Querétaro Spa Hotel

"The staff is amazing. The are helpful, knowledgeable of the area, and very pleasant. The hotel is clean and has a lovely atmosphere. We didn't have time to take advantage of the spa... next time. The amenities were great with an ice machine, water, and snacks (you pay for) available 24/7. There is a cool museum and church across the street, a good restaurant next door, and a coffee shop across the street. Ours was an overnight stay, but we enjoyed it. "

"Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?). Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free...

"property was a little old "

"Nice rooms and furniture. Improvement needed on the restroom. No toilett paper holder. It was broken before our arrival and not fixed. Shower broken on the valve to open the water."

"great experience"

"Very nice hotel. We enjoyed the pool. Room was comfortable. Breakfast was good. Good internet. Walkable area. We had a room in the lobby, so there was a little noise. My biggest complaint would be the water pressure and not very hot water. Other than that, I would stay here again."