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Hotel Criol

3.5 star property
Travelers find peaceful respite at this downtown oasis, where poolside relaxation pairs perfectly with exploration of Querétaro's historic architectural treasures

Choose dates to view prices

Hotel Criol in Downtown Querétaro offers a quiet garden retreat near key attractions like the Josefa Ortiz de Domínguez Auditorium and the Aqueduct of Santiago de Querétaro. It features a business center, outdoor pool, and highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is HK$565
HK$695 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Criol have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Criol?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Criol on 31 May 2026 start from HK$565, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Criol pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Criol?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Hotel Criol?

Checkout is at 11:30 AM.

Does Hotel Criol provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Criol located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Ignacio Mena Rosales House of Culture and Aqueduct of Santiago de Querétaro. Church of the Congregation of Our Lady of Guadeloupe and Plaza de Armas are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 159 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Tesla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast would be great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean, weird windows layout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location just a short 5 minute walk from the main square.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and clean room, really recommended
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff super friendly and accommodating to my need. We will stay again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place , great service
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful setting. I will continue to stay here when in Querétaro.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here with our children. Very cute place. Beds were comfortable and the rooms were very clean. We enjoyed being close to the plazas.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jean Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alfrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. We have a great vacation. Location amazing. We will be back soon.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. Lots of dining options within walking distance. Appreciated the airport shuttle service. Overall great stay. I would stay here again solo or with family.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ziad

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant & clean. Good service. Great breakfast.
Stayed 1 night in Jun 2025