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Reviews of Wind River Hotel and Casino

3.5 out of 5
Wind River Hotel and Casino
10269 WY-789, Riverton, WY

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 566 reviews" "
Rating 8 - Good. 151 out of 566 reviews" "
Rating 6 - Okay. 58 out of 566 reviews" "
Rating 4 - Poor. 21 out of 566 reviews" "
Rating 2 - Terrible. 26 out of 566 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Earna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Easy checking!
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet. Front Desk personnel very friendly and helpful. Extra coupon discounts for breakfast and play. This was by far the best place to stay.
Stayed 7 nights in Mar 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital and comfortable beds
Stayed 2 nights in Feb 2024

2/10 Terrible

Kelly

Stayed 1 night in Mar 2024

8/10 Good

jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yup
Stayed 1 night in Mar 2024

2/10 Terrible

MINH

Stayed 1 night in Mar 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Property was just ok. Everything a bit dated. Not enough casino tables open. Nothing open up before 9-10 and no tables before 11am.
Stayed 1 night in Mar 2024

6/10 Okay

john

Stayed 2 nights in Feb 2024

10/10 Excellent

Sheridan, Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

2/10 Terrible

Craig

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
We have stayed here 20 plus times in the last couple years. This last time I ended up with 5 charges on my credit card. They not only double billed me for the rooms, they charged me $100 for a missing comforter. We did not take a comforter. They have taken the last dollar from me they will ever get.
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room. Quiet place to relax for the night. Very kind staff in all areas.
Stayed 1 night in Feb 2024

6/10 Okay

Stacey

Travelled with family
The property needs upgraded but staff are lovely.
Stayed 1 night in Feb 2024

8/10 Good

Audrey, Lovell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James, Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean, comfortable rooms
Stayed 3 nights in Jan 2024

10/10 Excellent

warren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very comfortable room.
Stayed 1 night in Jan 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Sheryl

Stayed 2 nights in Jan 2024

6/10 Okay

Jennifer, Rawlins

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too noisy. had to sleep with the tv on. The fan for the heater/ac didn’t work. It tried but make awful noises then fizzled out.
Stayed 1 night in Jan 2024

8/10 Good

Theresa

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and reasonably priced
Stayed 2 nights in Dec 2023

10/10 Excellent

Julene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Britni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and very nice for the price
Stayed 1 night in Nov 2023

8/10 Good

Davie

Stayed 2 nights in Nov 2023

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tammarica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where very clean the restaurant choice was ok but not great but typical of a modern casino
Stayed 2 nights in Oct 2023

6/10 Okay

Kristie, baggs

Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Pedro

Liked: Staff & service, room comfort
Pretty dead for a Saturday night, rooms were a lot better a few years ago. Casino sucked never win, never going again I’ll go to Wendover instead!
Stayed 1 night in Oct 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Very fun and good area!
Stayed 1 night in Oct 2023

8/10 Good

Johnna

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They are not very friendly people . The room was clean but to noisy to get good sleep between the heat sounding like a jet to the loud fridge that didnt get cold to the ice and pepsi machines it was a long restlesss night I would not stay there again.
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and everyone was very helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Had to ask for help with TV, phone did not work.
Stayed 1 night in Oct 2023

2/10 Terrible

Donald

Stayed 1 night in Oct 2023

10/10 Excellent

Gipsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and employees are always nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Eugene, Langhorne

Stayed 1 night in Oct 2023

4/10 Poor

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in on Oct. 19th was a nightmare. I waited over 5 minutes while the clerk was taking a reservation in the back office. She had the customer on speaker phone and I heard his entire credit card number. She then greeted me with a terse "hi" and informed me they didn't have my reservation. I showed her my Expedia confirmation and told her I was concerned that I would be billed for a no-show. She would not address this and just kept repeating that they didn't have my reservation and finally threatened to call Security. She refused to let me speak to a manager. She did give me a room at the same rate, and I had to call Expedia myself to cancel the reservation. The next morning a more professional woman at the desk assured me I was not billed for a no-show. She did express concern at how I was treated and apologized. Also my TV indicated "your receiver is not connected" and so rather than deal with the clerk a second time I went without TV during my stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Location and conditions are okay
Stayed 1 night in Oct 2023

8/10 Good

Melissa

Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

4/10 Poor

steve

Stayed 1 night in Sep 2023