Pillow-top beds, desk, iron/ironing board, free WiFi
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Reviews of La Quinta Inn by Wyndham Richmond South

2.5 out of 5
La Quinta Inn by Wyndham Richmond South
9040 Pams Ave, Richmond, VA

Reviews

7.0

Good

Rating 10 - Excellent. 256 out of 999 reviews" "
Rating 8 - Good. 297 out of 999 reviews" "
Rating 6 - Okay. 206 out of 999 reviews" "
Rating 4 - Poor. 130 out of 999 reviews" "
Rating 2 - Terrible. 110 out of 999 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Friendly staff. Clean lobby
Stayed 1 night in May 2024
Response from Heather on 13 May 2024
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. We are always striving to meet and exceed our guest's expectations. Our staff looks forward to serving you anytime in the future. Thanks again and take care!

2/10 Terrible

Alice

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Springs on bed were extremely poor and bothered our backs.
Stayed 1 night in Apr 2024
Response from Heather on 6 May 2024
Thanks for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operation through feedback such as yours. We will be taking the appropriate measures to address any problems to prevent any other occurrences. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

6/10 Okay

Christina

Liked: Staff & service
Ok hotel for passing through, yet smell of strong chlorine will hit you once you enter the lobby and your room. Seems slightly over priced for what you get.
Stayed 1 night in May 2024
Response from Heather on 6 May 2024
Thanks for rating your stay with us. The team is always striving to improve on our operation through feedback such as yours. We will be taking the appropriate measures to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast, great interior design, clean, but surrounding neighborhood seemed a little rundown
Stayed 5 nights in Mar 2024
Response from Heather on 24 Apr 2024
Thank you so much for rating your stay with us. We are pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime. Thanks again and take care.

6/10 Okay

Stephannie

Travelled with partner
Disliked: Cleanliness
Checked in around maybe 8pm; the room seem clean but it was not. The bathroom was still dirty hair in the bathtub, bathroom floor was filthy and worst of all there was a use razor underneath the sink! I told the front lady and all she did was noted it and gave me Clorox wipes so that I can clean the bathroom!
Stayed 1 night in Apr 2024
Response from Heather on 23 Apr 2024
Thank you so much for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations and appreciate the feedback so that we can improve on our operations. The team will be taking the appropriate measures to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

8/10 Good

Kerry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The bed was the most uncomfortable bed I've ever not had the pleasure to sleep in. It was hard and when you sat down on it, there was a sound like a drum underneath going off. There were some tears in the couch upholstery, but it wasn't too dirty. In the morning I luckily did not step on the weirdest caterpillar and then promptly checked out.
Stayed 1 night in Apr 2024
Response from Heather on 23 Apr 2024
Thank you for rating your stay with us. The team is always striving to improve on our operations through feedback such as yours. We will be taking the appropriate measures to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager on duty was the most pleasant man. He made us feel welcomed!
Stayed 1 night in Apr 2024
Response from Heather on 23 Apr 2024
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime. Thanks again and take care!

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was noisy and uncomfortable
Stayed 1 night in Apr 2024
Response from Heather on 23 Apr 2024
Thank you for rating your stay with us. The team is always striving to improve on our operations through feedback such as yours. We will be taking the appropriate measures to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Clean and convenient but limited food options near hotel
Stayed 1 night in Apr 2024
Response from Heather on 23 Apr 2024
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime. Thanks again and take care!

2/10 Terrible

Dameian

Stayed 1 night in Apr 2024
Response from Heather on 13 May 2024
Thank you for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operations. The staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast every morning quiet room everyone was so nice to
Stayed 4 nights in Apr 2024
Response from Heather on 18 Apr 2024
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff looks forward to serving you anytime. Thanks again and take care!

8/10 Good

DONALD

Travelled with family
Liked: Cleanliness
Property is close to the interstate 95.
Stayed 1 night in Apr 2024
Response from Heather on 18 Apr 2024
Thank you so much for rating your stay with us. The team appreciates the feedback as it helps to improve on our operations. We are always striving to meet and exceed our guest's expectations. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

8/10 Good

Khadijah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed type was ‘meh’. Like a glorified futon. Lots of ‘band-aids’ on stuff instead of updates.
Stayed 2 nights in Apr 2024
Response from Heather on 18 Apr 2024
Thank you so much for rating your stay with us. The team appreciates the feedback as it helps to improve on our operations. We are always striving to meet and exceed our guest's expectations. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

