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Best Western Plus Hotel Universo

4.0 star property
Hotel with a full-service spa, 6-minute walk to Basilica di Santa Maria Maggiore

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Universo

View from room
Restaurant
1 bedroom, premium bedding, memory-foam beds, minibar
Bar (on property)
1 bedroom, premium bedding, memory-foam beds, minibar
Best Western Plus Hotel Universo provides a convenient urban retreat near Basilica di Santa Maria Maggiore. Travelers can book spa treatments, work out at the gym, or grab something at the coffee shop. The attentive staff helps visitors make the most of their Roman holiday.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
The current price is HK$1,304
HK$1,569 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Comfort Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Family Room

  • Sleeps 4

View all photos for Junior Suite -two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite -two levels

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(226 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

1 bedroom, premium bedding, memory-foam beds, minibar

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, Multiple Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort king Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort twin Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room

1 bedroom, premium bedding, memory-foam beds, minibar

Small Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room - two levels

  • Sleeps 2

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About the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 35 min drive

Restaurants

  • ‪Centro - ‬2 min walk
  • ‪Caffé Washington - ‬1 min walk
  • ‪Mùn Rooftop Cocktail Bar - ‬4 min walk
  • ‪La Matriciana - ‬2 min walk
  • ‪Amedeo Ristorante - ‬1 min walk

About this property

Best Western Plus Hotel Universo

Upscale hotel near Basilica di Santa Maria Maggiore
Located close to Baths of Diocletian and Palace of Expositions, Best Western Plus Hotel Universo provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Take some time to relax at the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and a vending machine
  • A front desk safe, concierge services and ATM/banking services
  • Smoke-free property, a water dispenser and meeting rooms
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All 197 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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9.0 out of 10, Wonderful, 1,021 reviews
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HK$1,345 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Frequently asked questions

Is Best Western Plus Hotel Universo pet-friendly?

Yes, Best Western Plus Hotel Universo allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Universo?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Universo on 2 Dec 2025 start from HK$1,303.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Plus Hotel Universo?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Universo?

Checkout is at 11 AM.

Does Best Western Plus Hotel Universo provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of EUR 55 per vehicle applies.

Where is Best Western Plus Hotel Universo located?

Located in Rome City Centre, this spa hotel is within a 10-minute walk of Baths of Diocletian, Basilica di Santa Maria Maggiore and Palace of Expositions. Termini Tram Stop and Farini Tram Stop are within a 5-minute walk.

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Reviews

Best Western Plus Hotel Universo Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 1021 out of 1570 reviews
Rating 8 - Good. 384 out of 1570 reviews
Rating 6 - Okay. 122 out of 1570 reviews
Rating 4 - Poor. 28 out of 1570 reviews
Rating 2 - Terrible. 15 out of 1570 reviews

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Breakfast was good. Area was convenient to walking to various sites. Balcony was very nice to sit on at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great food options, close to the most famous landmarks of Rome. Neighborhood invites to walk around.
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and accessibility
Stayed 1 night in Oct 2025

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Termini station but that’s about all i can say about the area. We were inly there for two nights.
Stayed 2 nights in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Best Western Plus Universo for our first trip to Rome. We chose this as it is a trusted brand and very close to Termini station. Our room was very clean and equipped with amenities perfect for our needs, with a lovely balcony view! The property is a bit dated with very obvious signs of age but they are doing a great job maintaining a comfortable stay for their guests! All the staff we met were friendly and helpful! Would stay here again and highly recommend to other travellers looking for convenient location and friendly service!
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Able to walk to many shops. Easily accessible by train
Stayed 2 nights in Aug 2025

6/10 Okay

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious, staff was friendly and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice soft beds, rooms in great condition with good amentities and comfort. Full breakfast options. The rooftop restaurant had a nice view, but the food there was not superior.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Nice people, helpful. Good air conditioning!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Amenities
Room for large, breakfast was a little expensive, but it was wond wonderful with lots to choose fromextensive
Stayed 4 nights in Aug 2025

8/10 Good

HockEng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with location of property. Best Western Universo name easily recognized by taxi drivers, who had no difficulty in taking us back to hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and good location!
Stayed 2 nights in May 2025

10/10 Excellent

Esha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, close to restaurants, stores, the local market, and the Termini station. Great and complete breakfast buffet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location in the city center and very friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room was state-of-the-art with comfortable bedding, great climate control and beautiful bathroom with bathrobes. Breakfast each morning was well worth the Eur 18, with many deliciously prepared options on the buffet. The rooftop restaurant served great food and wine, witha full bar and great views. Staff was helpful. When I return to Rome, I will stay here again.
Stayed 4 nights in Sep 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Roma Termini.
Stayed 6 nights in Aug 2025

8/10 Good

Zheyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- close to the train station, very convenient transport. However the neighbourhood is full of tourists. It's near the train station, anyways. - nice staff. the receptionists help us to change rooms because of personal preferences. - rooms are clean and okay. it's not new though. - breakfast are good, in particular the freshly made omelette and coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Aug 2025

8/10 Good

Huguette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice walkable area
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay at.
Stayed 5 nights in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Great location for food and transport. Bed very comfortable.
Stayed 3 nights in Jul 2025

8/10 Good

Mariella

Liked: Cleanliness, amenities
Hotel is near termini and walking distant to good restaurants
Stayed 3 nights in Jul 2025