It’s extremely bad experience after tiring long journey. Only bath towels available in bathroom no hand towels, face towels or even bath mate was not there.
Check in / check out process was also tiring. Booked from Expedia with different amount and actual bill was ₹450 extra. I’ve asked for the reason and they made me sit more 10 minutes to figure it out. Finally after pointing the issue they said sorry it was glitch. What if someone didn’t calculate the amount with the calculator literally like me. I would highly not recommend this place to anybody
Kajal
於 2025 年 6 月住了 1 晚
6/10 一般
Balamurugan
2025 年 3 月 2 日
Balamurugan
於 2025 年 2 月住了 2 晚
6/10 一般
Balamurugan
商務旅客
2025 年 3 月 1 日
Average
Not worth for cost
Balamurugan
於 2025 年 1 月住了 3 晚
10/10 優異
Debjani
2025 年 2 月 25 日
Debjani
於 2025 年 2 月住了 1 晚
4/10 欠佳
Amit
家人同遊
2025 年 2 月 18 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Nice hotel but poor service
We booked the Hazel Suite which accommodates 4 guests (2 adults and 2 children), and had confirmed this at the time of booking (3 months prior to check-in).
We again confirmed this via email & phone call 2 weeks prior to check-in and again when we were at Mumbai Airport (4hrs prior to check-in), that we would be arriving and make sure the room is ready with 4 beds.
Surprisingly, the room was not ready and the staff asked us if we wanted extra beds - this took an hour to sort out!
The hotel does not offer currency exchange service, but one of the staff members (Ravi) tried to con us by offering us a very low rate, which we rejected - he wanted a bribe.
On day 2, the room was nicely cleaned but housekeeping forgot to put 4 towels (they only left 2), and had not provided a new toilet roll. My wife went to Reception who then sent 1 hand towel only. Ravi denied being asked for a toilet roll and 2 extra hand towels, even though my wife asked! He wanted a tip for us bothering him - very unprofessional!
Staff members Amit in Concierge and Amit in Housekeeping were brilliant! Genuine guys wanting to help out!
Amit
於 2025 年 2 月住了 3 晚
10/10 優異
Shreyansh
2025 年 2 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shreyansh
於 2025 年 2 月住了 1 晚
8/10 不錯
Bhavini
家人同遊
2025 年 1 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Fern is a lovely property in a dismal location, however we were only visiting for one night as we had a flight to catch the next morning. Room size was generous, nice amenities and in site restaurant was of a good standard. Would visit again if it wasn't for the location. Maybe better in the daytime, but didn't really see the location during the day.
Bhavini
於 2024 年 12 月住了 1 晚
6/10 一般
Kishan
2024 年 12 月 21 日
Kishan
於 2024 年 12 月住了 3 晚
8/10 不錯
Kishan
2024 年 12 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kishan
於 2024 年 12 月住了 1 晚
10/10 優異
Sanjay
2024 年 11 月 27 日
Sanjay
於 2024 年 11 月住了 2 晚
10/10 優異
Kumar
家人同遊
2024 年 11 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fun stay at Fern Residency
A very nice clean hotel with excellent vegetarian food.
Staff also very helpful and will go beyond the norm to help.
I will book my stay here again
Kumar
於 2024 年 11 月住了 2 晚
10/10 優異
Gautam
家人同遊
2024 年 10 月 8 日
讚好:住宿狀況
Excellent Service staff
Gautam
於 2024 年 10 月住了 2 晚
2/10 很差
真實旅客
2024 年 8 月 30 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not recommended. No hot water for shower. Wrinkles on bedding so definitely not pressed. Overpriced for sure.
真實旅客
於 2024 年 8 月住了 1 晚
10/10 優異
Farokh (Mumbai)
商務旅客
2024 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
food was excellent
Farokh
於 2024 年 7 月住了 2 晚
4/10 欠佳
Asutosh
家人同遊
2024 年 6 月 23 日
不滿:客房舒適度
Asutosh
於 2024 年 6 月住了 1 晚
10/10 優異
Archana
伴侶同遊
2024 年 3 月 5 日
We had taken a suite and our experience was very good
Archana
於 2024 年 2 月住了 1 晚
8/10 不錯
Nikhil
家人同遊
2024 年 2 月 25 日
讚好:職員與服務和客房舒適度
Nikhil
於 2024 年 2 月住了 1 晚
10/10 優異
MAHUL
2024 年 2 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel.
Impressed with the standard of hygiene and quality of the hotel/room, would recommend to anyone and stay here again.
MAHUL
於 2024 年 1 月住了 1 晚
8/10 不錯
Kishor
伴侶同遊
2024 年 2 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was little outside centre of Rajkot but very good value for money. Staff were good and friendly.
Kishor
於 2024 年 1 月住了 2 晚
4/10 欠佳
Ashutosh (Columbia)
家人同遊
2024 年 1 月 23 日
不滿:整潔度和住宿狀況
Bathrooms are terrible
Ashutosh
於 2024 年 1 月住了 1 晚
6/10 一般
Jayantkumar
家人同遊
2023 年 12 月 31 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Broken sink. Shower water very very luke warm. Bed sheets most likely not washed based on the feel and look. We used our own bedsheets and towels. Breakfast and dinner buffet good quality.