Very disappointing, and I feel compelled to share my experience to prevent other travelers from being misled by the overwhelmingly positive — and, in my view, highly questionable — reviews. There is not a single aspect of my stay that reflected the standards expected of a 4-star hotel.
1. Complete Lack of Temperature Control, Guests are not permitted to regulate the air conditioner in the room. The hotel activated the air conditioning remotely without my consent on one of the coldest mornings, when it was only 7°C outside.
2. Lukewarm Water Supply - do not expect you can have hot water for shower as the you will only get lukewarm water even you turn to the max temperature.
3. Appalling Hygiene Standards - women hair on fresh towels, visible blood stains on spare duvet (needed because the room has no heating!)
4. Unacceptable Noise and Rude, Unhelpful Staff - work outside the room at 11pm, and staff was not willing to offer any help.
