Guilin Reed Flute Cave Hotels

"The customer service was absolutely outstanding. They front desk staff were very friendly and helpful, especially Siao Chou (小周) and Ting Ting (亭亭). They went out of their way to provide us with specific information about local tourist destinations and how to navigate the city. Our Guilin visit went well because of them. The only issue we had was the hotel only had one washer and dryer. They were mostly occupied during early morning and night. "

"The area around the property did not look good, but the property itself was very clean and nice. The staff were great and the food was even better. I did not like that they didn’t specify in their cite that their pool are is not finished and that construction is still ongoing."

"Great spot! Very attentive staff and free scooters to take around Guilin. Would recommended "

"Staff was nice, Lily who worked outside was super friendly. "

"Very convenient to the city center, right in the heart of the action. Excellent service. Breakfast was particularly thoughtful. The tourist information was also very detailed. Very satisfied. I'd definitely stay there again."

"Not the best expert: I arrived without local WiFi but taxi drivers didn’t know where to locate this place. They called the number I gave to them and there wasn’t anyone answering. I had to find a local hotel to stay. When I later asked for refund, they said they kept the room and refused the refund. Overall, pretty terrible."

"Great location , good size clean rooms, decent breakfast "

"Clean rooms.. great location.. breakfast was nothing to write home about"

"Located in small village resort with restaurants, shops, walking distance to the reed flute cave. Really good host ,sorted all the trips , taxi's. It's a nice place if you want to be away from main city. Excellent hosts. Only a 10min ride to the town. A******"