Richmond Hotel with Pool

"Breakfast room"

"Room was clean but sheets had stains. We replaced them. Basic hotel but a good value. Breakfast minimal with no juice or oatmealt."

"Loved that the lap pool is now open 24 hours. Bocci ball court was nice. "

"The staff was grumpy. The room was small and filled with cheap furniture. The queen bed was uncomfortable. There was no receptical for doggie poop bags or even a marked doggie run."

"Great staff; great breakfast"

"Helpful staff and a wonderful, comfortable room!"

"We were in town for a soccer tournament and stayed one night. We paid $168 which seemed a little high compared to previous stays at La Quintas but not enough to be bothered by. Our first game was Saturday morning so after an early lunch we were hoping we’d be able to check in early, around noon.. We were told that would be fine but would cost another $23. We were tired so we didn’t complain but now we’re ~$185 in for the room. I would’ve been ok with that until we walked to our room and saw how dilapidated the place was and the strong musty smell throughout the hotel. The room seemed to be clean but it was hard to be sure because of the paint, grout, cracking, loose tiles, dusty vanity cabinet, etc. It wasn’t the worst hotel I’ve stayed in but those places were $50 rooms and what you’d expect at that price. Factoring the room rate with the condition of the property, this may be the worst hotel I’ve stayed at and I’ve stayed at.a lot over the years."

"There was a cockroach in the wall of our room. While the staff were setting up the extra bed, the cockroach crawled back into the wall, and no one acknowledged it or apologized. I had originally booked a double queen room, but instead of moving us to the correct room or relocating us, an extra bed was brought in from the hallway where it was stored with other items and squeezed into the room. We waited a very long time for the bed to be set up.The maintenance staff who handled the bed were kind and professional. However, the two front desk staff members we interacted with—both at check-in and when we came down to report the issue—were very nonchalant, did not address the situation appropriately, and did not offer any apology, which made the experience even more frustrating and disappointing."

"Yes"