Verified
10/10 Excellent
David
7 Jun 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David
Stayed 1 night in Jun 2026
Hôtel Universel in Rivière-du-Loup
4.0 star property
Travelers splash in the indoor pool with waterslide or gather around the firepit at this Rivière-du-Loup hotel offering 24-hour services and convenient self-parking
Choose dates to view prices
Photo gallery for Hôtel Universel in Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup offers an indoor pool with waterslide and lifeguard. Enjoy a firepit for evening relaxation and dine at Restaurant Boreal with international cuisine. Free WiFi, extended parking, outdoor furniture, and multilingual staff enhance your stay.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Parking included
- Free Wi-Fi
The current price is HK$1,265
HK$1,265
HK$1,505 total
includes taxes & fees
14 Jul - 15 Jul
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Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Classic Room, 2 Queen Beds
Classic Room, 2 Queen Beds
8.88.8 out of 10
Excellent
132 reviews
(132 reviews)
- 312 sq ft
- Sleeps 4
- 2 Queen Beds
- Free Wi-Fi
View all photos for Excellence Room 2 Queen Beds
Excellence Room 2 Queen Beds
8.68.6 out of 10
Excellent
50 reviews
(50 reviews)
- 312 sq ft
- Sleeps 4
- 2 Queen Beds
- Free Wi-Fi
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
9.29.2 out of 10
Wonderful
60 reviews
(60 reviews)
- 312 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free Wi-Fi
View all photos for Excellence Room
Excellence Room
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
- 312 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
- Free Wi-Fi
View all photos for Privilege Club Room
Privilege Club Room
9.09.0 out of 10
Wonderful
39 reviews
(39 reviews)
- 325 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed OR 1 Double Murphy Bed
- Free Wi-Fi
View all photos for Classic Room, 1 Queen Bed
Classic Room, 1 Queen Bed
9.49.4 out of 10
Exceptional
56 reviews
(56 reviews)
- 312 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed
- Free Wi-Fi
View all photos for Classic Room, 2 Queen Beds, Pool View
Classic Room, 2 Queen Beds, Pool View
7.07.0 out of 10
Good
24 reviews
(24 reviews)
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free Wi-Fi
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About the area
Located in Rivière-du-Loup, Hôtel Universel in Rivière-du-Loup is connected to the convention centre. Musee du Bas St Laurent and Manoir Fraser are cultural highlights, and some of the area's activities can be experienced at Club De Golf De Riviere-Du Loup and Riviere-du-Loup Saint-Simeon Ferry. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Rivière-du-Loup travel guide
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
What's nearby
Parc des Chutes5 min drive - 3.0 km- Musee du Bas St Laurent18 min walk - 1.6 km
- Cegep De Riviere-du-Loup3 min drive - 1.9 km
- Centre Culturel Berger4 min drive - 2.6 km
- St. Lawrence Exploration Centre10 min drive - 10.3 km
Restaurants
- Brulerie Ange Ou Démon3 min drive
- Subway16 min walk
- McDonald's13 min walk
- L'Innocent3 min drive
- Tim Hortons15 min walk
About this property
Hôtel Universel in Rivière-du-Loup
- Upscale family-friendly hotel connected to the convention centre
- You can look forward to a firepit, dry cleaning/laundry services and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to a Swedish massage, a body wrap or a manicure/pedicure at UniverSpa, the on-site spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
- Other perks include:
- An indoor pool, along with a waterslide and a lifeguard on site
- Free self-parking and extended parking
- Cooked-to-order breakfast (surcharge), an electric car charging station and a banquet hall
- Outdoor furniture, luggage storage and multilingual staff
- Guest reviews speak highly of the pool, helpful staff and location
- Room features
- All 300 individually furnished rooms have perks such as air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
- More amenities include:
- Recycling and LED light bulbs
- Bathrooms with hairdryers
- Flat-screen TVs with cable channels
- Fridges, microwaves and free infant beds
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Free extended parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
- A bar/lounge
- A restaurant
Restaurants on site
- Restaurant - Boreal
Things to do
- 24-hour gym
- Bicycle storage
- Billiards/pool table
- Full-service spa
- Indoor pool
- Waterslide
Family friendly
- In-room cot
- In-room microwave
- In-room refrigerator
- Indoor pool
- Laundry facilities
- Lifeguards on site
- Soundproofed rooms
- Waterslide
Conveniences
- 24-hour front desk
- ATM
- Laundry facilities
- Luggage storage
- Vending machine
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
Business services
- 183 square feet of conference space
- 24-hour business centre
- Meeting rooms
Outdoors
- Firepit
- Outdoor furniture
Full-service spa
- 12 treatment rooms
- Body scrubs
- Body wraps
- Couples treatment rooms
- Facials
- Hot stone massages
- Hot tub
- Manicures/pedicures
- Reflexology
- Sauna
- Spa open daily
- Swedish massages
- Thalassotherapy
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar near toilet
- Lift
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 1 building
- 6 floors
- Banquet hall
- Built in 1973
- Fireplace in lobby
- Lifeguards
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Free cot
- Hypo-allergenic bedding
Bathroom
- Hair dryer
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Coffee/tea maker
- Limited room service
- Microwave
- Refrigerator
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Desk chair
- Free local calls
- Individual decor
- Individual furnishings
- Iron/ironing board
- LED lighting
- Phone
- Recycling
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
- Pet fee: CAD 40.24 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Spa fee: CAD 45
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 054854, 2026-11-30
We should mention
Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
Frequently asked questions
Does Hôtel Universel in Rivière-du-Loup have a pool?
