to 550 for adults and MXN 218 to 275 for children
- Pet fee: MXN 1912 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Fiesta Americana Queretaro Hotel
Grand Fiesta Americana Queretaro Hotel
Queretaro Fiesta Americana
Fiesta Americana Queretaro Hotel Queretaro
Queretaro Fiesta Americana
Fiesta Americana Queretaro
Fiesta Americana Queretaro
Grand Fiesta Americana Queretaro Hotel
Grand Fiesta Americana Queretaro Querétaro
Grand Fiesta Americana Queretaro Hotel Querétaro
Frequently asked questions
Does Grand Fiesta Americana Queretaro have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Grand Fiesta Americana Queretaro?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Queretaro on 8 Mar 2026 start from HK$1,127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Fiesta Americana Queretaro pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 1912 per pet, per night. Service animals are exempt from fees.
How much is parking at Grand Fiesta Americana Queretaro?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Fiesta Americana Queretaro?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Grand Fiesta Americana Queretaro?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Grand Fiesta Americana Queretaro located?
Situated near the airport, this luxury hotel is within 3 mi (5 km) of Aqueduct of Santiago de Querétaro, Puerta la Victoria and Josefa Ortiz de Domínguez Auditorium. Autonomous University of Querétaro and Corregidora Stadium are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Grand Fiesta Americana Queretaro Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 741 out of 1004 reviews
10 - Excellent
741
Rating 8 - Good. 188 out of 1004 reviews
8 - Good
188
Rating 6 - Okay. 45 out of 1004 reviews
6 - Okay
45
Rating 4 - Poor. 20 out of 1004 reviews
4 - Poor
20
Rating 2 - Terrible. 10 out of 1004 reviews
2 - Terrible
10
Reviews
10/10 Excellent
Raul
3 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location.
Raul
Stayed 4 nights in Sep 2025
10/10 Excellent
Johanna
5 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel was convenient for our 1 night stay. Close to both the QRO airport for my husband to catch an early morning flight and to Costco for me to shop. Our room was very comfortable, access to the executive lounge was a nice perk and dinner at the hotel restaurant was excellent.
Johanna
Stayed 1 night in Aug 2025
10/10 Excellent
Rob
29 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and clean. Staff was superb
Rob
Stayed 1 night in Jul 2025
10/10 Excellent
Leticia
6 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great hospitality
Leticia
Stayed 8 nights in Mar 2025
10/10 Excellent
Yessenia
10 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. The pool is
Yessenia
Stayed 2 nights in Jul 2025
10/10 Excellent
Antonia
18 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most from this hotel is the location, I am able to walk to many places and 15 minutes of driving time to the downtown area
Antonia
Stayed 1 night in Apr 2025
10/10 Excellent
Faisal
3 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean hotel excellent service
Faisal
Stayed 4 nights in Sep 2024
10/10 Excellent
Stephen
5 Dec 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and superior facilities and staff.
Stephen
Stayed 4 nights in Dec 2023
10/10 Excellent
Adriana
1 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing staff. Food and service were excellent. We will definitely return and stay there again.
Adriana
Stayed 5 nights in Sep 2024
10/10 Excellent
Luis
21 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Welcoming staff.
Luis
Stayed 2 nights in Jul 2025
10/10 Excellent
Cynthia
2 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!! Nice decoration & very comfortable!! Staff helpful!!
Cynthia
Stayed 6 nights in Dec 2024
10/10 Excellent
Suzanne
29 Oct 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable hotel. Friendly staff. Would stay here again.
Suzanne
Stayed 2 nights in Oct 2023
8/10 Good
Verified traveller
2 Mar 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Will recommend
Convenient location, clean and good rooms, good bed
Verified traveller
Stayed 2 nights in Feb 2024
10/10 Excellent
Oscar
11 Dec 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated property. Staff was very friendly and helpful
Oscar
Stayed 2 nights in Dec 2023
10/10 Excellent
Raul Perez
6 Apr 2024
Liked: Cleanliness, staff & service, amenities
Excellent staff, very good location. People make always the difference for good or bad and this property has a team of young energetic professionals that always go above and beyond for their guests. Will come again soon.
Raul Perez
Stayed 7 nights in Mar 2024
8/10 Good
Gabriel
3 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Even service and remmediations of the provkwm were great, I checked in in a lower class room Vs booked. I have reserved for a Master Suite, but they assigned me a deluxe room. However they gave me executive floor access and 2 brunches for free
Gabriel
Stayed 1 night in May 2025
10/10 Excellent
Humberto
7 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Queretaro
Ni es people . Very good service
Humberto
Stayed 2 nights in Jan 2024
10/10 Excellent
Miguel
9 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and services
Miguel
Stayed 3 nights in Feb 2024
10/10 Excellent
Raul Perez
1 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at this property in Queretaro for about 12 years, at least once a year for about 10 days. All staff is top notch, attentive and professional. Food quality is very good. The in-property restaurant has been recently remodeled and the new concept looks and feels a bit more upscale. Very good property in a great location. Will come back again very soon :)
Raul Perez
Stayed 4 nights in Sep 2024
10/10 Excellent
Arlene
26 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and attentive staff. Excellent customer service. Property is located close to restaurants, malls and historical center. High end toiletries.
The 5th floor has breakfast and dinner included if you stay on that floor.
Arlene
Stayed 3 nights in May 2024
10/10 Excellent
Raul Perez
10 Jan 2024
Liked: Cleanliness, staff & service, amenities
Great friendly staff. The elevator that goes to the parking lot in the basement has been out of order for more than a year now. It must be fixed. Really inconvenient for handicapped guests.
Raul Perez
Stayed 8 nights in Dec 2023
8/10 Good
STEPHANE
27 Feb 2024
Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff but this hotel is a 4* not a 5*
Very friendly staff, large and clean room, but very noisy room on the ring road (select pool room), breakfast ridiculous for a 5*, cigaret smoke in the corridor, cardboard & papers let on the ground during 2 days. Wifi connection very very low.
STEPHANE
Stayed 2 nights in Feb 2024
10/10 Excellent
Oliver
12 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Oliver
Stayed 3 nights in Apr 2025
10/10 Excellent
Jorge
16 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Jorge
Stayed 1 night in Dec 2025