Rhodopes Mountains Luxury Hotel

"Ckean and beautiful, the

was amazing and the staff wonderful!! Thank you"

"

was nice"

"Very good included

facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee...

"Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko."

"Manager of reception was very unfriendly and uninformed. Other staff was wonderful. Food does not correspond exactly to 5 star hotel. I wish them to improve the quality of the food in the restaurant. In this direction can definitely do some work. Wonderful location of the hotel, the rooms are great /cleaned every day/, the beds large and comfortable. The

is good. One of the biggest advantages is silence."

"Big comfortable room, pleasent stuff, good

and massages"