Hagerstown Regal Valley Mall Hotels

"Clean room. Very quiet. Conveniently located near two major roads so it was easy to find. The motel is located in the parking lot of a shopping mall with multiple restaurants also located in the parking lot, which gave us a wide selection of dinner offerings and shopping. The staff were very helpful when we had questions or needed something. Breakfast had multiple offering that satisfied everyone from our 8 year old to our 75 year old - cereals, eggs, sausage, breads, juice, etc. "

"Price was good breakfast could be better good was luke warm"

"It was a nice room "

"Breakfast was very good. Staff running breakfast was very helpful. Cleaning staff was great also."

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"although the girl and guy were very friendly at the front desk. felt the guy could look a little more presentable in the hospitality business for a Holiday Inn. Hair was all shaggy and did not look very clean for someone at the front desk. he looked more like a janitor "

"Clean room, convenient location to interstate, long time to check in due to shift change which is quite odd."

"Thank you for such a nice stay. "

"The first room we got at check-in had such a strong pet urine stench that we walked right out and back to the front desk. Our next room was not smelly so we stayed. The layout is very odd. The TV isn't really conveniently places to the bed(s) or couch so that was a little awkward. Finally, I went looking for a hair dryer because it wasn't in the bathroom and found it in the closet by the bed and window. However, I did not even take it out because a cockroach hurried out with the door. Thank goodness my daughter didn't see it. We only stayed one night and powered through it but won't be coming back. It's unfortunate because it really is a great location and the hotel looks clean and the staff is very nice and helpful. "