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Reviews of AQUA Villas Rawai

4 out of 5
AQUA Villas Rawai
25/14-25/19 Soi Salika, Rawai, Phuket

Reviews

6.8
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2019
Response from Prim on 5 Feb 2020
Dear Sir, You booked for two bedrooms and paid for the price, but requested us to open one more bedroom when checked in without make the payment for this cost. we are sorry to let you for your appointment.

2/10 Terrible

prim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling very bad, but the housekeeper is not friendly
Stayed 2 nights in Aug 2017
Response from Prim on 2 Feb 2020
Dear sir, You booked for two bedrooms and paid for the price but wanted us to open one more bedroom without make a payment. We are sorry to disappoint you but we willing to make you happy with you make a payment. Thanks for your understanding. Best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2018
Response from Prim on 2 Feb 2020
Dear sir, You booked for two bedrooms and paid for the price. You wanted us to open one more bedroom without payment. We are sorry for your disappointment. We are willing to do as your request if you make a payment. We clean this villa one time pee day but we cant clean it 24 hours as you requested.

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and welcoming
Beautiful from beginning to end. Staff really welcoming and helpful. Very peaceful location not in a major tourist area which worked out well for us.
Stayed 3 nights in Jun 2019
Response from Prim on 20 Jun 2019
Thanks for your feedback. We are looking forward to seeing you again soon.

10/10 Excellent

Swee Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Prim on 22 Dec 2018
Thanks for your feedback. Looking forward for your return soon.

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villa
We stayed there for 4 days and enjoyed our time there. The property is well taken care of and clean. It is near to the Rawai beach area where we enjoyed seafood, Thai food, massage etc. To stay there, it will be convenient only if you have a vehicle as the distance from the villa to the main road is a good 500m walk and not easy to get a taxi. Overall a very good experience which we enjoyed.
Stayed 4 nights in Jun 2018
Response from Prim on 18 Jun 2018
Thanks for your feedback. We have taxi stay by 24 hours. Please just call us next time you stay.

6/10 Okay

Charlotte, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean Villa, the host and staff were super helpful and efficient. 30 mins to Patong and 45 mins to airport. Overall experience was great, in-villa massage and chef service was excellent. However the furnitures and layout are not 100% as depicted in our listing. No daily essentials are provided, have to bring your own toothbrush, shampoo, shower gel etc.
Stayed 2 nights in Apr 2018
Response from Prim on 2 May 2018
Thanks for your feedback.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Beautiful Villa
Beautiful villa! But the beds were extremely hard I had to sleep in the couch two nights out of the 3 we reserved.
Stayed 3 nights in Oct 2017
Response from Prim Purdue on 5 Nov 2017
Please accept our apology. We will look in to it to resolve the problem.

10/10 Excellent

Mark, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spacious villas with a stunning view
Spacious and cozy villas. Nice view to the beach from the roof top swimming pool. Very helpful and nice landlord and the helper too. Our transportation and dining suggestions are well prepared by the landlord and she provides prompt advices and help when needed.
Response from Prim on 17 Feb 2017
Thank you so much for your super nice review. Look forward for your return soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Aug 2016
Its my pleasure to have you here.