Yes, this property has an indoor pool. Pool access is from 8:30 AM to 10:00 PM.
How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?
As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 14 Jul 2026 start from HK$1,265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hôtel Universel in Rivière-du-Loup pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.
How much is parking at Hôtel Universel in Rivière-du-Loup?
Self-parking and extended parking are free at this property.
What time is check-in at Hôtel Universel in Rivière-du-Loup?
Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.
What time is check-out at Hôtel Universel in Rivière-du-Loup?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Hôtel Universel in Rivière-du-Loup located?
This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Centre Culturel Berger and Club De Golf De Riviere-Du Loup are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Hôtel Universel in Rivière-du-Loup Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 1245 out of 2131 reviews
10 - Excellent
1,245
Rating 8 - Good. 541 out of 2131 reviews
8 - Good
541
Rating 6 - Okay. 215 out of 2131 reviews
6 - Okay
215
Rating 4 - Poor. 84 out of 2131 reviews
4 - Poor
84
Rating 2 - Terrible. 46 out of 2131 reviews
2 - Terrible
46
Reviews
Verified
10/10 Excellent
Diane
14 Jun 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent pool and waterslide. Very nice restaurant ans spa services.
Diane
Stayed 1 night in Jun 2026
Verified
10/10 Excellent
Kristin
15 Jun 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff! Nice place to! Will definitely book there again!
Kristin
Stayed 1 night in Jun 2026
Verified
10/10 Excellent
Vanessa
7 Jun 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, comfortable, and lots of amenities
Vanessa
Stayed 1 night in Jun 2026
Verified
10/10 Excellent
Linda
15 Jun 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with courteous staff. Bed was comfortable, the room was clean, and we had a sliding door, making it very easy to take our pup out when needed.
Linda
Stayed 1 night in Jun 2026
Verified
10/10 Excellent
Bernice
7 Jun 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff thank you
Bernice
Stayed 1 night in Jun 2026
Verified
10/10 Excellent
Steven
29 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The food in the restaurant was excellent.
Steven
Stayed 1 night in May 2026
Verified
10/10 Excellent
Sean
4 Jun 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late, tired and weary. Greeted by friendly staff given a clean cozy room. Morning coffee was excellent in room and in the nice restaurant. Would stay here again. Staff are A1.
Sean
Stayed 1 night in Jun 2026
Verified
6/10 Okay
Linda
6 Jun 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for traveling, have stayed there many times but this time the room we stayed in had a very loud banging AC/ air conditioner which kept us awake all night.
Linda
Stayed 1 night in Jun 2026
Verified
8/10 Good
Yvonne
17 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, restaurant is terrific, staff pleasant, helpful and accommodating of non French speakers
Yvonne
Stayed 1 night in Apr 2026
Verified
8/10 Good
Laurence
27 Feb 2026
Liked: Cleanliness, staff & service, amenities
Clean room, really nice staff
Laurence
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Donald
1 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Great restaurant meal, comfy beds
Donald
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Jennie
17 Dec 2025
Liked: Cleanliness, staff & service, amenities
Nice staff and room for the price
Jennie
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Anita
15 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great
Anita
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Wylie
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Pool and room were great
Wylie
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
CRAIG
25 Nov 2025
Liked: Cleanliness, staff & service
Beautiful location and nice pool
CRAIG
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Varun
14 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, was able to check in 30 minutes early. Decent stay.
Varun
Stayed 1 night in Dec 2025
Verified
8/10 Good
Nicole
29 Dec 2025
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms, and right of the highway
Nicole
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jean-Francois
6 Nov 2025
Liked: Cleanliness, staff & service, amenities
Amazing hotel super restaurant access from the hotel !
Jean-Francois
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Colbie
14 Jan 2026
Liked: Cleanliness, property conditions & facilities
Room was great, pool was awesome, slide was sketchy. Bar was great!
Colbie
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Spencer
2 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff. Clean and comfortable room
Spencer
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Marie-Eve
25 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room and pool
Marie-Eve
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Danny
2 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Pool is perfect
Danny
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Ahmed
7 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and excellent quality
Ahmed
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kathleen
18 Jan 2026
Liked: Cleanliness, staff & service, amenities
We were there for 3 nights for a hockey tournament. Greatest hotel. Prestige rooms arena really nice and clean. Courteous staff. The kids really enjoyed the pool, hot tub and water slide. Highly recommend this hotel. We will be back for sure!
Kathleen
Stayed 3 nights in Jan 2026