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Hotel & Spa La Mansión del Burro Azul

3.5 star property
Family-friendly hotel connected to the convention centre in Downtown Querétaro with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel & Spa La Mansión del Burro Azul

Sun deck
Children’s activities
Egyptian cotton sheets, premium bedding, down duvets
Food and drink
Living area
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
The price is HK$432
HK$517 total
includes taxes & fees
15 Jun - 16 Jun

Explore the area

Map
Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000
  • Popular LocationAqueduct of Santiago de Querétaro10 min walk
  • Popular LocationJosefa Ortiz de Domínguez Auditorium16 min walk
  • Popular LocationAutonomous University of Querétaro4 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)37 min drive
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Room options

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 Double Bed

7.9/10 Good

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Portable fan
Premium bedding
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds

7.3/10 Good

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 86 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

7.9/10 Good

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 64 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Located near the boardwalk, Hotel & Spa La Mansión del Burro Azul is in Downtown Querétaro neighbourhood and is connected to a shopping centre. Theater of the Republic and City Museum are cultural highlights, and some of the area's notable landmarks include Neptune Fountain and Santa Rosa de Viterbo Temple. Franciscan Missions and Autonomous University of Querétaro are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing, hot springs and skiing.
Visit our Querétaro travel guideOpens in a new window

What's nearby

  • Alameda Hidalgo Park - 8 min walk
  • Aqueduct of Santiago de Querétaro - 10 min walk
  • Josefa Ortiz de Domínguez Auditorium - 16 min walk
  • Autonomous University of Querétaro - 4 min drive
  • Corregidora Stadium - 5 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • Pluma Lounge Cafe - 3 min walk
  • Dodo Café Cóctel Bar - 4 min walk
  • Cafeteria la Palma - 4 min walk
  • Trattoria la Nonna Qro. - 4 min walk
  • Santa Cecina - 2 min walk

About this property

Hotel & Spa La Mansión del Burro Azul

Family-friendly hotel near Autonomous University of Querétaro
Located close to Theater of the Republic and Neptune Fountain, Hotel & Spa La Mansión del Burro Azul provides a coffee shop/cafe, dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a hot stone massage, reflexology or a detox wrap. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, full breakfast (surcharge) and express check-out
  • A computer station, coffee/tea in reception and massage treatment rooms
  • Tour/ticket information, smoke-free property and luggage storage
Room features
All rooms are individually furnished, and have comforts such as premium bedding and pillow menus, as well as perks such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with hydromassage showers and designer toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Private gardens, ovens and stovetops

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 33.00 kilometres
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily: MXN 170 for adults and MXN 170 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • Romance packages available
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Oven
  • Stovetop

Outdoor space

  • Garden

More

  • Access via exterior corridors
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 170 for children
  • Airport shuttle fee: MXN 800 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mansion Burro Azul Queretaro
Hotel Mansion Burro Azul
Moss Hotel Queretaro
Moss Queretaro
Hotel Spa La Mansion del Burro Azul
Moss Hotel Spa
& Mansion Burro Azul Queretaro
Hotel Spa La Mansión del Burro Azul
Hotel & Spa La Mansión del Burro Azul Hotel
Hotel & Spa La Mansión del Burro Azul Querétaro
Hotel & Spa La Mansión del Burro Azul Hotel Querétaro

Frequently asked questions

Is Hotel & Spa La Mansión del Burro Azul pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel & Spa La Mansión del Burro Azul?

As of 1 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel & Spa La Mansión del Burro Azul on 15 Jun 2024 start from HK$432.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel & Spa La Mansión del Burro Azul?

This hotel doesn't offer parking.

What time is check-in at Hotel & Spa La Mansión del Burro Azul?

Check-in start time: 1:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel & Spa La Mansión del Burro Azul?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Does Hotel & Spa La Mansión del Burro Azul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel & Spa La Mansión del Burro Azul located?

This family-friendly Querétaro hotel is located near the airport, within a 15-minute walk of Theater of the Republic, Neptune Fountain and Santa Rosa de Viterbo Temple. City Museum and Franciscan Missions are also within 1 mi (2 km).

Hotel & Spa La Mansión del Burro Azul Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 378 reviews" "
Rating 8 - Good. 111 out of 378 reviews" "
Rating 6 - Okay. 61 out of 378 reviews" "
Rating 4 - Poor. 19 out of 378 reviews" "
Rating 2 - Terrible. 12 out of 378 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and accessible to train station

10/10 Excellent

Rosalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Karen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, food and spa was excellent.Service was amazing. Loved the stay!

10/10 Excellent

Ana Lucia

Stayed 2 nights in Sep 2022

4/10 Poor

Carl

Stayed 3 nights in Sep 2022

10/10 Excellent

María Eugenia

Stayed 1 night in Jul 2022

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!
Stayed 2 nights in May 2022

10/10 Excellent

Kevin Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.
Stayed 2 nights in Feb 2022