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Excelsior Palace Portofino Coast

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Excelsior Palace Portofino Coast

2 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Minibar, in-room safe, individually furnished, laptop workspace
Rooftop terrace
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • On private beach
    On private beachOn private beach
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Popular LocationMarina di Rapallo3 min walk
  • Popular LocationRapallo Castle15 min walk
  • Popular LocationSanta Margherita Ligure Castle2 min drive
  • AirportGenoa (GOA-Cristoforo Colombo)33 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Gary
Apr 5, 2019
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Exclusive Double Room, Sea View

Minibar, in-room safe, individually furnished, laptop workspace

Exclusive Double Room, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, individually furnished, laptop workspace

Junior Suite

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, individually furnished, laptop workspace

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, laptop workspace

Classic Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen

Minibar, in-room safe, individually furnished, laptop workspace

Superior Queen

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Sea View

Room amenity

Suite, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Queen

Minibar, in-room safe, individually furnished, laptop workspace

Classic Queen

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Rapallo

Located in Rapallo, Excelsior Palace Portofino Coast is connected to the convention centre. While the natural beauty of Paraggi Beach and Camogli Beach can be enjoyed by anyone, those looking for an activity can explore Portofino Marina. Travelling with kids? Consider Scoglio dei Mille and Sestri Levante Bowling. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and ecotours.
Visit our Rapallo travel guideOpens in a new window

What's nearby

  • Marina di Rapallo - 3 min walk
  • Spiaggia pubblica Travello - 10 min walk
  • Rapallo Castle - 15 min walk
  • Santa Margherita Ligure Castle - 2 min drive
  • Villa Durazzo - 3 min drive

Getting around

  • Rapallo Station - 15 min walk
  • Genoa (GOA-Cristoforo Colombo) - 33 min drive

Restaurants

  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Caffè Il Cristallo - ‬11 min walk
  • ‪Ristorante Pizzeria Sapore di Mare - ‬14 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Yacht Club Rapallo SRL - ‬4 min walk

About this property

Excelsior Palace Portofino Coast

Luxury boutique hotel connected to the convention centre
Consider a stay at Excelsior Palace Portofino Coast and take advantage of a free breakfast buffet, 18 holes of golf and a marina. This hotel is a great place to bask in the sun with a private beach, beachfront dining and beach massages. Treat yourself to a body scrub, a deep-tissue massage or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Pilates classes are offered at the health club; the property also has a poolside bar, a rooftop terrace and 2 coffee shops/cafes. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Valet parking (surcharge), train station pick-up service and a free beach club on-site
  • Babysitting (surcharge), a lift and beach umbrellas
  • A front desk safe, newspapers in the reception and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 119 individually furnished rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Childcare services, heating and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 20 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Ristorante Lord Byron
  • Eden Roc Lounge
  • Yachting Bar
  • Sporting Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Pilates classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk chair
  • In-room massage
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 24 April:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 8 kg per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 110 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Excelsior Palace Hotel Rapallo
Excelsior Palace Hotel
Excelsior Palace Rapallo
Excelsior Palace
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast have a pool?

Yes, this property has 2 outdoor pools. The swimming pool is closed seasonally each year from January 1 until April 24.

How much does it cost to stay at Excelsior Palace Portofino Coast?

As of 21 Jun 2024, prices found for a 1-night stay for 2 adults at Excelsior Palace Portofino Coast on 30 Jun 2024 start from HK$3,887.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excelsior Palace Portofino Coast pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 8 kg per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Excelsior Palace Portofino Coast?

Valet parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Excelsior Palace Portofino Coast?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Excelsior Palace Portofino Coast?

Checkout is at noon.

Where is Excelsior Palace Portofino Coast located?

Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 34 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Stayed 4 nights in May 2024

10/10 Excellent

Kandala

Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beautiful views great service great restaurants best hotel I’ve been too in Italy
Stayed 1 night in Jun 2024

10/10 Excellent

Xiaomin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with terrance / flowers is amazing Staff at front desk are friendly and helpful. Breakfast options could have been more.
Stayed 1 night in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was lovely and close to the ferry, town, restaurants and nightlife. The beach area was wonderful.
Stayed 5 nights in Jun 2024

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel terrible for writing this review, only because the staff was so kind. This hotel is in terrible disrepair, and smells like it has not been updated when it comes to carpeting, curtains, and basic services. For the cost of the rooms, the view just isn’t reward enough. And that’s saying something, because the view is stunning. Not 5 stars at all.
Stayed 5 nights in Jun 2024

10/10 Excellent

Anissa, Burbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic very warm pool in the winter

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, stunning views, attentive staff
Stayed 2 nights in May 2024