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Reviews of Comfort Inn & Suites Rock Springs - Green River

2.5 out of 5
Comfort Inn & Suites Rock Springs - Green River
2622 Commercial Way, Rock Springs, WY

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

6/10 Okay

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have stayed here multiple times this year while moving our daughter to college or to visit her. The facility has some wear but it is clean and we haven’t had any issues to complain about.
Stayed 1 night in May 2024

10/10 Excellent

Charlee, Westcliffe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
My son stayed one of the two nights booked. He was told by the front desk staff the day he checked in that he would receive a discount since he had to change rooms due to there being a big pile of dog crap in the initial room, which is disgusting and says something about their cleanliness standards. However, no discount given as promised…
Stayed 2 nights in May 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been a lot better.
Stayed 1 night in May 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 2 nights in May 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Grace

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t great. My bathroom door handle was broken. The door to my room looked like someone pried it open. The hot tub jets didn’t work. The place was ran down. I wouldn’t recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Amenities
Perfect
Stayed 1 night in Apr 2024

8/10 Good

Larry, Denver

Travelled with partner
Liked: Cleanliness, staff & service
Good value and nice breakfast. Room was clean. All we needed for one night traveling thru Wyoming.
Stayed 1 night in Apr 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room was comfy. Convenient for traveling since it’s right off the highway.
Stayed 1 night in Apr 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants & shopping.
Stayed 1 night in Apr 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

LaNece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Pool for kids
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Travelled with partner
The bathroom sink drained slowly, the shower head was terrible, and the card readers didn’t work.
Stayed 6 nights in Mar 2024

4/10 Poor

Gwen

Business traveller
Disliked: Property conditions & facilities
Teenagers running in the hall - a ball team Dirty coffee pot Wind blowing in the bathroom vent
Stayed 1 night in Mar 2024

6/10 Okay

William Jarrod

Liked: Cleanliness, staff & service
Beds are very uncomfortable.
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy, breakfast was yummy, and the staff were all friendly. The only bummer was the pool was closed when we were there.
Stayed 2 nights in Feb 2024

4/10 Poor

willie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room key card didn't work. The door to the room looked as if a crowbar had been used in it at some point. The hot tub was broken. I just didn't feel safe as a single traveller.
Stayed 1 night in Feb 2024

6/10 Okay

Briana

Travelled with family
Liked: Cleanliness, staff & service
Okay place to stay , staff was friendly. Room was dated and pool was shut down while we stayed which was disappointing
Stayed 1 night in Feb 2024

4/10 Poor

Bob

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very poor hot tub
I actually booked this hotel stay due to the fact you advertised a hot tub. We came to ice fish all day and planned on using a Hot hot tub with working jets at the end of the day. The water in the tub was lwarm at best with absolutely no steam due to hot water. The jets weren’t any better with very little force. You need to either repair it or take it off your add.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Peggy

Stayed 2 nights in Feb 2024

8/10 Good

amy kelly

Travelled with family
Liked: Staff & service, property conditions & facilities
This is a convenient place to stay. The room was very clean, and we appreciated the friendly staff. We had early riser-noisy neighbors who woke us up, which was a bummer. We were disappointed by the breakfast and lack of healthy options other than mini yogurts apples, and oranges. Adding healthy cereal options would be really nice. Also, hotter coffee, please!
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key cards didn't want to work on multiple different times. Otherwise it was a nice stay
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Le Andra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we were looking for
We were able to have a little family birthday party and use the pool the kids had a great time perfect little place to stay in town to get away like we were away great customer service the front desk clerk was always prepared n standing at the front desk of anyone needed anything very nice young man
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher, Kingsport

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Conveniently located. Room was clean and beds were very comfortable. Dining options nearby. Would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin. Staff was very friendly. would stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Great accommodations and good breakfast as well.
Stayed 1 night in Dec 2023

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, room comfort
Very clean but for worn out furniture and ripped carpet that when replaced will make the room look like new.
Stayed 1 night in Dec 2023

8/10 Good

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Stayed 2 nights in Dec 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and worked well for our trip to Rock Springs. Breakfast was good and friendly staff.
Stayed 1 night in Dec 2023

8/10 Good

Judi, Juliustown

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and great breakfast!
Great hotel with large spacious rooms, all the modern amenities and everything was squeaky clean. The free breakfast included hot egg cheese omelettes, sausage and hash browns. Also included danish, toast, bagels, juices, oatmeal, cereal, yogurt, fresh fruit! What more could you ask for?
Stayed 1 night in Dec 2023

8/10 Good

Raymond

Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A got a clean and quiet room for under $100. And the hot breakfast was better than most hotels. Keep up the good work and I would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean, very friendly
Stayed 1 night in Nov 2023

8/10 Good

Ashlee

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jenna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Overall a great experience!!
Stayed 6 nights in Nov 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

James

Stayed 1 night in Nov 2023