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Everything was good except that it was not quiet. Could hear something like toilets flushing and some type of machinery noise. Very noisey. Interfered with sound sleep.
We enjoyed our stay, just wish they weren't testing the fire alarms. I know it had to be done and I am glad they do have it checked.
The staff were wonderful, the room was clean, and we were close UNC and about 10 minutes from the Dean Dome. What more could you ask for?
The room was immaculately clean and well stocked. The front desk employees were all very nice and helpful. Beds were SUPER comfortable. The only real issue we had was the dining staff. They didn't really seem to understand that we were there to eat and they never took our order. But we did go to the room and called it in. The food was good, and decently priced. The person who took the money was the same person who was confused about us eating there and they seemed to be confused about the payment for the food too. I'm not sure if they were new or what, but it was a little frustrating. Other than that, our stay was perfect. We will definitely be returning.
I had an issue with my HVAC that never seemed to get rectified. So I spend 4 of my 5 day stay dealing with a random beeping noise that woke me up about 2x per night.
Very friendly staff! Front desk, kitchen and cleaning staff were super helpful and kind! Great location for us and the daily breakfast is so convenient and tasty. Would definitely stay again!
Very comfortable studio, tasty breakfast, bar & restaurant convenient
Only problem with location is need to make a U turn when coming from Chapel Hill on highway
It's such a calm, lovely space (though I have not yet experienced it on a football/crowded weekend). The breakfast is delicious! Every front desk person was helpful and courteous.
Beautiful and peaceful place. I love it.
Staff are all nice and helpful . The breakfast team are awesome-Lawrence and the weekend lady( sorry, I did not get your name) . Thank you both for your service .
I will definitely want to return to this place .
Nice setting, clear clean pool, colonial decor, quiet and wooded but not too secluded. Looking forward to when standard room tidy up service can return to pre-pandemic routines. Clean towels were provided, but need to ask. Facility, breakfast, pleasant staff, all fantastic.
Nice stay. A little dated and we’re short staffed, didn’t clean room until 4th day. Outside walks and doormats needs good cleaning as well as the stairwells. Overall good , just needs a little tweaking.
Loved the suites, beds were super comfy. Pool was nice and breakfast was good. Only negative is they don’t clean daily. They tell you to put your trash in the hall and call for clean towels. Wish they at least cleaned every other day.
Me and my fiancé loved this place. We had a great time together here since we haven’t seen each other for half a year due to me being in the military. Great place for a long stay. Super welcoming staffs, great breakfast, great pool, and room felt like home. Outside surrounding is great for family and friends to hangout. Peaceful and memorable atmosohere.
Had a wonderful stay at the Residence Suites in Chapel Hill. We were there for our son’s graduation from UNC. Room was large and very well equipped. The staff was very friendly and helpful. Will definitely stay here again
Everything was great except the pillows, the pillows are horrible so if you choose to stay here it's nice but bring your own pillow
sr
Stayed 1 night in May 2023
6/10 Okay
James
Travelled with family
25 Apr 2023
Liked: Cleanliness, staff & service
Residence Inn Chapel Hill.
Room was directly adjacent to a main entry staircase. Quite noisy throughout the night. Walk in shower was nice, but water pressure was quite poor. The bathroom was extremely small with the entry door swinging inwards which made it very awkward to move inside. Bathroom baseboards were deteriorating.