Road Station - Sobanosato Rasseimisato

Overall can only rate it OK and not sure if would want to stay at this hotel if I do visit Nagoya again. Distance: ok ‘quite’ near to malls and Nagoya station, however if to drag luggage from station to hotel vice versa there is a challenge with the distance. Avoid underground walkway as is up and down stairs. Cleanliness: I was surprised on the hotel eco efforts, sure no cleaning to be done on daily and they will replace towels, provide the tea and bottled water. Do note the replaced new towels are placed inside plastic bag so not sure how this help with their eco claims. The ‘new’ towels are not that clean have spotted hair on the towels in the plastic bag 3 times during my 5 nights stay. Amenities are the very basic ones. Room: central aircon and super super hot, basically like no air ventilation. I was given a corner room facing the road and I must say sound proof very bad super noisy from the road traffic. The saving grace will be the staff at the reception, very helpful team.

⭐ 1-Star Review Giving one star due to unacceptable behavior from the property owner. We were treated poorly for checking out only 15 minutes late, including an invasion of personal space during checkout. Additionally, a forgotten personal item received no assistance or support afterward. This experience was extremely disappointing and should never happen to guests.

otel's location is excellent, being just a few minutes' walk from JR Gifu Station, making it very convenient for exploring both Gifu and nearby cities. The room was clean, comfortable, and had everything I needed for my stay. Although the rooms are compact, they are well designed and offer great value for money.