6/10 Okay

Matthew, Southampton

Liked: Staff & service
Disliked: Cleanliness
First I want to compliment the check-in process. I arrived late and the process was very speedy. I appreciated that. Cleanliness was not great. The halls has some trash left out by occupants and bathroom was just not spotless. I’m not sure who was eating breakfast but it didn’t seem like residents. More like the work crew. I’m glad they got a meal but a little surprised they didn’t have their own dining area.
Stayed 1 night in Apr 2024
Response from Heather on 18 Apr 2024
Thank you so much for rating your stay with us. The team appreciates the feedback as it helps to improve on our operations. We are always striving to meet and exceed our guest's expectations. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

6/10 Okay

helen

Travelled with family and small children
Disliked: Property conditions & facilities
Okay for one night but that's it. Beds are extremely uncomfortable and just awful. Not dingy but not clean either. We didn’t use the shower as it grossed us out. Breakfast is the hotel norm nothing special however there are signs that you are only allowed to eat in the Breakfast area abd not eat in your room.
Stayed 1 night in Apr 2024
Response from Heather on 18 Apr 2024
Thank you so much for rating your stay with us. The team appreciates the feedback as it helps to improve on our operations. We are always striving to meet and exceed our guest's expectations. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

10/10 Excellent

Diane

Travelled with pets
Chose it last minute to get out of storms while traveling. Place is clean and staff was friendly. I chose LaQuinta often because I travel with my therapy dog and they are consistently pet friendly
Stayed 1 night in Apr 2024
Response from Heather on 4 Apr 2024
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time with us. The team is always striving to meet and exceed our guests expectations. Our staff is looking forward to serving you in the future. Thanks again and take care!

8/10 Good

Thomas

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit dated but it’s workable. The hotel itself was very clean and the staff was wonderful. I would stay again. I would have liked breakfast to be earlier but it is what it is.
Stayed 2 nights in Mar 2024
Response from Heather on 27 Mar 2024
Thank you so much for rating your stay at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time here and we look forward to your return. The staff is always striving to meet and exceed our guests expectations. Thanks again and take care!

6/10 Okay

Thommy

Liked: Staff & service, amenities
it seemed like the prperty was mewly acquired and the new owners were attempting to make it better
Stayed 1 night in Mar 2024
Response from Heather on 21 Mar 2024
Thank you for rating your stay at La Quinta by Wyndham Richmond South. The team is always striving to improve on our operations through feedback such as yours. We will be taking the appropriate measures to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Heather on 18 Mar 2024
Thank you so much for rating your stay at La Quinta by Wyndham Richmond South. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guests expectations. Our staff will be looking forward to serving you in the future. Thanks again and take care!

2/10 Terrible

James, Oak Hill

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities
Horrible. Absolutely no parking. Extremely hard to maneuver around parking lot. Especially when you have drug dealers hanging out in there cars in the dead center of the parking lot making obvious sales & blocking anybody from getting around them with how narrow the parking lot is. Another guest had there TV extremely loud to where I could hear it thru the walls (this was at mid night) and the beds are extremely hard. Super thin mattresses on metal frames then creek with any sudden movement
Stayed 1 night in Mar 2024
Response from Heather on 18 Mar 2024
Thank you for sharing your experience with us. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operations through feedback such as yours. Our staff will be taking the appropriate measures to address any problems to prevent other occurrences. We hope to have the opportunity to serve you in the future. Thanks again and take care!

8/10 Good

Andreina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in. The room was clean but the odor of the cleaner was not too good. The breakfast was very poor in quality, just the waffles maybe were decent. Definetely what I paid but I think they can do better in the kitchen.
Stayed 1 night in Mar 2024
Response from Heather on 14 Mar 2024
Thank you for rating your stay at La Quinta by Wyndham Richmond South. The team is always striving to improve on operations through feedback such as yours. We will be taking the appropriate measure to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

8/10 Good

Steven

Travelled with family
Disliked: Property conditions & facilities
The only thing nice was the flooring, everything else below standard. Only a 1/2 roll of toilet paper can you believe that. The pillows on the beds were terrible. I stayed at 7 hotels in the last 21 days and this was the worst. Never again
Stayed 1 night in Mar 2024
Response from Heather on 10 Mar 2024
Thank you so much for rating your stay at La Quinta by Wyndham Richmond South. We are disappointed that we dropped the ball on meeting your expectations. The team is will be taking appropriate measures to address any problems to prevent other occurrences. Our staff hopes to have the opportunity to better serve you. Thanks again and take care!

8/10 Good

Christina

Stayed 2 nights in Mar 2024
Response from Heather on 29 Mar 2024
Thank you rating your stay with us. The team is always striving to improve on our operations through feedback such as yours. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Heather on 4 Mar 2024
Thanks for reviewing your stay at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your stay with us. The team is always striving to meet and exceed our guests expectations. Our staff looks forward to serving you again in the future. Thanks again and take care!

8/10 Good

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Heather on 4 Mar 2024
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your stay with us. The team is always striving to meet and exceed our guests expectations. Oir staff looks forward to serving you again in the future. Thanks again and take care!

2/10 Terrible

Jasmine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean. The drawers were full of dirt and it was not clean all over including the bathroom. We were not able to cancel our reservation and we stayed at another hotel. So I was charged for the 2 nights in a hotel that I didn't even stay at. Very disappointed
Stayed 2 nights in Feb 2024
Response from Heather on 4 Mar 2024
Thank you for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operations through feedback such as yours and we will be taking the appropriate measures to address any problems. The staff hopes to have the opportunity to serve you again in the future.

6/10 Okay

andrea, fall river

Travelled with family and small children
Liked: Staff & service
Bathroom was dirty and beds were not that comfortable.
Stayed 1 night in Feb 2024
Response from Heather on 22 Feb 2024
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operations. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

10/10 Excellent

reyes

Stayed 1 night in Feb 2024
Response from Heather on 11 Feb 2024
Thank you so much for rating your stay here at La Quinta Richmond South. We are so pleased you enjoyed your stay with us. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime in the future. Thanks again and take care!

4/10 Poor

michael

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Forget about breakfast
Bathroom was in awful condition and forget about breakfast since they serve it a 7am. Too late for travelers on the go. It was obvious that they know that and didn't want to provide breakfast.
Stayed 1 night in Feb 2024
Response from Heather on 5 Feb 2024
Thank you so much for rating your stay with us at La Quinta by Wyndham Richmond South. We are disappointed that we dropped the ball on meeting your expectations. Rest assured, the team will be taking the appropriate measures to address any problems to prevent future occurrences. Our staff will be looking forward to better serving you in the future. Thanks again and take care!

10/10 Excellent

Carmen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean the place is, they are dog friendly, super convenient and the staff at the front super super friendly and the lobby smells so good. I would definitely come back.
Stayed 1 night in Feb 2024
Response from Heather on 2 Feb 2024
Thank you so much for rating your stay at La Quinta by Wyndham Richmond South. I will share your comment with the team, whom I'm sure will be encouraged by your remarks. We are always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime. Thanks again and take care!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heather on 31 Jan 2024
Thank you for sharing your ratings for La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time with us. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you in the future. Thanks again and take care!

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
None
Response from Heather on 31 Jan 2024
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operations. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

4/10 Poor

kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heather on 31 Jan 2024
Thank you for sharing your ratings for La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time with us. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you in the future. Thanks again and take care!

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right and it was clean and pet-friendly. The TV didn't work, but the coffee maker, refrigerator, and microwave were handy.
Stayed 1 night in Jan 2024
Response from Heather on 26 Jan 2024
Thank you for rating your stay here at La Quinta by Wyndham Richmond South. The team is always striving to improve on operations through feedback such as this. We will be taking the appropriate measures to address any problems to prevent future occurrences. Our staff looks forward to serving you anytime. Thanks again and take care!

6/10 Okay

Ken

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was busy and very loud - cheap construction of lumber and not masonry was the cause
Stayed 1 night in Jan 2024
Response from Heather on 26 Jan 2024
Thank you for rating your stay here at La Quinta by Wyndham Richmond South. The team is always striving to improve on operations through feedback such as this. We will be taking the appropriate measures to address any problems to prevent future occurrences. Our staff looks forward to serving you anytime. Thanks again and take care!

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoy this location.
Stayed 6 nights in Jan 2024
Response from Heather on 24 Jan 2024
Thank you for rating your stay with us at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff looks forward to serving you anytime. Thanks again and take care!

6/10 Okay

Glenn

Stayed 1 night in Jan 2024
Response from Heather on 19 Jan 2024
Thank you for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team is always striving to improve on our operations. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

10/10 Excellent

Kurdy

Stayed 1 night in Jan 2024
Response from Heather on 5 Feb 2024
Thank you so much for rating your stay with us at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time here. The team is always striving to improve on our operations. Our staff is looking forward to serving you anytime. Thanks again and take care!

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Heather on 10 Jan 2024
Thank you for rating your stay with us at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff is looking forward to serving you anytime. Thanks again and take care!

10/10 Excellent

Alona

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staffs
Stayed 1 night in Dec 2023
Response from Heather on 10 Jan 2024
Thank you for rating your stay with us at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff is looking forward to serving you anytime. Thanks again and take care!

