Hotel Castle Maria

2.5 star property
Hotel with an outdoor pool, near Tortola Cruise Ship Port

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November 2024

Photo gallery for Hotel Castle Maria

View from property
Free WiFi, bed sheets
Free WiFi, bed sheets
View from property
Interior entrance

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 3 of 4 rooms

Standard Triple Room

Highlights

Air conditioning
Fridge
TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

Standard Double Room

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Single Room

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Map
Road Town, Road Town, Tortola

What's nearby

  • Tortola Cruise Ship Port - 10 min walk
  • Anegada Island - 6 min drive
  • Nanny Cay - 6 min drive
  • Cane Garden Bay Beach - 14 min drive
  • Trunk Bay Beach - 15 min drive

Getting around

  • Tortola (EIS-Terrance B. Lettsome Intl.) - 14 min drive

Restaurants

  • ‪Beans - ‬9 min walk
  • ‪Omar’s Dockside - ‬7 min drive
  • ‪Botella - ‬11 min walk
  • ‪Virgin Queen - ‬2 min walk
  • ‪The Pub Fort Burt - ‬18 min walk

About this property

Hotel Castle Maria

Property highlights
Close to Tortola Cruise Ship Port, Hotel Castle Maria provides amenities such as a bar. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • A reception hall
Room features
All guest rooms at Hotel Castle Maria boast comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Fridges, on-request microwaves and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Microwave (on request)
  • Fridge

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 1 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Castle Maria Road Town
Hotel Castle Maria
Castle Maria Road Town
Castle Maria
Hotel Castle Maria Tortola/Road Town
Castle Maria Hotel
Hotel Castle Maria Hotel
Hotel Castle Maria Road Town
Hotel Castle Maria Hotel Road Town

Frequently asked questions

Does Hotel Castle Maria have a pool?

Yes, this property has an outdoor pool.

Is Hotel Castle Maria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castle Maria?

This hotel doesn't offer parking.

What time is check-in at Hotel Castle Maria?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Castle Maria?

Checkout is at noon.

Where is Hotel Castle Maria located?

Situated near the beach, this hotel is within a 15-minute walk of Her Majesty’s Prison Museum and Tortola Cruise Ship Port. Road Town Methodist Church and St. George’s Anglican Church are also within 10 minutes.

Hotel Castle Maria Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 35 reviews" "
Rating 8 - Good. 5 out of 35 reviews" "
Rating 6 - Okay. 13 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 8 out of 35 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dwight, Antigua

Business traveller
Liked: Staff & service
The view is great and the staff is very friendly. The property needs some upgrading but once that is done it can be a very good location
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a relatively good price. Shower heads were quite dated
Stayed 1 night in Mar 2020

6/10 Okay

THOMAS E

Liked: Cleanliness
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The assigned room was poorly arranged and furnished. The bed OK to sleep on but the rest of the furniture was trash. the tv had no knobs, an ancient model and did not work. The fridge was rusty inside and out and was not working and unplugged. Some furniture was missing doors. Balcony chairs were card Table chairs with a nylon cover disguise. construction garbage around the property and next to the entrance. cracks in the floor tile. Unfinished tile shower repairs with 5 different patterns of tile. No drinking glasses or ice or coffee or breakfast accommodation. we suspect the hotel was overbooked. Why would Expedia be booking overpriced rooms in such a poorly run and poorly equipped hotel. I have pictures to prove all this. Not enough parking available our car had to be parked out of the property overnight
Stayed 1 night in Feb 2020

6/10 Okay

neil

Liked: Cleanliness, staff & service
BVI visit
Reasonably priced but needs some upgrades
Stayed 3 nights in Feb 2020

8/10 Good

Anjan, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities
Older property has more of feel of guesthouse or dormitory. My room was very spacious with microwave. The shower has shutters which didn't close so there were some flies and bugs but no mosquitoes so it didn't bother me. The balcony was nice but the sliding door was off its wheels so it was very hard to move. Staff is very helpful and accommodated a late check out request. About 10 minute walk to ferry and 20 to the small downtown. In a safe residential area, there is a restaurant a few minutes by foot but nothing else around commercially.
Stayed 2 nights in Feb 2020

4/10 Poor

Deri, Virgin island

Travelled with group
Disliked: Cleanliness
It had roaches in the bathroom sink and shower the bed was not good shakes
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seemed to still be recovering from Irma. There were broken fixtures in the room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel was located within walking distance of ferries. Staff was awesome!!
Stayed 2 nights in Dec 2019

8/10 Good

Denny, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Island feel !
Hotel staff could not be more friendly & helpful. Great food at newly opened third floor restaurant.Excellant view of Road Harbour & Road Town.
Stayed 2 nights in Jan 2018

2/10 Terrible

small head, brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go
Entry door not secure, has lock that any body can pick,, room smell of smoke , bath room tile is commimg off...... I could stay no more than one night so i will be calling u expedia for my three day money back refund

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic hotel
Very basic hotel. Good for a night or two if you need to be close to downtown.

2/10 Terrible

H, United States of America

Disliked: Cleanliness, property conditions & facilities, room comfort
No internet provided by this hotel even though it said free WiFi when I was purchasing this hotel. That was quite dissapointing

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Needs an upgrade
if Breakfast is not being offered then please have utensils available.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing will surely return
My experience was great but I expecting room service or dine in

10/10 Excellent

Olga, the netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel became like family
very helpfull and friendly staff. Owner of hotel very helpfull, kind and gave a feeling of comfort during our stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very nice staff...however...
Expedia listed this as a hotel with breakfast included. There was no mention of breakfast at check in. The next morning I was in lobby area to access wifi and another person asked if there was breakfast and was told "no". The room itself was worn and mismatched, but bed was clean and A/C made it comfortable. There is no wifi in rooms, only in the lobby, which is advertised correctly....however, the lobby is partially open air and I was eaten by mosquitos any time I went there to use the wifi...and that was after spraying myself down with "off". In addition, most times I walked down to the lobby or past lobby to exit, the hallway typically smelled strongly of marijuana. I'm assuming it was other guests...but it was very strange to have at a hotel.

6/10 Okay

Todd

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM THIS PLACE
My stay was terrible, I didn't get the room that I reserved and the mattress was probably older than me and the pillow was big and hard, I requested a softer pillow but didn't get any. They say that they offer continental breakfast but toast, butter and coffee isn't breakfast. The WiFi is located in the lobby area, there's no WiFi in your room. This place is not worth the price that I paid. The service is terrible, the people at the front desk are holding for someone else and they don't know anything to be able to assist you. It was terrible and the room was just dirty and terrible. Whomever reading this don't go to that place

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel was clean and inexpensive. It was further from the centre of town than we expected, but still walkable.

6/10 Okay

Charles, Netherlands Antilles

Liked: Cleanliness
Disliked: Property conditions & facilities
Average accommodation
Not too bad, could of been more accommodating their breakfast was a waist of time toaster not working, lots of room for improvements.

4/10 Poor

malcolm, calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient to downtown
Welcomed to the Diwali celebration at the hotel which was gracious.However the deal included buffet breakfast and this was not provided.Coffee and toast were offered instead.Pool was dirty and pool furniture needs renewed.Locked doors at night included metal grilles which could only be opened externally so was a safety concern in the event of emergency.