There were definitely some positive aspects to this stay. The location is excellent, the pre-checkin videos made accessing the property very easy, and the balcony was wonderful at night. Additionally, the AC worked perfectly and kept us nice and cold during a major heat wave.
Unfortunately, the property fell incredibly short on basic cleanliness. Upon check-in, the unit was very dusty, there were visible handprints on the cloth headboard, and we found another guest's sunglasses under the bed. The extra bedding for the pull-out sofa was dirty and unwashed, and soap for washing dishes was not provided. We also noticed housekeeping merely rinsed dirty dishes and put them back instead of washing them. Furthermore, the toilet ran nonstop for 3 days. When reported immediately, the manager noted his working hours were 9 to 6 but did offer to come out the first night; however, my husband managed a temporary fix so we told him he could wait. The next day, the manager said he would send someone, but had to wait another day for it to be fixed. The great location and AC do not make up for the lack of basic hygiene and cleanliness.