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sorry state of room
This is budget lodging. Knowing that, my expectations are already low and I was still disappointed. The bathroom was in horrible condition, the shower walls and tub were peeling, it looks like they tried to paint it with wall paint! Shower head was moldy... as if no one ever tried to clean it. Everything in the room was decaying... the curtains were ripped and ragged. Never coming back.
Stayed 1 night in Dec 2023
Response from Heather on 10 Jan 2024
Thank you for sharing your experience here with us. We are disappointed that we dropped the ball on meeting your expectations. Please rest assured we will be taking the appropriate measures to address any problems to prevent other occurrences. The team is always striving to improve on our operations. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I booked a two night stay for my employee. He put the do not disturb sign on the door since he was sleeping during the day. The cleaning staff came and woke him up every thirty minutes and then tried to kick him out of the room by saying he needed to check out. He kept telling them that he had the room for two days and did not need it cleaned right now. This occurred from 8 am till 11:30 am. This should not have continued to go on for so long after the first time of telling the staff.
Stayed 1 night in Jan 2024
Response from Heather on 10 Jan 2024
Thank you for sharing your experience here with us. We are disappointed that we dropped the ball on meeting your expectations. Please rest assured we will be taking the appropriate measures to prevent this type of situation. The team is always striving to improve on our operations. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!

10/10 Excellent

VIRGINIA, spring valley

Stayed 1 night in Jan 2024
Response from Heather on 24 Jan 2024
Thank you for rating your stay with us at La Quinta by Wyndham Richmond South. We are pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff looks forward to serving you anytime. Thanks again and take care!

6/10 Okay

Maireni, Brooklyn New York

Travelled with family
Liked: Cleanliness
The hotel was **cleaned** and well-maintained, which is always a plus. However, the **beds were on the cheap side**. This could be a dealbreaker for some people who are looking for a comfortable and restful night's sleep. Overall, the hotel is a decent option for those who are looking for a budget-friendly stay and don't mind sacrificing a bit of comfort.
Stayed 2 nights in Dec 2023
Response from Heather on 5 Jan 2024
Thank you for rating your stay with us at La Quinta by Wyndham Richmond South. We are always striving to meet and exceed our guests expectations. The team will use the feedback to improve on operations. Our staff is looking forward to serving you anytime in the future. Thanks again and take care!

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Good overall, near distant to shopping and airport, bathroom needed more care, otherwise is okay, I would return
Stayed 2 nights in Dec 2023
Response from Heather on 31 Dec 2023
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We appreciate the time you took to share your experience. Our team is always striving to improve on our operations. The staff is looking forward to serving you in the future. Thanks again and take care!

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice.
Sonny the manager is very professional and welcoming. We have stayed here a few times while visiting relatives in Richmond. Pets are welcome which is important to us. The rooms are very clean and breakfast is convenient. The hotel is in the process of replacing their beds, furniture and lamps. We did not hear any noise nor experience any inconvenience from the upgrade taking place. The location cannot be beat. Plenty of choices to eat local. (Quinto Sol Mexican Grill recommendation) (Half-Way House Restaurant on Jefferson Davis is a great historic landmark with fine dining) We look forward to our next stay at LaQuinta Richmond South.
Stayed 2 nights in Dec 2023
Response from Heather on 29 Dec 2023
Thank you for rating your stay with us. We are pleased you enjoyed your stay. Tne team is always striving to meet and exceed our guests expectations. Our staff will be looking forward to serving you anytime. Thanks again and take care!

4/10 Poor

Teyanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Heather on 29 Dec 2023
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We are disappointed that we dropped the ball on meeting your expectations. Our team is always striving to improve on our operations through feedback such as this. The staff hopes to have to opportunity to better serve you in the future. Thanks again and take care!

2/10 Terrible

Katie

Stayed 1 night in Dec 2023
Response from Heather on 29 Dec 2023
Thank you for rating your stay at La Quinta by Wyndham Richmond South. We are disappointed that we dropped the ball on meeting your expectations. Our team is always striving to improve on our operations through feedback such as this. The staff hopes to have to opportunity to better serve you in the future. Thanks again and take care!

6/10 Okay

Amy

Travelled with family and small children
The hotel was not bad, basic but clean. The bed base on the hand is very noisy, every time you turned the noise was disturbing.
Stayed 1 night in Dec 2023
Response from Heather on 24 Dec 2023
Thank you for rating your stay here at La Quinta by Wyndham Richmond South. Our team is always striving to meet and exceed our guest's expectations, which can be done through feedback such as yours. The staff hopes to have the opportunity to serve you in the future. Thanks again and take care!

8/10 Good

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Heather on 21 Dec 2023
Thank you for rating your stay with us at La Quinta by Wyndham Richmond South. We our pleased that you enjoyed your time here. Our team is always striving to meet and exceed our guests expectations. The staff will be looking forward to serving you anytime. Thanks again and take care!