Overall, I was disappointed with this property, but let me start with the positives. The property was big, lots of room for kids to run around, and the bedrooms were spacious. The tile work in the kitchen and bathrooms was beautiful. The air conditioner worked great. That is about all I can say positive.
Bookings at this property are non-refundable! There is a notice on the site that there is a no refund policy, that really bit me when several of my guests changed their plans. That is an unfortunate policy that I have not seen at any other property before.
The property manager was not communicative. I did not receive any communication from him before I arrived. I had to email and ask for the code to the property. I did not ask for the Wi-Fi password, thinking that it would be in a book at the house with details about the property. Usually, owners will include details like check out time and what they expect as a departing guest. There was nothing. We got in late, and I had to send a message requesting the information.
In the kitchen, while there was a large refrigerator, the water was not hooked up, so there was not any ice or filtered water and the tap water tasted like mud. The flooring was worn in several places and looked bad. The kitchen is poorly stocked. There are only a few dishes and hardly no staples.
I realize that grey and steel blue are the hot colors right now, but in this house, it felt cold and uninviting particularly since there was not a rug in the main living space to reduce the echo. There was only one end table, so there was not a lot of choice of where to set a beverage. There was not a lamp in the entire house, so it was an overhead light or nothing. All of that added to the prison or institutional feel. Oh, and as a bonus, the exterior doors to the back yard are not sealed, so we had a few unwelcomed visitors. There was a big TV in the main room, but the position and the lack of carpeting made the sound hard to hear where the couch is positioned. You could hear great in the kitchen, but not on the couch.
There is a large washer and dryer, powdered detergent, two irons and no ironing board, just odd. Why?
Each bedroom had a big TV, but some were missing the remote control, and none were on a swivel. In one of the bedrooms the TV did not face the main bed, so if you did want to watch TV in bed, you could not see it. I also don’t get the TV in every room, now most people are using their personal devices for ent
