Dear ARIF,Thank you for recently staying with us.We sincerely apologize if your experience did not meet your expectations. We would appreciate additional feedback on where we can improve on as we hope we can welcome you again soon.Kind regardsFady Sawaya Area General Manager

Dear Salman,Thank you for choosing the Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing the 5* score. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience.We value your patronage and look forward to welcoming you again in the future. Kind regards, Fady Sawaya, Area General Manager Riyadh Central & Eastern Province Hotels

Dear Guest,Thank you for recently staying with us.We sincerely apologize if your experience did not meet your expectations. We would appreciate your feedback on the areas we can improve.We look forward to welcoming you again.Kind regardsFady Sawaya - Area General Manager

Dear Rodrigo,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the 5* rating.We are so happy you had a successful experience with us and we look forward to welcoming you again soon, until then, please recommend us to your friends and family.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Greetings from the Crowne Plaza Riyadh Hotel & Convention Centre. On behalf of the team, I would like to thank you for staying with us and for sharing your amazing 10/10 review. We are very happy you experienced the hospitality and guest service of our associates from different departments. We are also delighted you mentioned the hotel cleanliness, our spacious rooms and our amazing staff. Tahani and Naser are humbled with the mention and we appreciate the personal recommendation. We look forward to welcoming you again.Kind regards, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Hafeez,Thank you so much for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the wonderful review.We are so happy you had a great experience both at the hotel and the restaurants and we look forward to welcoming you again soon.Please recommend us to your friends and family.Best regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Mawaheb, Thank you so much for your great feedback on your stay at the Crowne Plaza Riyadh Hotel & Convention Centre. Thank you for your comments about our convenient location. We are very happy you had a nice time with us and we hope to welcome you back again soon. Kind regards Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear April, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Kind regards, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Hamza,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the lovely review.We are so happy you had an amazing 5* experience with us and we look forward to welcoming you again soon.Please recommend us to your friends and family.Warm regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Tom,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the 5* rating.We are so happy you had a good experience with us and we look forward to welcoming you again soon.Please recommend us to your friends and family.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Alain, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have taken to share your review of our hotel. We are delighted to see the 10/10 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Abdullah,Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the excellent score.We are so happy you had an amazing experience with us and we look forward to welcoming you again soon.Kind regardsFady Sawaya, Area General Manager Riyadh Central & Eastern Province Hotels

Dear Dr.Ibrahim,Thank you so much for taking the time to review your experience at the Crowne Plaza Riyadh Hotel & Convention Centre.We are so happy you enjoyed the hospitality of Khalid, Tahani and the team. We will pass on your lovely words to them and we hope we can welcome you again soon.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Luay,Thank you for choosing to stay at the Crowne Plaza Riyadh Hotel & Convention Centre.We are so pleased our convenient location was suitable for you and we hope to welcome you again very soon.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Huda,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the rating.We are so happy you had a good experience with us and we look forward to welcoming you again soon.Please recommend us to your friends and family.Warm regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Soma,Thank you for choosing to stay at the Crowne Plaza Riyadh Hotel & Convention Centre and for the wonderful review.We are so happy you had a good experience with us. We acknowledge your remark about more indian dishes and we hope we can welcome you again soon.Kind regardsFady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Dr. Ibrahim,Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Elizabeth, Thank you so much for your great feedback on your stay at the Crowne Plaza Riyadh Hotel & Convention Centre. We are thrilled to receive your comments, we value these so high, especially that is coming from a regular guest. Providing our valuable guests with great hospitality is a priority for us. Thank you for your comments about our staff, hotel cleanliness and our great food offering. We hope to welcome you back again soon. Kind regards Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Michael, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 5/5 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Salman, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. Guest feedback is very important to us and we apologize for any inconvenience you may have faced during your stay. It would be great to have some information around your low score so that we can work on any required remedies. We value your patronage and an hope to have the opportunity to welcome you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Mashari, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to read in your comments that you like our hotel and you had a nice stay; thank you for the 5/5 rating that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Brandon, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to read in your comments that you had a wonderful stay and to read your commendation of our concierge and housekeeping colleagues is rewarding. Hope to have another opportunity to serve you in the further and the team is looking forward to deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Saleh, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the high rating you have given us. The team is looking forward to your next visit, and we assure you of our best services at all times. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Ghadah, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to see the 10 ratings that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Husam, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. It is great to know that you had a good experience. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Mohammad, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. My apologies for not meeting your expectations in terms of the breakfast; the team is aware of this and will look into your stay journey. We value your patronage and hope to welcome you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. It is rewarding to see the 10 ratings that you have given us. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Mohammad, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. Guest feedback is very important to us, please note that our rooms are cleaned upon each check-out and ready rooms are always refreshed, it is alarming to read your comments about our staff services and attitude, we will definitely look into this. Hope this will deter you from staying with us again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Adamos, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. We appreciate the ratings you have given us. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Emilio, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. We are absolutely delighted to see the 10 ratings you have given us. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Zouheir, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing your review of our hotel. We are delighted to see the 10/10 rating you have given us. Sorry that we were not able to give you a room upgrade during your stay, as we were on high occupancy at the time. Let us know in advance when you stay with us again in the future and we will try to allocate a suitable room for you. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear John, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing your review of our hotel. Sorry to see the low score that you have given us. Guest feedback is very important to us and we would appreciate it if you could share with us the details pertaining to the low score. We value your patronage and hope you will stay with us again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear John, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to welcome you back and to know that you enjoyed your stay with us. It is rewarding to see the 10/10 rating you have given us. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Faisal, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the high rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Valued Guest, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share your review of our property. It is rewarding to receive 5/5 ratings and to read in your comments that you liked the location and the services of our staff. The team is looking forward to your next visit. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Wissam, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share your review of our property. It is rewarding to see the 10/10 rating that you have given us and to read in your comments about our service. The team is looking forward to your next visit. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Faisal, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us and to also read in your comments about the initiative taken by our colleague. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Mohammed, Thank you for choosing Crowne Plaza Riyadh RDC Hotel and Convention Center and for taking the time to share your review. We are delighted to see the full score of 10 that you have given us and to learn of our success in delivering a service that was perfect to your liking. We look forward to the opportunity of welcoming you again in the near future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Alok, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for taking the time to review our property. We are delighted to see the high rating that you have given us. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Ronaldo, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for taking the time to review our property. Your comments are highly valued and we are delighted to see the 10/10 rating that you have given us. It is rewarding to know that we have succeeded in providing a service worthy of the highest rating. We welcome you in the near future and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Mohammed, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for taking the time to review our property. We are delighted to see the 10/10 rating that you have given us and to read in your comments that you had a nice experience and you like the hotel. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Ridha, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for taking the time to review our property. We are delighted to see the 10/10 rating that you have given us and to read in your comments about some of the factors that were the highlights of your stay. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Faisal, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the high rating that you have given us. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Valued Guest, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for taking the time to review our property. We are delighted to see the high rating that you have given us. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Marina, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center, we are delighted to see the 10 rating that you have given us. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Rashed, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for giving us a high rating. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels